AutoSuccess: The Podcast
785 episodes - English - Latest episode: over 1 year ago - ★★★★★ - 1 ratingSelling, Business and Leadership content for the Automotive Dealership
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Episodes
AutoSuccess 732: Interview with Veterans & Vehicles Honoree James Heyer
January 07, 2022 13:30 - 8 minutes - 12.9 MBJames Heyer, owner and operator of H&H Automotive and one of our Veterans & Vehicles honorees, discusses his experience in the automotive industry and how his time in the Marines shaped him.
Happy Holidays from AutoSuccess
December 24, 2021 13:30 - 1 minute - 2.59 MBHolidays greetings and thanks for being our faithful audience.
AutoSuccess 731: What Happens When the Chip Shortage Turns Chronic?
December 10, 2021 13:30 - 9 minutes - 14.1 MBMark Paul, president and CEO of AutoAp, discusses how the lack of inventory is creating high profit margins and warns dealers to prepare for when that is no longer the case.
AutoSuccess 730: Saving Money with Used Tires
December 03, 2021 13:30 - 5 minutes - 9.18 MBBrad Rea, president and founder of Champtires, discusses the benefits of utilizing used tires as dealerships.
AutoSuccess 729: How Salespeople Can Adapt to the New Era
November 19, 2021 13:30 - 8 minutes - 12.5 MBTravis Hafer, the Southeast regional sales director for Naked Lime Marketing, who discusses how salespeople need to adapt to the times and a changing way of selling.
AutoSuccess 728: Employing Veterans
October 29, 2021 12:30 - 14 minutes - 21.3 MBRobert Rice, a retired colonel from the Marine Corps, who discusses why veterans would be a key addition to any workforce.
AutoSuccess 727: Industry Insider Tips from Edmark Toyota
October 22, 2021 12:30 - 12 minutes - 18.9 MBMiles Edmark, general manager of Edmark Toyota in Nampa, Idaho, discusses how the company has seen many business and market fluctuations over 94 years, and how it has improved its customer service to keep pace with those changes.
AutoSuccess 726: Harnessing the Power of Your Owner Base with Equity Mining
October 15, 2021 12:30 - 16 minutes - 23.7 MBTony Orlando, vice president of marketing services and business development for iA American Warranty Group, discusses customer loyalty and equity mining.
AutoSuccess 725: Qualities of a Good Job Candidate
October 08, 2021 12:30 - 6 minutes - 10.7 MBGiven the recent nationwide hiring spree, we’ve returned to some of our past guests to learn what qualities they are looking for that set good candidates apart from the rest.
AutoSuccess 725: Leadership - Qualities of a Good Job Candidate
October 08, 2021 12:30 - 6 minutes - 10.7 MBGiven the recent nationwide hiring spree, we’ve returned to some of our past guests to learn what qualities they are looking for that set good candidates apart from the rest.
AutoSuccess 724: Interview with Women at the Wheel Honoree Erin Williamson
October 01, 2021 12:30 - 11 minutes - 17 MBErin Williamson, director of marketing for HGreg.com, discusses her experience in the auto industry as well as her take on some of the current trends.
AutoSuccess 723: The Essential Role of Video in Your Dealership’s Marketing Strategy
September 24, 2021 12:30 - 25 minutes - 36.5 MBTim James, the chief operating officer for Flick Fusion, discusses using video in your dealership’s marketing strategy.
AutoSuccess 722: Industry Insider Tips from Heyward Allen Motor Co.
September 17, 2021 12:30 - 17 minutes - 24.9 MBSteve Middlebrooks, CEO and dealer partner of Heyward Allen Motor Co. in Athens, GA, discusses how his business stands apart with its customer service.
AutoSuccess 721: Benefits to a Hybrid Sales Model
September 10, 2021 12:30 - 9 minutes - 14.5 MBGreg Uland, vice president of brand marketing for Reynolds and Reynolds, discusses digital and online retailing and the benefits of a hybrid business model.
AutoSuccess 720: Millennials and the Car-Buying Process
September 03, 2021 12:30 - 5 minutes - 9.1 MBMike Shell, who is responsible for dealer development for EZTech Platforms, discusses the younger generation and how it prefers to buy cars.
AutoSuccess 719: Digital Retailing Is Here to Stay
August 27, 2021 12:30 - 11 minutes - 17.4 MBJason Girdner, the CEO of Tecobie, discusses how to provide your customers with an excellent digital retailing experience.
AutoSuccess 718: How Used Vehicle Leasing Is Exactly What the Auto Industry Needs
August 20, 2021 12:30 - 8 minutes - 13 MBCraig Vaughn, president of Drivrz Financial, speaks about how he feels that used vehicle leasing is what the auto industry need at this moment.
AutoSuccess 717: Motivational Advice
August 13, 2021 12:30 - 10 minutes - 15.8 MBIn this special leadership podcast, we’ve returned to some of our past guests to learn what motivational advice they have been given that has made a distinct difference in their careers.
AutoSuccess 716: The Dangers of a Great Market
August 06, 2021 12:30 - 9 minutes - 13.9 MBThe industry has been through times of scarcity before. Chip King of ZipDeal discusses how dealers can learn from the past and treat customers in a way that will keep them coming back.
AutoSuccess 715: Don't Recruit F&I Managers — Grow Them!
July 30, 2021 12:30 - 21 minutes - 30.1 MBJoin us as we discuss with Eric “Frenchy” Mélon how successful dealerships embrace promoting from within and developing their people through the right career path.
AutoSuccess 714: Industry Insider Tips from Hawkins Chevrolet
July 23, 2021 12:30 - 21 minutes - 31.1 MBTom Hawkins, dealer principal of Hawkins Chevrolet in Fairmont, MN, discusses some best practices he has implemented at his rural dealership.
AutoSuccess 714: Insider Industry Tips from Hawkins Chevrolet
July 23, 2021 12:30 - 21 minutes - 31.1 MBTom Hawkins, dealer principal of Hawkins Chevrolet in Fairmont, MN, discusses some best practices he has implemented at his rural dealership.
AutoSuccess 713: Combating Spam
July 16, 2021 12:30 - 33 minutes - 46.5 MBMatt Andrus, chief technical officer for Car Wars, and Lamont Toney, product manager for Car Wars, discuss ways dealers can combat inbound spam and outbound spam flagging.
AutoSuccess 712: Industry Insider Tips from Neil Huffman Automotive Group
July 09, 2021 12:30 - 15 minutes - 22.7 MBKim Huffman, the managing partner of Neil Huffman Automotive Group, discusses how her dealership has managed the pandemic and inventory shortage.
AutoSuccess 711: Connecting with Customers and Recapturing Revenue
July 02, 2021 12:30 - 8 minutes - 13.5 MBValerie Vallancourt, vice president of marketing for Outsell, discusses how dealers can connect with customers and recapture revenue.
AutoSuccess 710: Taking Delays Out of the Recon Process
June 25, 2021 12:30 - 31 minutes - 44.7 MBAnthony Martinez is the director of client services, and Anthony Greenhalgh is the director of sales and marketing operations for Rapid Recon. They discuss how to take delays out of the recon process.
AutoSuccess 709: Making Data Actionable Through Intelligence
June 18, 2021 13:15 - 18 minutes - 26 MBThis episode is a special presentation from Tim Jackson, director of OEM relations for Activator Dealer Solutions. The presentation focuses on how to engage with customers better through data in the current environment.
AutoSuccess 708: Success Strategies During Inventory Shortages
June 11, 2021 12:30 - 17 minutes - 24.9 MBKevin LeSage, the director of digital marketing for Autotrader, discusses strategies dealers can use for continued success amid inventory shortages.
AutoSuccess 707: Industry Insider Tips from Paragon Honda and Acura
June 04, 2021 12:30 - 8 minutes - 13.3 MBBrian Benstock, vice president and partner at Paragon Honda and Acura, gives his take on recent reactions to industry issues.
AutoSuccess 706.5: Podcast Platform Announcement
May 28, 2021 11:30 - 2 minutes - 4.65 MBThis announcement regards our transition to a different podcast platform in October 2020 and the subsequent disruption in service to Apple and Google Podcasts. To resubscribe, please follow the link below: https://podcasts.apple.com/us/podcast/autosuccess-the-podcast/id1536018444.
AutoSuccess 706: New Revenue Opportunities During the Chip Shortage
May 21, 2021 12:30 - 7 minutes - 11.1 MBMark Paul, president and CEO of AutoAp, discusses how dealers can find new revenue opportunities despite the chip shortage.
AutoSuccess 705: Accessing Cash for Improvements and Growth
May 14, 2021 12:30 - 13 minutes - 19.7 MBCarmen Torres, the senior vice president of Agent Sales for iA American Warranty Group, discusses how dealers can access cash to help with their growth and improvement plans.
AutoSuccess 704: Electric Vehicles and the Change in the Online Car-Buying Journey
May 07, 2021 12:30 - 8 minutes - 13.5 MBDan Jackson, CEO and founder of Driverbase, discusses how the online car-buying journey is changing and how electric vehicles are playing into that change.
AutoSuccess 703: The Benefits of Adding a Carwash to Your Dealership
April 30, 2021 12:30 - 9 minutes - 14.1 MBKeith Gronau, sales representative for Mark VII Equipment, discusses how the addition of a carwash can be of benefit to a dealership.
AutoSuccess 702: Most Useful Leadership Skills
April 23, 2021 12:30 - 8 minutes - 12.3 MBThis leadership podcast returns to some of our past guests to get their takes on what they believe the most useful leadership skills are.
AutoSuccess 701: Changing Digital Advertising as We Know It
April 16, 2021 12:30 - 10 minutes - 16.2 MBEric Brown, CEO and co-founder of inSearchX, discusses how to modify our mindsets to change our outdated notions of digital advertising.
AutoSuccess 700: Turbulent Times with Pre-Owned Inventory
April 09, 2021 12:30 - 17 minutes - 25.5 MBDennis McGinn, CEO of Rapid Recon, and Ed French, president and principal consultant of AutoProfit and dealer principal of 500 Automotive Group, discuss how dealers can create profit certainty with pre-owned inventory in these turbulent times.
Episode 699: Changes in the F&I Department
April 02, 2021 12:30 - 9 minutes - 14.2 MBScot Eisenfelder, CEO of APCO Holdings, discusses changes in the finance and insurance department.
AutoSuccess 698: Getting Better Video Engagement
March 26, 2021 12:30 - 20 minutes - 29.6 MBTim James, chief operating officer of FlickFusion, discusses how videos can help dealers engage with their customers and overcome some negative stereotypes.
AutoSuccess 697: Leadership – Recharging After a Setback
March 19, 2021 12:30 - 9 minutes - 14.2 MBOn this leadership podcast, we return to our guests to get their insights on how they recharge after suffering a setback or tough time.
AutoSuccess 696: Carwash ROI — Not All Washes Are Created Equal
March 12, 2021 13:30 - 8 minutes - 12.2 MBMike Reijonen, sales and distribution manager at Mark VII Equipment, discusses how dealers can improve their ROI by converting their carwashes from loss leaders to potential profit centers.
AutoSuccess 695: Enhancing Customer Connection in Dealer Groups
March 05, 2021 13:30 - 21 minutes - 30.6 MBGary Marcotte, senior vice president of customer engagement innovation at Outsell, and Guy Super, vice president of sales for Outsell, discuss how dealer groups can connect better with customers.
AutoSuccess 694: Best Practices for Implementing Digital Retailing
February 26, 2021 13:30 - 15 minutes - 22.8 MBChris Gugliotta, senior vice president of WebBuy, discusses some best practices and tips for implementing digital retailing at your dealership.
AutoSuccess 693: Leadership – Resources for Becoming a Better Leader
February 19, 2021 13:30 - 16 minutes - 23.8 MBOn this leadership podcast, we’ve returned to some of our past guests to get their thoughts on what resources they recommend to help others become better leaders.
AutoSuccess 692: How to Improve the Digital Retailing Experience
February 12, 2021 13:30 - 11 minutes - 16.3 MBRusty West, president of Market Scan Information Systems, discusses how dealers can use data and technology to improve the digital retailing experience.
AutoSuccess 691: Adapting the Customer Experience for COVID-19
February 05, 2021 13:30 - 9 minutes - 14.7 MBMike Cochrane, vice president of business development and key accounts for Cafection | Evoca, discusses how dealerships can adapt their services around the customer experience through the COVID-19 pandemic and beyond.
AutoSuccess 690: The Next Step in the Evolution of Digital Retailing
January 29, 2021 13:30 - 21 minutes - 31.2 MBFrankie Russo, founder and CEO of 360 AUTO, discusses how innovative CXM and technology will give auto dealers the edge in 2021.
AutoSuccess 689: Safety Recall Performance Assessments
January 22, 2021 13:30 - 11 minutes - 17.4 MBMark Paul, president and CEO of AutoAp, discusses how to reduce liability for your dealership and assess how your safety recall process can not only help your sales but also the customer experience.
AutoSuccess 688: Utilizing Vehicle Recommendation Engines
January 15, 2021 13:30 - 12 minutes - 18.1 MBDan Jackson, CEO and founder of Driverbase discusses what recommendation engines are and how dealers can utilize them.
AutoSuccess 687: Updating Used Car Sourcing Strategies
January 08, 2021 13:30 - 13 minutes - 19.7 MBDanny Zaslavsky, general manager and partner at Country Hill Motors and product advisor for VinCue, discusses how dealers can update their used car sourcing strategy for the new year.