8 ways to take back control in conversations S2 E009

In 8 ways to take back control in conversations, I explore two scenarios: one with a colleague and one with our boss. What's happening is important to understand. From there we can determine the best approach to regaining control in the conversation.

#1 — Change the energy, lower your voice pitch

#2 — Thank them for their contribution — acknowledgment upholds trust

#3 — Restate your point & re-contract on process or outcomes

#4 — Clarify your expectations, "I want to get your response to..." 

#5 — Clarify what & how of the task, "What's the outcome we need?"

#6 — Re-contract & trade / negotiate — even after the event

#7 — Connect on needs & risks, "What is 'done well'?" "Consequences are..."

#8 — Advocate for your work style, "It's helpful if I have visibility of..."

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