Business Problems Solved Podcast
292 episodes - English - Latest episode: 15 days ago - ★★★★★ - 6 ratingsWARNING - This podcast WILL challenge your thinking.
Welcome to Business Problems Solved!
In this podcast we help you solve your business problems by providing real examples and practical approaches to make today better than yesterday.
Introducing your host, the multi-sector, self-professed ‘most improved improvement person’ and qualified Business Problem Solver
Lee Houghton (pronounced Hawton)
You can contact Lee on LinkedIn, Facebook, Instagram or Twitter by searching for Lee Houghton THE Business Problem Solver or via visiting www.leehoughton.com for more content and to solve your business problems.
And remember – saying you know how to do it, is not doing it …
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Episodes
Are You Celebrating In Business The Right Things And Often Enough ?
July 17, 2022 23:00 - 13 minutes - 12.7 MBWhen we celebrate success are we considering what we are celebrating enough? Do we congratulate our successes enough? In this episode Lee tackles how we should be celebrating success not just more often but changing its focus to good skills and habits. KEY TAKEAWAYS We typically celebrate end results, above and beyond, things that exceed expectations. However, we see it as instant failure when they fail to meet our expectations or standards when things are not going as planned. Th...
Always Make Time: The Hidden 4th Life Lesson Uncovered
July 11, 2022 00:00 - 14 minutes - 13.6 MBLee has recently suffered a bereavement with the loss of his best friend. Upon his passing Lee asked about life lessons and Lee has shared these lessons with many people including via this podcast. After using these lessons to bring extra value to those he helps and supports he has added real value to his coaching. However, one 4th, hidden lesson has been revealed to help you stay true to these three principles. KEY TAKEAWAYS The three lessons were be yourself, make good friends and t...
Change Team Lessons, The Leaders Role And The Invisible Change Agent With Lisa Moody
July 03, 2022 23:00 - 52 minutes - 48.2 MBLee talks with Lisa Moody, a Senior Change Manager in the Land Registry. She has been in change management for ten years, previously working in local government in service improvement and customer service. People focused skills have led her to her current role. Lee and Lisa discuss her move into change management, ambition, her civil service role, and how to create a change team with the concept of ‘The Invisible Change Manager.’ KEY TAKEAWAYS Ambition doesn’t mean striving for the ...
Mark Drager, Marketing and Taking Photos of 3 Legged Cats
June 27, 2022 00:00 - 34 minutes - 31.5 MBLee chats to Mark Drager, marketing expert and Canadian fine-haired business consultancy owner. He has worked on thousands of projects for hundreds of different companies ranging from international brands and airlines to small pre start ups. He is also a podcast host of “We Do Hard Things”, brand strategist and speaker. KEY TAKEAWAYS Mark originally went to film school and left to work in television and eventually a corporate environment producing training materials and marketing. To bu...
Problem Solving Is Not Just About Solving Problems
June 19, 2022 23:00 - 16 minutes - 15.5 MBLee’s job is to get organisations to adopt continuous improvement and problem solving cultures for the long term. There are three high level categories within this process and Rob explains them in this episode. KEY TAKEAWAYS Finding Problems. You may know your problems or survey your employees or customers to find problems. Find them when they are small by increasing discussion and communication between everyone involved in processes and asking better questions. Solving Problems. These ...
Jared Thatcher And The Virtual Lean Summit
June 12, 2022 23:00 - 50 minutes - 46 MBLee chats to Jared, speaker at the Virtual Lean Summit, an online event bringing together experts and leaders from all over the business industry to educate and share their methods on customer care and service, team building and efficient business problem solving. Jared works for the Port of Seattle as the Continuous Process and Improvement Program Manager. KEY TAKEAWAYS ‘Lean thinking’ is a transformational framework that aims to provide a new way to think about how to organise huma...
Letting In Goals Is Part of The Job of The Goalkeeper
June 06, 2022 15:00 - 12 minutes - 11.4 MBThere are certain words that people believe are negative which can, in fact, in the correct context, be considered very positive. Language itself is a challenge due to the understanding and definitions of words changing depending on personal experience and how they are used. Lee discusses how important it is to consider this when communicating effectively. KEY TAKEAWAYS To understand what has been heard by the person listening to you communicate, one must understand the experience...
SO ASK Better Questions To Be A Better Leader
May 29, 2022 23:00 - 12 minutes - 11.4 MBAsking the right questions can be a great and essential method of becoming an efficient and effective leader. Often we fall into habits of asking the same questions but what approach should we be taking to affect change and motivate? KEY TAKEAWAYS The secret of problem solving is are we finding enough problems? Listening is the best way to formulate our questions. If you are attentive then your team will know you value their time and opinion. If we want to develop our people and ...
Does Your Team Have A Silence, A Conversation or an Action Bias? Find the Balance
May 22, 2022 23:00 - 12 minutes - 11.7 MBLee, through his work with teams, has been asked for feedback on how he would assess the teams performance. When reducing the time from thought to conversation to action there are three biases that characterise different groups' approach to actioning ideas. KEY TAKEAWAYS The Silent Bias. This is when we don’t feel comfortable or confident enough to share what we think The Conversation Bias. We are happy to share ideas but tend to stick at the discussion stage, reluctant to commit...
The Golden Circle and Applying it to Change
May 15, 2022 23:00 - 15 minutes - 14.2 MBThe Golden Circle is a model applied by influential speaker and author Simon Sinek to explain the success of leaders in fields ranging from invention to politics. In this episode Lee explains and contextualises The Golden Circle so you can apply it to your business role. KEY TAKEAWAYS Simon Sinek is critical of businesses who apply the following in the wrong order. We should start with ‘why’, move to ‘how’ and then to ‘what’. Why is it important for the senior leadership team or the cha...
Interview with Josh Gain, Founder of the 10x Manager Community
May 08, 2022 23:00 - 48 minutes - 44 MBLee chats with Josh Gain, founder of The 10x Manager Community, an organised skill sharing group dedicated to helping managers be the best in their current leadership role and preparing them for the next. One of 10x leaderships philosophies is “Management is a title given to you by a company. Leadership is when somebody decides that they are going to create change and impact their team, their business, their industry and beyond. Leadership has nothing to do with job titles, it's all to do wi...
The 2 Most Important Measures You Are Probably Not Looking At
May 01, 2022 23:00 - 16 minutes - 15.3 MBIn this episode Lee details two key factors that are essential to driving your improvement project forward. Creating change can be achieved much more quickly by applying these two methods. KEY TAKEAWAYS We need to be more aware and understanding of the process of forming ideas, expression of ideas and actualisation. The length of time from thought to actualisation, the lead time from idea to action, should be discovered. We should do what we can to reduce that time span. Increase...
3 Critical Success Factors For a Change Team
April 24, 2022 23:00 - 14 minutes - 13.7 MBLee outlines the 3 factors that can lead to the success of any change team within an organisation. He strongly suggests you apply the PIE ; Performance, Image and Exposure. If resistance is something you face, these three factors can positively affect the efficiency of your team. KEY TAKEAWAYS This is the main body of what you do, done excellently. It is the fundamental of career success and effectiveness, be good at what you do. Do people think of you positively and accept you as a cha...
It's Not What You Say, It Is How You Say It With Nicholas Faribeault
April 17, 2022 23:00 - 38 minutes - 35.5 MBLee chats internationally! This episodes guest is Nicholas Faribeau, originally from France but currently resident in Canada, who helps people discover their voice by matching their mindset so the two are in sync, clear and understandable. Often peoples voice, the way they present themselves, is confused because we don’t understand how we say things rather than what we say. Nicholas aims to put this right to improve engagement and communication. KEY TAKEAWAYS How you speak as opposed to t...
Should You Start Big or Start Small ?
April 10, 2022 23:00 - 19 minutes - 17.5 MBThere is so much conflicting or contradictory advice on this subject. Lee brainstorms to get to the bottom of this primary dilemma. KEY TAKEAWAYS If you consider marketing, people recommend that you start small and target your messaging to a niche target, but you need to start big with your target vision. When starting with the end goal in mind the start may seem big, but can be broken down into smaller challenges, but most problems seem huge at the beginning. If you're leading ...
Carl Klemm Former Head of Toyota and Author of The Balance of Excellence
April 03, 2022 23:00 - 51 minutes - 47.4 MBToday Lee has the immense pleasure of interviewing much lauded author of ‘The Balance of Excellence’ Carl Klemm. The former head of Toyota plants shares his story and wisdom on manufacturing management culture, success and failure, leadership, coaching, writing, team structure, training good habits and learning. KEY TAKEAWAYS Carl started off as a young apprentice with Vauxhall Motors and continued with them for 23 years ending up as a general manager in charge of plant quality. He t...
The Four Words Are Positive Not Negative
March 27, 2022 23:00 - 16 minutes - 15.2 MBLanguage can have positive or negative connotations depending on context and our own personal feelings and experiences, culture and society. Lee has four examples of words that have negative definitions in the world of change and leadership ; failure, problems, conflict and challenge. KEY TAKEAWAYS If we are all heading in the same direction and we have the same destination these four words do not have to be negative. It is a safer and better environment if we have more of them, a mo...
Intensity X Frequency
March 21, 2022 00:00 - 14 minutes - 13.1 MBIf you want to form new positive habits you have to have the intensity, or strength of reason, and frequency to retrain your neural pathways to adopt them. Lee’s consultancy ‘Get Knowledge’ uses this method to encourage people to create a strong collective reason through a jointly owned vision and this is the intensity component of habit forming. Identified positive behaviours are then coached consistently, with frequency, to become habitual. KEY TAKEAWAYS Lee has developed his own p...
The Mindset To TEACH Improvement
March 14, 2022 00:00 - 17 minutes - 16.1 MBLee has developed an acronym, TEACH, which can keep you informed on how to achieve consistent improvement by changing your mindset. Remember the five essential ingredients that can keep your development going. KEY TAKEAWAYS First of all we have to be open to change and be willing to apply the lessons we’ve learnt. Mindset is the most important lesson of all. TEACH stands for Teamwork, Engagement, Accountability, Communication and Humble leadership. If you start with these five a...
As a leader, What Can You Learn From Customer Experience
March 07, 2022 00:00 - 15 minutes - 14.2 MBLee talks to you about customer experience, (different from customer service), and how you should be thinking about the interactions you have with your clients and everybody within the organisation. KEY TAKEAWAYS When we analyse a touch point with a customer you should be considering what they see, think, feel, and hear in detail. In this way, you can step away from the process and step into the customer's shoes. This method works for employee experience as well. Be aware of how ...
The Funniest Lean Guy With Jake Harrell
February 28, 2022 00:00 - 43 minutes - 39.5 MBThe second funniest lean guy Lee chats with the funniest lean guy Jake Harrell. Jake has been in various leadership roles in manufacturing and distribution and utilises his seductive personality to move people onto the same page as himself and gain business results through cooperation. Even though barely clothed, Jake still discloses all his secrets on problem solving and motivation. Oh, and dating adventures. KEY TAKEAWAYS Jake started in hospitality, as the ‘hi, how are you?’ guy. T...
Are You Measuring Things For The Right Reason?
February 21, 2022 00:00 - 14 minutes - 13.7 MBWe all measure stuff. Why? The sole purpose of measuring something should be to learn something, but often its done to prove our worth. Data gathering and counting is time consuming, so what are the best circumstances in which to start measuring? KEY TAKEAWAYS We should only measure to learn and understand what things are getting in the way of what we are trying to achieve. What are the measures that allow you to understand that you are achieving your standards. Anything else is superfluo...
Becca Francis - Change and ADHD
February 14, 2022 00:00 - 30 minutes - 28.1 MBLee interviews Becca Francis, who at the age of 34 was diagnosed with ADHD and she’s here to dispel the myths and stereotypes of ‘single parent mums’, ‘naughty boys’ and how she’s been able to turn it into her superpower! KEY TAKEAWAYS The importance of looking after your customer facing frontline staff cannot be ignored. If you have higher workforce engagement, it can really deliver customer satisfaction. If there’s a gap between changing how business leadership works versus how m...
Apprenticeships, LinkedIn, Learning and Passion with James Lott
February 07, 2022 00:00 - 36 minutes - 33.4 MBLee interviews James Lott, MD and founder of Working Knowledge, a business and education consultancy. Working Knowledge concentrates on improving employment opportunities, guiding people towards the right job for them. Creator of the Digital Market Apprenticeship designed to provide employees with the business skills to shine in their position. He also works with Further Education Colleges, helping them launch young peoples careers with practical guidance and by improving links between the c...
The Power of Illustration with Gary Nightingale
January 31, 2022 00:00 - 38 minutes - 35.3 MBIn todays podcast Lee chats to Gary Nightingale, founder of Gary Nightingale Creative, who make illustrations and animated instructional videos mostly for the business and leadership coaching and mentorship industry and increasingly therapy, crisis and counselling services. Gary talks about his working history and how he ended up where he is helping others effectively visually express their message. KEY TAKEAWAYS Illustration and animation often provides a communication need that ...
Does Your Team Work, Or Do You Have Teamwork?
January 24, 2022 00:00 - 17 minutes - 15.9 MBLee continues the conversation about communication with a thought-provoking episode that asks the crucial question: what is the difference between team work, and a team that works? And how can we play a greater role in maximising productivity as a leader? KEY TAKEAWAYS A team's work is measured through metrics, but these can only be truly achieved through effective teamwork. We must seek to create environments that encourage teams to pull together to work collaboratively towards achievi...
Constructive Conflict And Better Communication - The Challenge For 2022
January 17, 2022 00:00 - 17 minutes - 15.7 MBWith the advent of the new year, Lee reflects upon the learnings and the insights from 2021, with a specific focus upon the improvements we can make for 2022, and how better communication can provide the bedrock for positive change. KEY TAKEAWAYS Making improvements and becoming more effective in what we do, all comes down to teamwork, and unless we are communicating well with our teams, we can't hope to see those improvements being made. Conflict is not always a bad thing. Conflict can...
Toyota and Organisational Teamwork - with Kevin Robinson
January 10, 2022 00:00 - 33 minutes - 30.5 MBKevin Robinson is man who knows all about teamwork, having served for almost three decades in operations within Toyota Motor manufacturing UK ltd. Kevin joins Lee this week to talk about his business journey, how development strengthens teams, and the importance of true leadership. KEY TAKEAWAYS Development is the key to not just strengthening people, but teams. If individuals become stronger, then they strengthen the teams of which they are a part. Planning for the future is not just a...
Unlocking Your Potential Through Recognising Your Uniqueness - with Lee Chambers
January 03, 2022 00:00 - 41 minutes - 37.7 MBLee meets Lee Chambers, a psychologist and founder of Essentialise, which aims to fuse the scientific performance aspects from sports coaching, the bounty of benefits from the world of neuroscience, with the wisdom of ancient philosophers, in order to unlock the potential that is inside everyone. Lee talks about the ways in which his work has helped others, how you can essentialise your own life, and the beauty and value in being unique. KEY TAKEAWAYS By helping others to realise their ...
A Life In Food Manufacturing with Ornua Ingredients Operations Director, Nigel Peters
December 20, 2021 00:00 - 36 minutes - 33.2 MBLee talks to Nigel Peters, the Ingredients Opertions Director for Ornua, an agri-food commercial co-operative which markets and sells dairy products on behalf of its members, Ireland’s dairy processors and in turn the Irish dairy farmer. Nigel talks about his life in food manufacturing, how a food hamper change the course of his life, and why balancing work and life is more important than we may believe. KEY TAKEAWAYS Sometimes life takes you on journeys you're not quite expecting. Oppo...
Improvement, Lean, Bodybuilding and Being Successful - with Mark Cameron
December 13, 2021 00:00 - 39 minutes - 36.2 MBMark Cameron has always been curious, and this has led to his constant questioning about not just the world around him, but also internally about himself. Mark joins Lee today to talk about why being inquisitive about the world is important, as well as the role of health in his journey, and how to strike a better balance in life. KEY TAKEAWAYS It's important to ask questions about the world around us. This is how we learn and grow and taken on new perspectives. But it's also crucial to ...
What Success Really Means - with eCommerce Guru, Matt Edmundson
December 06, 2021 00:00 - 41 minutes - 37.8 MBMatt Edmundson is a master of all things eCommerce, and dedicated to helping business owners to find the straight-forward strategy to build their online business, and discover the tools to be successful. Matt talks about his journey in business so far, the power of teams, and his own definition of what success really means. KEY TAKEAWAYS Many of the bigger opportunities in life come quite by accident. We have to recognise them when they arrive and take full advantage. Teams are the bu...
Real People, Real Stories, Real Value - Fitness, Fun and Junior Football - with Stu Boocock
November 29, 2021 00:00 - 41 minutes - 37.7 MBThis week's Real Story comes from Stuart Boocock, the man who's guided many a young soul into the world of sport and fitness through coaching and junior football, and who's here to discuss why sport can be the key to instilling discipline while also providing a sense of fun, camaraderie and motivation. KEY TAKEAWAYS If children are interested in playing football, it's always best to get them started on that road as early as possible, Developing skills and talents can be begun before the a...
Real People, Real Stories, Real Value - The Importance Of Connection - with Dave Scholes
November 22, 2021 00:00 - 55 minutes - 51.1 MBThis week, the real story comes from Dave Scholes, the founder of Mindsight, and a man who has navigated a journey of grief, loss, and most importantly connection, in order to connect people and encourage healing conversations. Dave talks to Lee about the power you can find in connecting with others, and how his personal journey has made him into the person he is today. KEY TAKEAWAYS When we overcome challenge, we learn more about ourselves, but we also fortify our resilience and increa...
Real People, Real Stories, Real Value - with Britain's First Female Firefighter, Jo Reynolds
November 15, 2021 00:00 - 52 minutes - 47.7 MBHailed as the first full-time female firefighter in the UK, Britain, Jo joined Norfolk Fire and Rescue Service in 1982 at just 17. With the world watching, she was determined never to be the weakest link. Using determination and inner strength to overcome prejudice, she proved that women could make great firefighters. Jo joins Lee this week to talk about her groundbreaking, empowering story, and what we can all learn about breaking barriers in order to achieve more and change the world for...
Real People, Real Stories, Real Value - with Paul Dunlop
November 08, 2021 00:00 - 36 minutes - 33.3 MBPaul Dunlop is a lean consultant, dedicated to continuous improvement, whose career has taken him through many sectors and endowed him with a wealth of business experience. Paul talks to Lee today about the ways he has persistently looked for opportunities for growth, how to get the best out of people, and his personal definition of what lean really means. KEY TAKEAWAYS Learnings sometimes come through failure, but the lessons gained through doing so can end up being more valuable in th...
Real People, Real Stories, Real Value - with Andy Henderson
November 01, 2021 00:00 - 45 minutes - 41.2 MBAndy Henderson is the founder of Forward Thinking Ltd, and Your Affordable Board, helping business leaders to guide their teams to success. Andy joins Lee to talk about the importance of serving people and making a difference, what it takes to be a successful leader of people, and how by engaging with our workers we can create positive business impact. KEY TAKEAWAYS Being a boss is about more than just telling people what to do. We cannot hope to win the respect of people if we treat th...
Real People, Real Stories, Real Value - with Lili Boyanova
October 24, 2021 23:00 - 41 minutes - 38.4 MBThis week, the real value comes from the story of Lili Boyanova, about her incredible journey, in which she has found herself reinventing what life looks like, and finding time to add true value to the world at every opportunity. KEY TAKEAWAYS The story we build in life can take us on some unexpected diversions. When challenges arise, we overcome and begin a whole new direction. Life changes dramatically when we become parents. Finding the balance between personal and business life is s...
Real People, Real Stories, Real Value - Gloria Milner, A Life Coach With An Extraordinary Life
October 17, 2021 23:00 - 37 minutes - 34.5 MBThis week, Lee talks to life coach, Gloria Milner, whose fascinating life began in advertising, where she built a reputation through her wisdom, acumen and ability to sell media spots on television. Since then, Gloria's journey has been a diverse one, and in this episode, she talks to Lee about the path that brought her to her true calling as a life coach. KEY TAKEAWAYS Gloria generation was one that had very different societal expectations of what women should be. Her determination to ...
Real People, Real Stories, Real Value - From South Africa To South Wales - with Herb Morrick
October 10, 2021 23:00 - 38 minutes - 35.2 MBThis week, Lee talks to Herb Morrick, whose fascinating true life story has taken him from South Africa to South Wales, and which has seen him experience much that the twentieth century has had to offer. Herb talks about the power of choice, why culture and values shoud be at the forefront of every business, and how best to create trust. KEY TAKEAWAYS Building relationships and delivering on what we promise allows us to create trust and enrich life and business at every turn. When we pu...
Real People, Real Stories, Real Value - Overcoming Limiting Beliefs - with Harry Armistead
October 03, 2021 23:00 - 38 minutes - 35 MBThis week, Lee talks to business coach, Harry Armistead, about the ways in which he coaches others to achieve the mind-set that allows them to succeed in business, and how to dismantle the limiting beliefs that may be holding us back. KEY TAKEAWAYS If you don't start with adjusting the mindset, then nothing else matters. Mindset is the foundational key to success upon which all other factors are based. We cannot help who we are on the inside, and nor should we try to alter who we are in...
Real People, Real Stories, Real Value - Sally Chapman And Her Squiggly Journey
September 26, 2021 23:00 - 54 minutes - 50.3 MBIn the fifth part of his new mini-series, focussing upon real people with real stories that give real value, Lee talks to Sally Chapman of Shine Coaching, about the journey she's taken through life so far, and how she helps people to rediscover the sparkle they thought may have been lost, and help them to shine at whatever they do. KEY TAKEAWAYS We all face challenges in life, and barriers and obstacles that bring us down. What matters is how we deal with them, and the direction we choose...
Real People, Real Stories, Real Value - The Importance Of Kindness with Karyn Ross
September 19, 2021 23:00 - 35 minutes - 32.7 MBIn the fourth part of his new mini-series, focussing upon real people with real stories that give real value, Lee talks to author and creator, Karyn Ross, about not just her incredible story, but also why kindness should lie behind every motivation in life. KEY TAKEAWAYS We are never too old to begin a new venture and try to put a little more positivity into the world. There is always room for more. Kindness leaves a huge imprint upon the world and the people we meet. Kindness is rememb...
Real People, Real Stories, Real Value - Matthew Davies on Obsessions, American Football and Coaching
September 12, 2021 23:00 - 35 minutes - 32.4 MBIn the third part of his new mini-series, focussing upon real people with real stories that give real value, Lee talks to Matthew Davies, about his passions in life, and the fascinating overlaps that occur between the world of business and sports KEY TAKEAWAYS Sports and the discipline involved in mastering that sport, can aid in making us better leaders and better managers of people. Organisations have often seen coaching as a remedial thing, when in fact it should be seen as an ongoin...
Real People, Real Stories, Real Value - Scott Rolph And The Importance Of People
September 05, 2021 23:00 - 30 minutes - 27.7 MBIn the second part of his new mini-series, focussing upon real people with real stories that give real value, Lee talks to Scott Rolph, a firm believer in the power of people, about why they belong at the heart of everything in life. KEY TAKEAWAYS The most powerful achievements in life, those that make true positive impact, are the ones built upon the collaborative efforts of teams. In order to build successful teams, we need to trust in the abilities and capabilities of others. If we e...
Real People, Real Stories, Real Value - with Lewis Barton
August 29, 2021 23:00 - 49 minutes - 45.3 MBThis week sees the launch of an all-new mini-series, 'Real People, Real Stories, Real Value', in which Lee talks to incredible real people about their amazing life journeys. Lee's first guest is Lewis Barton, who's tale of resilience and will power is a true inspiration to everyone. KEY TAKEAWAYS We often face the toughest challenges in life on our own. Although we may have the support and love of others, the internal struggles are ones we must face alone. When we face the truth of a ...
More Than Visual Management
August 22, 2021 23:00 - 9 minutes - 8.64 MBIn this week's show, Lee tells you all about why management needs to be more than just visual aids, but a more deep-rooted set of standards that we all hold to. KEY TAKEAWAYS Visual management could be seen as the visible things needed in order to control a process or people. Management in the open is more than a whiteboard bearing targets and indicators. If we want to make failure visible, then we need standards. Sensory management allows us to create a safer environment for people a...
Failure Is Good
August 15, 2021 23:00 - 14 minutes - 13.7 MBFailure doesn't always have to be cast as a negative thing. In fact, there are many instances when failure can be seen as a positive. In this week's show, Lee tells you why it might be time to re-frame those negative setbacks, and look at them with a more constructive eye, beginning with leading by example. KEY TAKEAWAYS Social media is awash with purely perfect perspectives - displaying only the things that make us appear to be faultless, but this isn't authentic. There is a safety to ...
Using Comedy To Overcome Resistance To Change
August 08, 2021 23:00 - 23 minutes - 21.4 MBThis week, Lee discusses the ways in which we can use the art of comedy to overcome resistance to change, and how by thinking differently, we can make sure that we act differently, finding new solutions to problems that we may not have considered before. KEY TAKEAWAYS If you want to achieve different results, then you must think differently. Those thoughts will create and drive new ways of implementing action. Refusal to comply with change is always a personal choice. Each person choose...
Leveraging LinkedIn To Energise Your Client Base - with Craig Dean
August 01, 2021 23:00 - 39 minutes - 35.8 MBThis week, Lee talks to Craig Dean, a LinkedIn expert and coach, about how we can better use LinkedIn to leverage connection, and in doing so, create clients and leads so as to fortify and grow our business. KEY TAKEAWAYS Many believe that a LinkedIn profile is some kind of resume for a job. If a profile is tailored this way, then it can be a barrier to gaining clients. It needs to be repurposed. Building a client base through LinkedIn is the art of building rapport, and starting conver...