COACH/LEAD™ with Sehaam Cyrene

Leadership Roadmap: 7 Reasons to Have One S2 E010

March 25, 2023 19:16 - 15 minutes - 27.5 MB

Career Game Plan | What are the 7 reasons you should have a leadership roadmap? What are you missing out on if you don't? Why does having one early in your career matter? Do you have a leadership roadmap? Avoid wasting time hesitating or missing opportunities #7 — Uplift in tough times and course-correct #6 — Align with your boss on goals and options #5 — Start conversations earlier to socialise your ideas and make the ask The BC Rulebook — Rule #6 Lass Haste, More Strategy — socialisi...

8 ways to take back control in conversations S2 E009

March 16, 2023 21:32 - 21 minutes - 39.8 MB

In 8 ways to take back control in conversations, I explore two scenarios: one with a colleague and one with our boss. What's happening is important to understand. From there we can determine the best approach to regaining control in the conversation. #1 — Change the energy, lower your voice pitch #2 — Thank them for their contribution — acknowledgment upholds trust #3 — Restate your point & re-contract on process or outcomes #4 — Clarify your expectations, "I want to get your response to...

The 7 Signatures of Coaching Cultures S2 E008

March 07, 2023 10:44 - 14 minutes - 25.8 MB

How do you know if you and your organisation have a strong coaching culture, or are doing the right things to strengthen coach-leadership? Join me as I explain the 7 signatures of coaching cultures, and what you can do as a leader and as an organisation. 1 ⭐️ Minimum 60% of your leaders use coach-leadership skills 2 ⭐️ Observable in one-to-one and team meetings 3 ⭐️ Observable in negotiations & under pressure 4 ⭐️ Confidently used to talk about performance 5 ⭐️ 1-to-1 growth meetings ha...

The Who Energy Model™ for Leaders Who Coach™ S2 E007 — PLUS The Better Conversations Rulebook Launch

February 26, 2023 20:45 - 21 minutes - 38.9 MB

Why does a direct report not follow through on what we've agreed? It's possible that you've focused too much on what needs doing and how. The Who Energy Model™ reminds Leaders Who Coach™ to explore 'who' their direct report is being and why something is or is not important to them. ✦ 🔎 Explore Coach-Leadership & Coaching Cultures in Blog+. 🎓 Enrol in our next Leaders Who Coach™ cohort 5★ CPD Certified 🛍️ Buy my book, The Better Conversations Rulebook — Questions & Phrases Practised Daily...

Unstuck in 5 minutes with 5 coaching conversation questions S2 E006

February 20, 2023 09:16 - 15 minutes - 29 MB

Can you use coaching conversation skills to get your direct report unstuck in as little as 5 minutes? Yes, you can. Join me to find out when you can do this and 5 questions you can use with team members. ✦ 🔎 Explore Coach-Leadership & Coaching Cultures in Blog+. 🎓 Enrol in our next Leaders Who Coach™ cohort 5★ CPD Certified 🛍️ Buy my book, The Better Conversations Rulebook — Questions & Phrases Practised Daily by Leaders Who Coach™ ⭐️ #1 Amazon Best Seller | Business Management & Leaders...

How to ask for help at work and avoid overwhelm S2 E005

February 12, 2023 13:04 - 21 minutes - 39.9 MB

Even the most successful leaders struggle to ask for help at work. Why is this? And is there a good way to ask for help? 100%. And is there a reputation-damaging way to ask for help? Oh yes. Join me to find out what you could do better and what you should avoid. ✦ 🔎 Explore Coach-Leadership & Coaching Cultures in Blog+. 🎓 Enrol in our next Leaders Who Coach™ cohort 5★ CPD Certified 🛍️ Buy my book, The Better Conversations Rulebook — Questions & Phrases Practised Daily by Leaders Who Coac...

Layoffs and healing conversations S2 E004

February 05, 2023 18:05 - 18 minutes - 33.8 MB

On this week's Better Conversations, Sehaam Cyrene shares how healing can start in the same conversation as being told your job is redundant and you're being let go. There are 2 functions for leaders to fulfill — delivering the bad news and helping to heal. ✦ 🔎 Explore Coach-Leadership & Coaching Cultures in Blog+. 🎓 Enrol in our next Leaders Who Coach™ cohort 5★ CPD Certified 🛍️ Buy my book, The Better Conversations Rulebook — Questions & Phrases Practised Daily by Leaders Who Coach™ ⭐️...

Tolerating underperformance S2 E003

January 28, 2023 07:51 - 13 minutes - 25.4 MB

Are you tolerating underperformance from a team member? I share how you can hold an empowering conversation and recontract with them to shift them into ownership and commitment. ✦ 🔎 Explore Coach-Leadership & Coaching Cultures in Blog+. 🎓 Enrol in our next Leaders Who Coach™ cohort 5★ CPD Certified 🛍️ Buy my book, The Better Conversations Rulebook — Questions & Phrases Practised Daily by Leaders Who Coach™ ⭐️ #1 Amazon Best Seller | Business Management & Leadership (Top 100 Free) ⭐️ 🌳 T...

Delivering bad news with compassion S2 E002

January 19, 2023 20:36 - 20 minutes - 37.1 MB

How do you deliver bad news to a direct report with compassion? And how can you respond when they get angry or upset? ✦ 🔎 Explore Coach-Leadership & Coaching Cultures in Blog+. 🎓 Enrol in our next Leaders Who Coach™ cohort 5★ CPD Certified 🛍️ Buy my book, The Better Conversations Rulebook — Questions & Phrases Practised Daily by Leaders Who Coach™ ⭐️ #1 Amazon Best Seller | Business Management & Leadership (Top 100 Free) ⭐️ 🌳 Take our FREE Companion Rulebook Mini-Course: Personal Values...

Using questions to help us listen better S2 E001

January 12, 2023 14:05 - 20 minutes - 38.2 MB

As a leader, when we feel the urge to jump in with advice or offer a solution, we could be disempowering the other person. Instead, we can use questions to help us listen better and give our direct report a chance to come up with their own solution. This is a conversation skill of Leaders Who Coach™ that improves productivity and accountability. ✦ 🔎 Explore Coach-Leadership & Coaching Cultures in Blog+. 🎓 Enrol in our next Leaders Who Coach™ cohort 5★ CPD Certified 🛍️ Buy my book, The Be...

Emotional connections as the powerhouse of remote managing S2001

June 30, 2021 14:00 - 11 minutes - 7.8 MB

Working from home or remote working in some shape or form is going to continue and depending on which report you read, it’s a good thing for work life balance (flexibility and productivity are up) or a bad thing for our mental health (stress levels and feeling isolated are also up). The reality is managing our people remotely is harder and leaders may be underestimating how poor their emotional connections really are. While the increased use of digital tools has meant we can continue with o...

Emotional connections as the powerhouse of remote managing

June 30, 2021 14:00 - 11 minutes - 7.8 MB

Working from home or remote working in some shape or form is going to continue and depending on which report you read, it’s a good thing for work life balance (flexibility and productivity are up) or a bad thing for our mental health (stress levels and feeling isolated are also up). The reality is managing our people remotely is harder and leaders may be underestimating how poor their emotional connections really are. While the increased use of digital tools has meant we can continue with o...

Bettina Palazzo on ethics and listening up | BCP025

May 27, 2021 11:00 - 54 minutes - 37.4 MB

My guest today is Bettina Palazzo. She is an expert in business ethics and advises companies and non-profits on how to look after the leadership and cultural dimension of compliance. She is a big proponent of speak-up cultures and ethical leadership. Living in Switzerland, Bettina also teaches ethics in business at various Swiss universities and, from what I know about her, she’s always bridging the gap between theory and practice. I’m really looking forward to this conversation and heari...

Jason Ring on not talking and actively listening | BCP024

March 25, 2021 08:00 - 1 hour - 50.4 MB

My guest today is Jason Ring. Jason joined Global Shares in 2019. After spending a decade within hyper growth cyber security companies helping them build their global go to market strategies and achieve unicorn status. Jason was brought on board to help drive the next stage of growth within Global Shares particularly in their SaaS business. Having worked in market disrupting pre-IPO start-ups across EMEA, NA and APJ Jason has built up extensive knowledge into the day to day challenges faci...

Lorenzo Espinosa on having a board of mentors | BCP023

March 16, 2021 08:00 - 1 hour - 47.9 MB

My guest today is Lorenzo Espinosa. He works in tech - he’s currently Director of Data Operations and Product at Chattermill, a London-based AI startup “disrupting the unified customer experience ‘analytics space’ — which is means they analyse the feedback from your customers to give you insights that help you improve the experience, service or product to your customer. Lorenzo has been innovating on products and platforms for companies like Amazon and American Express. He considers himself...

Steve Chapman on being in not knowing | BCP022

March 11, 2021 06:00 - 1 hour - 54.5 MB

My guest is Steve Chapman. Steve is an artist, writer and speaker interested in creativity and the human condition and, from conversations to date, he has a certain comfort being in the space of not knowing. He speaks to organisations, over 80 to date, around the world on the subject of human creativity — he remits that he has been to help them nurture a culture of creative freedom. As an artist, he’s sold his work across five continents and exhibited alongside the likes of Pablo Picasso and...

Steve Gaskell on being the best version of yourself | BCP021

February 23, 2021 08:00 - 57 minutes - 39.6 MB

My guest is Steve Gaskell a fellow coach, and author of ‘Business Shouldn’t be this Tough’ has a deep understanding of the difficulties leaders face today, he’s been helping leaders of businesses for some 18 years. Steve is a former Army Master Coach, British Army, he helps develop a “pig-headed approach to personal discipline, drive and ambition”. Steve and I have spoken previously and we connected on many levels, we speak the same language, so that always makes it feel like we’ve known e...

Ian Moyse on fastest ways to build customer rapport | BCP020

December 08, 2020 08:00 - 1 hour - 43.9 MB

My guest today is Ian Moyse. Ian is the EMEA Sales Director for Natterbox. He has sat on the boards for several industry bodies; FAST (Federation Against Software Theft), CIF (Cloud Industry Forum) and Eurocloud and as non-exec advisor to numerous other organisations. He got awarded the accolade of BESMA UK Sales Director of the year and in 2019 he listed in the top 50 Sales Keynote speakers by Top Sales World. Ian is also a social influencer for a growing number of leading global technolo...

Amali de Alwis MBE on preparation, reflection and respect

November 30, 2020 15:00 - 52 minutes - 36.2 MB

My guest is Amali de Alwis. Amali is responsible for Microsoft’s strategic and commercial direction across Microsoft’s startup and scale-up activities in the UK. Prior to this she was CEO of Code First: Girls - a multi award-winning training company focused on increasing diversity in tech. “It’s never a fait-accomplis… you never get a badge saying you’ve reached your maximum level of good communication. Different things are needed at different times, you need to wear different hats for dif...

Kathryn Chapman on being innately curious about people and what lies behind the eye of the lens | BCP018

November 01, 2020 21:00 - 59 minutes - 40.8 MB

My guest is Kathryn Chapman. Kathryn is a photographer, mental health advocate and creator of Face to Face, a powerful photographic process for women. It’s about giving them the opportunity to see themselves in a more self-loving way as a way of helping with mental health recovery. She designed the process from her own journey and recovery from depression and anxiety. “I think I get people who are a bit stuck, maybe a little bit lost, are looking for direction. Somebody to walk beside them ...

Kathryn Chapman on the power of photography for good mental health | BCP018

November 01, 2020 21:00 - 59 minutes - 40.8 MB

My guest is Kathryn Chapman. Kathryn is a photographer, mental health advocate and creator of Face to Face, a powerful photographic process for women. It’s about giving them the opportunity to see themselves in a more self-loving way as a way of helping with mental health recovery. She designed the process from her own journey and recovery from depression and anxiety. “I think I get people who are a bit stuck, maybe a little bit lost, are looking for direction. Somebody to walk beside them ...

Rob Bogosian on corporate silence and the fear of speaking up | BCP017

October 25, 2020 19:00 - 1 hour - 45.3 MB

My guest is Dr Rob Bogosian the principal at RVB Associates, Breaking Corporate Silence: How High Influence Leaders Create Cultures of Voice and has been featured in numerous business publications including Business Insider, CNN Money, The Economist, Entrepreneur Magazine and more. He partners leaders and businesses to make sure that their leadership development strategies are fit for purpose. Rob’s perspective is that if you get that right then you minimise operational risk caused by perfo...

Kate Rolfe on our responsibility to bring people with us in conversations | BCP016

October 18, 2020 16:00 - 59 minutes - 40.8 MB

My guest is Kate Rolfe. Kate is founder of The Revels Office which is a cultural events consultancy and she helps arts organisations generate new revenue and through that expose organisations to different cultural experiences and reach new audiences. She’s done some wonderful creative projects like transforming the National Gallery into a cinema as part of a sponsorship with beer brand Leffe, setting up the 'most popular event of all time’ with Time Out at the Natural History Museum and run...

Stephen Brittain on visualising and mapping the value exchange in conversations | BCP015

October 10, 2020 13:00 - 50 minutes - 34.7 MB

My guest is Steve Brittain. Steve is co-founder of Insurtech Gateway, the only FCA authorised independent incubator and fund, it’s where founders can go and get underwriting paper, investment capital, and advice on how to design and build their startup for the insurance industry... ...which has so many barriers to entry, and he says founders often run out of energy and money just trying to get in. One founder refers to them as “insurance sherpers, guiding us through the wilderness of insura...

Julie Mashack on philosophical conversations with strangers | BCP014

September 28, 2020 13:00 - 59 minutes - 40.8 MB

My guest is Julie Mashack. Julie is the Director of Global Programs and Networks at 92nd Street Y - (as in the 24th letter of the alphabet) - it’s a 145 year old cultural and community center located on the Upper East Side of Manhattan in New York City. The Y is short for Young Men's and Young Women's Hebrew Association. “I admire [when you have] a confidence in your own opinion that you can listen to someone else and maybe your opinion won’t change but you’re confident enough to say, “Okay...

Gabrielle Hase on being insatiably curious about others | BCP013

September 17, 2020 18:00 - 1 hour - 46.5 MB

My guest is Gabrielle Hase. She is the CEO of Soleberry Advisory - love that name - based in London, and her depth of experience in all things ecommerce, mobile and direct marketing as well as strategic branding and how to increase a brand’s market share is what her clients hire her for. Gabrielle also serves on a number of well-known retail boards as a Non Executive Director (NED). “The conversations that I enjoy are… truly back and forth conversations. You enjoy talking with them, even if...

Margaret Heffernan on fresh, raw and unpackaged conversations | BCP012

June 08, 2020 06:00 - 1 hour - 44.4 MB

One of the things I enjoy about my guest, and as she describes how she shows up in conversations, is how “fresh, raw and unpackaged” her thoughts and commentary are. My guest is Margaret Heffernan. Multi-time TED speaker, an award winning author, and former Chief Executive herself who now mentors other CEOs and senior executives of major global corporations, among other many other achievements. We can all agree that her latest book “Uncharted” is timely. I don’t know about you but I can ...

Hazbi on intimacy, being queer and organising festivals | BCP011

May 30, 2020 14:00 - 1 hour - 63.2 MB

One of the toughest times to have conversations is when we are facing our fears and, if we can get to the other side, I’m optimistic that there is much joy waiting for us. I’m in conversation with Hazbi, a Swiss-Albanian queer artist and curator of festivals. This is a very personal conversation because they are sharing their own journey of becoming non-binary and the important role that conversations have had for them since they were a teenager, not just about sexuality but about identity ...

Rob Stephenson on smashing the mental health stigma | BCP010

May 19, 2020 07:00 - 46 minutes - 32.3 MB

My guest today is Rob Stephenson, a mental health campaigner. He’s the creator of FormScore that helps you work out how well you’re feeling, and he’s about to pull off the first global 24 hour mental health virtual summit — by the time you listen to this episode he should be fully recovered! Rob has his own story of mental ill-health which he shared with me and what’s remarkable is that he only recently came clean about what he spent so many years hiding from people he worked with. Once he ...

Shalini Gupta on striving for simplicity in conversations | BCP009

May 07, 2020 11:00 - 38 minutes - 26.4 MB

My guest is Shalini Gupta, a Canadian living and working in Chicago where I had the pleasure of meeting and getting to know her when I lived in Chicago. She’s been working in advertising, agency side, for the last 18 plus years and when we spoke, she was managing an agency doing the marketing for the US army. She shares how one of her early bosses has influenced how she leads today, how she makes space for people to express their feelings, to speak simply and be present, and to focus on out...

Devin Singh on ethics of care in conversations | BCP008

December 09, 2019 15:00 - 59 minutes - 40.8 MB

Are you aware of how much you try to control how others perceive you? And what about your responsibility in conversations... to keep channels open, to care about the feelings that we create in others when we talk or when we listen? As well as encouraging us to find a way to relinquish control over how others perceive us, my guest, Devin Singh, raises with us the notion of ethics of care in our conversations. It’s a position that, with age, I’ve come to value more – that we are or ought to h...

Mark Walmsley on conversations as currency of commerce | BCP007

November 06, 2019 19:00 - 59 minutes - 41.2 MB

Just how creative are you in setting up conversations with clients? Have you pulled any stunts or wowed them in a way that gave them no option but to hire you? Conversations can play out in predictable ways - especially in client or sales pitches. You do the meet and greet, introductions, thank yous, and you probably dive straight into how great your thingamajig is. But do you ever really manage to stop your prospect in their tracks with a thought-provoking idea or a new way to view their p...

Glenn Martin on conversation stamina and healthy challenging | BCP006

October 02, 2019 19:00 - 48 minutes - 33 MB

How do you know, through conversation, if someone is a good fit for your team and your company, both now and into the future? My guest is Talent Acquisition Project Manager, Glenn Martin. Glenn talks to a lot of people - candidates and hiring managers. Companies bring him in to find great talent and to create the best hiring experience so from reviewing CVs to the interview, making us an offer, on-boarding us and then, once we’ve joined the company, how we can grow, and what career paths a...

Aisha & Bhav on thriving off positive energy | BCP005

September 22, 2019 06:00 - 56 minutes - 38.7 MB

My two guests are Aisha Bano and Bhav Chawda, equal partners in A&B Tax Consultants, who set up in business together because they wanted greater autonomy over how best to serve their clients and they wanted to build stronger relationships. They are driven by a desire to really get to know their clients, they want to know about your business, and they are genuinely interested in what’s going on in your business and personal life - yes from a financial perspective but also just your life too ...

Anne Chatroux on trust and childhood triggers | BCP004

September 13, 2019 09:00 - 1 hour - 43.9 MB

My guest, Anne Chatroux, was an investment banker but she gave up that very lucrative career. While she was good at it she found that, after a while, she wasn’t that interested in it. Like many of us, her relationship as a child shaped who she is today, not without some investment in working out some old unhelpful narratives. Her work these days – coaching successful senior executives – is way more fulfilling for her, as she partners with her clients to help them expand their own sense of fu...

Thom Langford on being serious and humourous | BCP003

July 01, 2019 12:00 - 50 minutes - 34.7 MB

“Security isn’t funny but it can be fun” and “information security doesn’t have to be hard” the mantras of my guest today Thom Langford - your virtual Chief Information Security Officer with a big, friendly but serious personality. Thom is always ready to engage, he does a combination of being serious in the same breath as pointing out truths and irony with humour and dry wit - not an easy mix to pull off, and he admits that, until people get to know him, occasionally some people don’t get...

Graham Oakes on joy and being an introvert | BCP002

June 09, 2019 17:00 - 50 minutes - 23.2 MB

As a systems engineer, scientist and entrepreneur who describes himself as a deep introvert, Dr Graham Oakes FBCS, FRSA has a deep passion and fascination for working through complex problems. He really enjoys it - he says he finds it exciting. I wonder if you can pick that up from the way he talks? His voice is gentle, his choice of words is careful and his energy is constant. If you’re an extrovert, you might need to slow yourself down to match his pace of expression. And perhaps it’s his ...

Gail Sixsmith on embodiment of character for actors | BCP001

May 18, 2019 13:00 - 47 minutes - 21.7 MB

Actor, art director, screenwriter, and movement specialist, Gail Sixsmith joined me to talk about her perspective on conversations - what makes them good and what makes them frustrating. As human beings we are transmitting messages all the time, whether we are aware of it or not. An actor, says Gail, has to learn to embody those messages in how they portray a character through gesture, posturing, quality of voice, intonation and so on. Unless there are layers of subtext in play, what they ...

COACH/LEAD™ with Sehaam Cyrene

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