Agile Digital Transformation
146 episodes - English - Latest episode: 4 days ago - ★★★★★ - 5 ratingsThe Agile Digital Transformation podcast is focused on topics such as digital transformation case studies and best practices. We explore technology and tools to support digitalization and aim towards actionable, real-world advice and insights.
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Episodes
Raj Sundarason - The Great Resignation: What are the best ways forward?
October 28, 2021 06:00 - 46 minutes - 31.8 MBRaj Sundarason is regional vice president and chief evangelist at WalkMe, leading international Digital Adoption Platform provider. He has over 20 years of experience in driving digital initiatives for a number of notable brands, which he shares in his just released book The DAP Strategy. A huge societal and business trend that we're seeing this year is the great resignation, realized as huge numbers of people leaving their current jobs in hope of better opportunities. In this episode, w...
Thomas Young - Conflict between technology, marketing and sales
October 21, 2021 06:00 - 30 minutes - 20.7 MBThomas Young is the owner and CEO of Intuitive Websites, as well as a Vistage speaker and published author of several books. With 25 years of experience in driving business initiatives, often centered around marketing and sales, Thomas truly has his finger on the pulse when it comes to conflict and alignment between sales and marketing. In this episode, we explore this conflict more in depth, with an additional dimension of technology and digitalization. We discuss the impact of digital te...
Daniel Rayner - Process Pioneers & Business Process Management (BPM)
October 14, 2021 08:00 - 42 minutes - 29.5 MBDaniel Rayner is the managing director of GBTEC APAC and host of Process Pioneers, a podcast focused on business process management (BPM). In this episode, we take a deep dive into the topic of business process management and its connection to agility and digital transformation. We also explore the impact of Covid on the adoption and perspective of BPM. We close with Daniel's top five takeaways from the Process Pioneers podcast and tips for business owners on successfully implementing BPM. ...
Jeff Kupietzky - Driving customer acquisition and engagement
October 07, 2021 06:00 - 22 minutes - 15.6 MBJeff Kupietzky is the CEO of Jeeng, a privacy-first customer engagement and monetization partner for any kind of content creator. In this episode, we discuss the importance and tactics of driving online customer acquisition and engagement, which has only grown in importance since the start of the Covid pandemic. We talk about the need to focus on both acquisition and engagement, the impact of Covid, the value AI strategies can add here and why brands should strive to own their own audience....
Rahul Bansode - Digital transformation challenges and opportunities
September 30, 2021 10:00 - 34 minutes - 23.5 MBRahul Bansode is a digital transformation specialist currently working for Kyocera Document Solutions America as Program Manager for Business Transformation. In this episode, we talk about different attitudes and approaches to digital transformation and break down the reasons for either their failure or success. We focus on the key role of the CEO in driving digital transformation initiatives, reinforcing this with the example of Satya Nadella's transformation of Microsoft. We also discuss ...
Linda Kahangi - The New CIO Playbook
September 23, 2021 06:00 - 20 minutes - 14 MBLinda Kahangi is the Chief Information and Operations Officer at Nomadix, a US provider of networking technology solutions for hotels and MDUs. IT departments have been heavily affected by the Covid pandemic, especially at those organizations which previously hadn't made a strong effort to digitize. In this episode, we discuss how CIOs can navigate this new digital reality, help their teams succeed in it and protect their companies from future disruptions. Links & mentions: nomadix.com t...
Bonnie Crater - The CMO Guide to C-Suite alignment
September 16, 2021 07:00 - 26 minutes - 18.4 MBBonnie Crater is the president and CEO of the California-based marketing performance management company Full Circle Insights. The roles and responsibilities of C-suite executives have transformed significantly in the past year, and alignment has never been more crucial to the functioning of a company. In this episode, we discuss what this change means for the Chief Marketing Officer and how they should drive agility and alignment in their organization. We focus particularly on data and on t...
Michael Paige - Paving ways to digital transformation
September 09, 2021 06:00 - 42 minutes - 29.5 MBMichael Paige is the Chief Technology Officer of the award-winning digital experience agency R2integrated. As an Adobe Summit and Adobe Virtual Summit speaker with over 25 years of experience in the digital space, Michael has a keen understanding of what works and doesn't work in the digital realm. In this episode, we discuss key strategies and approaches for succeeding with digital transformation, focusing on organizational extensibility, dos and dont's of personalization, and the importan...
Sophia Matveeva - Succeeding with digital transformation for non-technical professionals
September 02, 2021 06:00 - 46 minutes - 31.7 MBSophia Matveeva is the founder of Tech For Non-Techies, an online learning community and media company helping non-technical professionals succeed with digital. Coming into tech with extensive business expertise, she has contributed to leading brands such as The Guardian and Financial Times, and has lectured at renowned institutions such as London Business School. In this episode, we discuss how important it is for non-technical professionals to learn to speak tech if they want to efficien...
Alex Trup - The importance of customer-first digital marketing
August 26, 2021 07:00 - 28 minutes - 19.8 MBAlex Trup is the co-founder of Rolo Secure Chat, a new messaging app focused on privacy and security, with the chats being End-to-End Encrypted (E2EE) by BlackBerry. In this episode, we discuss the importance of customer-first digital marketing and its different elements and approaches. We talk about dark UX patterns, targeted advertising and its evolution, globalization and multinational marketing, and the growing role of data. Alex also presents how Rolo is changing the game, as well as s...
Liliana Ashton - Lessons learned from driving digital transformation for renowned global brands
August 05, 2021 05:00 - 33 minutes - 22.8 MBLiliana Ashton is a change and transformation management consultant and the founder of BreatheNow Hub, whose mission is to help companies boost employee wellbeing through breathwork. Having run highly successful digital transformation projects for well-known brands such as Shell and Michelin, Liliana has extensive expertise from a whole range of industries and is now applying the key lessons learned throughout her career to focus on the employee and workplace wellbeing. She has also just s...
Howard Tiersky - Overcoming resistance to change for successful digital transformation
July 22, 2021 06:00 - 34 minutes - 23.8 MBHoward Tiersky is the founder and CEO of the digital transformation agency FROM, leading digital transformation influencer and Wall Street Journal bestselling author. Being receptive to change is an essential trait of the highly digitalized 21st century marked by huge societal shifts and a rapid pace of technological innovation. Yet as human beings, we have a natural tendency to resist change and stick to tried and tested methods we're more comfortable with. In this episode, we talk about ...
Aleks Tomczyk - Revolutionizing the probate process with the Exizent platform
July 15, 2021 09:00 - 32 minutes - 22 MBAleks Tomczyk is the founder and Chief Operations Officer at Exizent, a UK-based fintech / legal tech company focused on digitally transforming the probate process. In this episode, Aleks tells us more about Exizent, how it was founded and the recent partnerships they've formed with Arken.legal and Experian. We discuss how the integrated Exizent platform will benefit users and help eliminate the common challenges of estate management. Considering the unique period in time in which all this ...
Prateek Dayal - Why digital transformation can’t succeed without data privacy considerations
July 01, 2021 06:00 - 25 minutes - 17.5 MBPrateek Dayal is the Chief Strategy and Product Design Officer at Aqilliz, a privacy-focused marketing company specializing in blockchain solutions. The recent updates to privacy regulations, coupled with the drastic increase in digital usage and data due to Covid, have been making people more and more aware of how their data is being used. Brands are keeping up, emphasizing their commitments to safeguarding privacy, and privacy has thus become a core tenet for digital-first brands. In this...
Evgeny Shadchnev - Executive coaching in a digital-first world
June 24, 2021 07:00 - 24 minutes - 17.1 MBEvgeny Shadchnev is an executive coach and founder of Makers, Europe's first developer bootcamp. He makes use of the lessons learned from Makers to help leaders thrive in the digital age. In this episode, we talk about how coaching has evolved in the age of digital transformation, particularly focusing on the impact of Covid and the rise of remote work. We adopt both perspectives, discussing both new methods and challenges for coaches, as well as new leadership trends and new key skills nee...
Paul Oppong - How Project Management can adapt in the transformation age
June 17, 2021 06:00 - 34 minutes - 23.8 MBPaul Oppong is a project management and business transformation consultant who currently works for Sensei Project Solutions as project and portfolio management consultant. In this episode, we discuss the significant changes of the transformation age and the need for businesses to adapt to these changes. We focus on the field of project management and how it has been particularly effective due to the challenges of remote work. Paul also shares some examples from his work with clients before ...
Scott Bales - The Future is Now: Professional services need to embrace digital agility
June 10, 2021 10:00 - 27 minutes - 19.2 MBScott Bales is Vice President of Enterprise Solution Engineering and Delivery at the time intelligence company Replicon. Overseeing the service delivery group at Replicon, Scott has unique experience from both ends of the spectrum and thus really has his finger on the pulse of the key challenges of service providers and the benefits agility can offer them. In this episode, he talks more in-depth about why companies and organizations providing professional services need to embrace agility i...
Steve Pereira - Flow Engineering
June 03, 2021 06:00 - 46 minutes - 32 MBSteve Pereira is the founder of the value stream consulting company Visible which helps boost productivity and efficiency of its clients' teams through a framework called flow engineering. In this episode, we diver deeper into the concept of flow engineering, exploring how it compares to similar approaches such as Agile and DevOps, and taking a closer look at value stream mapping which is a key component of flow engineering. Steve explains how he arrived at this specific approach and why it...
Tom Goodwin - Digital transformation in the debt collection industry
May 27, 2021 06:00 - 34 minutes - 24 MBTom Goodwin is Head of Growth at the UK fintech startup Just, the enforcement market integrator who is driving innovation in the debt collection sector. Debt collection is one of the industries which suffered a huge blow with the restrictions necessitated by Covid. Early on into the pandemic, however, Just got the idea of enabling part of the debt collection process to be done through a video call, and in January 2021, they won their court case which now allows this to happen. In this epis...
Brant Cooper - The most common misconception about digital transformation
May 20, 2021 07:00 - 29 minutes - 20.5 MBBrant Cooper is a renowned entrepreneur and keynote speaker, New York Times bestselling author of The Lean Entrepreneur and the CEO and founder of Moves the Needle. Dedicated to helping startups and entrepreneurs succeed with digital for over two decades, Brant truly has his finger on the pulse of the most common digital transformation trends and pains, as well as a less obvious but nonetheless important misconception about digital transformation: that digitization is all there is to it. I...
Steve Clark - Conversion Rate Optimization (CRO) in a post-Covid world
April 22, 2021 08:00 - 36 minutes - 25 MBSteve Clark is the Head of Digital Growth at Tangent, a Digital Product & Design Agency from London, UK which helps renowned British and international brands realize their digital transformation needs. This episode focuses on Conversion Rate Optimization (CRO) and how the field is being impacted by the rise of digitalization and e-commerce usage due to Covid. We discuss how customer experience must adapt in order to accommodate huge amounts of new users and new buying trends of customers, a...
Nick Christensen - Tackling the pandemic with a dedicated Amazon team
April 15, 2021 08:00 - 29 minutes - 20.2 MBNick Christensen is the Head of SEO and Analytics at the UK brand performance agency Threepipe Reply and the Managing Partner of their specialist Amazon team Emergent. In this episode, we talk about how and why Threepipe formed Emergent and discuss the specifics of selling on Amazon. We take a look at the differences between Amazon versus other similar platform, the habits and needs of Amazon shoppers, and how the rise of data is necessitating more and more powerful marketing software. Nick...
Florian Schwendner - Why open source is the best option for your digital footprint
April 08, 2021 07:00 - 23 minutes - 16.5 MBFlorian Schwendner is the Director of Partner Management for Central Europe at the digital experience company Acquia which is based on the open-source Drupal CMS. In this episode, we talk about why businesses should opt for open-source technologies for their digital presence. We discuss Drupal as the top choice among enterprise open-source CMS, with companies such as Pfizer being strong supporters of the project, and why the market is moving more towards open solutions lately. We also break...
Edmund Frey - The explosion of e-commerce due to the Covid pandemic
April 01, 2021 07:00 - 34 minutes - 23.9 MBEdmund Frey is the Chief Revenue Officer of Spryker Systems GmbH, a Germany-based commerce technology company that produces the Spryker Cloud Commerce OS. One of the most significant changes we're seeing lately in the digital industry is the explosion of e-commerce that began in 2020 with the Covid-mandated lockdowns. In this episode, we talk more about this, from the history of the evolution of e-commerce to the changes in commerce and customer experience in a post-Covid future. Edmund als...
Mike Taylor - Blockchain technology and digital transformation
March 25, 2021 08:00 - 33 minutes - 23 MBMike Taylor is a project manager at Verum Capital, leading blockchain advisory firm based in Zurich, Switzerland which has been bringing the blockchain closer to global corporates, international institutions, governments and start-ups. In this episode, we discuss blockchain technology and how it has evolved and found new uses that address important real-world issues. Mike describes a few of Verum Capital's projects that he feels are especially impactful, such as their work for Georgia's Min...
Andrew Beaney - How Agile can enhance collaboration in a post-pandemic world
March 18, 2021 08:00 - 30 minutes - 21.1 MBAndrew Beaney is managing consultant at Box UK, an award winning enterprise software development company based in Wales, UK. In this episode, Andrew describes a project for a leading UK university which Box UK started working on just before the Covid pandemic hit and in which agile methodologies turned out to be extremely beneficial to the client's team. Kanban was chosen as the most suitable methodology for the project, with regular retrospectives and asynchronous communication being key f...
Monte Zweben - Machine learning and its value in business and society
March 11, 2021 09:00 - 25 minutes - 17.3 MBMonte Zweben is the CEO of Splice Machine, a data and machine learning company from California, and the host of their ML Minutes podcast. In this episode, we talk about the benefits of machine learning, with Monte giving some great practical examples of ML solving real-world problems across different industries. We also talk about the culture of innovation and experimentation in this field, focusing a little bit more on one of the latest and biggest recent trends in machine learning. We fin...
Robert Craven - Growing your digital agency in times of disruption
March 04, 2021 08:00 - 37 minutes - 26.1 MBRobert Craven is one of the UK's top experts and speakers on growing digital agencies and the founder of the Grow Your Digital Agency Initiative. Due to the nature of his work, Robert has seen first-hand how digital agencies have been affected by the Covid pandemic and he provides his deep and varied expertise in this episode. We cover the impact of the first wave of the pandemic and the key lessons learned there. We also take a look at how the accelerated digitalization which we've witness...
Philipp Melab - Enterprise-level decoupled CMS with Gatsby
February 25, 2021 07:00 - 27 minutes - 19.2 MBPhilipp Melab is the lead software engineer at the Switzerland-based digital agency Amazee Labs that specializes in creating high-end digital experiences utilizing Drupal, React and GatsbyJS. Recently, Amazee Labs have put Gatsby to great use on several of their projects for enterprise clients, either integrated with a data source such as Google Sheets or as part of a decoupled CMS solution. In this episode, we discuss how enterprise CMS differs from standard CMS and what "decoupled" CMS me...
Cyril Coste - Growth mindset and de-siloing for effective digital transformation
February 11, 2021 10:00 - 43 minutes - 30.1 MBCyril Coste is one of the top B2B influencers and experts in digital transformation. Based in the UK, he has served as consultant and advisor in many important digital transformation initiatives, in addition to founding and running several initiatives of his own. In the first part of this episode, we discuss the importance of having a growth mindset in business and what it means for a company to be growth-oriented. The second part focuses on how overcoming common organizational biases is k...
Taco Potze - Open Social, the open-source online community platform
January 28, 2021 08:00 - 29 minutes - 20.1 MBTaco Potze is the founder and CEO of Open Social, an open-source SaaS platform for building and managing online communities. In this episode, released just over a week after the launch of Open Social's new website, we talk about the platform's recent developments and their plans for the future. We discuss the choice of open source technologies for the platform, the redesign and the seed investment they received back in the summer which is enabling the new developments. Finally, we focus on ...
Sylvain Moreau - Digital transformation in cultural institutions
January 14, 2021 07:00 - 38 minutes - 26.5 MBSylvain Moreau is the Chief Sales Officer of Drupal projects at the French digital agency Axess, and he specializes in large Drupal websites for institutions. In this episode, we discuss how cultural institutions approach digital transformation. We start off with some of the key considerations of main benefits of digital transformation for these institutions, then Sylvain talks more in-depth about the numerous French cultural institutions they've worked with and the main trends they've seen...
Josh Forte - Personalization and its value in customer experience
December 29, 2020 07:00 - 30 minutes - 21.3 MBJosh Forte is an e-commerce and digital marketing professional and Online Channel Manager at Comporium, a communications and home security company from South Carolina, US. In this episode, we talk about personalization and how it factors into customer experience and digital experience in general. Josh and Tim discuss examples of personalization done right, compare different software for personalizing online experiences and go over the challenges posed to personalization by recent updates to...
Tom Norman - Community and community management
December 17, 2020 08:00 - 22 minutes - 15.2 MBTom Norman is a community management professional who has been helping people and businesses build online communities for the past five years and now runs the Kickstart Your Community project. In this episode, we dive into the importance of community in the digital sphere. We discuss the emergence of community as a key player of the industry in the past decade and cover some of the key considerations and benefits of a strong online community. Tom shares some key lessons learned from a parti...
Baddý Sonja Breidert - Content strategy
December 03, 2020 07:00 - 43 minutes - 30 MBBaddý Sonja Breidert is the CEO and co-founder of the European digital agency 1xINTERNET as well as a board member of the Drupal Association. In this episode, we talk about content strategy and its role in digital strategy. We start with why a content strategy is so crucial at a time when content reigns, then we cover the key prerequisites for devising a content strategy, its value for businesses and its changing nature in an omnichannel, post-Covid digital reality. Baddý illustrates her p...
Kaleem Clarkson - The Remote Employee Experience (TREE)
November 19, 2020 08:00 - 53 minutes - 36.7 MBKaleem Clarkson is the co-founder and Chief Operating Officer of Blend Me Inc., a US consultancy which helps businesses optimize their remote employee experience. In this episode, we discuss the remote employee experience, its recent transformations and its value to businesses in times of COVID-19 and the mass digitalization which the pandemic has triggered. Kaleem presents all the key steps of the employee experience through their TREE framework and excellently supports his points with ric...
Florian Lorétan - Boosting developer happiness with DevOps
November 05, 2020 06:00 - 26 minutes - 18.4 MBFlorian Lorétan is a European technology advocate and public speaker. As the CTO at the digital agency Wunder, he has helped foster a DevOps culture and implement processes to enable his developers to perform better. This is what this particular episode is about, namely, how leveraging DevOps can improve the work of developers by allowing them greater autonomy and enabling them to achieve true mastery of the technologies and practices they use. We discuss the basics of DevOps, the workflows...
David Biden - Robotic process automation (RPA)
October 22, 2020 06:00 - 32 minutes - 22.1 MBDavid Biden is the CEO of the UK automation company human+ and the managing director of automation at the recently established technology group Foundry4. In this episode, we discuss RPA, or robotic process automation, and how implementing it in the right way can have organization-wide business benefits. As their name implies, human+ are strong believers in bringing automation closer to humans, so their work does not just revolve around technology, but also up-skilling workers and helping c...
David Biden - Robotic process automation (RPA)
October 22, 2020 06:00 - 32 minutes - 22.1 MBDavid Biden is the CEO of the UK automation company human+ and the managing director of automation at the recently established technology group Foundry4. In this episode, we discuss RPA, or robotic process automation, and how implementing it in the right way can have organization-wide business benefits. As their name implies, human+ are strong believers in bringing automation closer to humans, so their work does not just revolve around technology, but also up-skilling workers and helping c...
Brad Smith - Alignment of sales and marketing
October 08, 2020 07:00 - 36 minutes - 25.4 MBBrad Smith is a digital consulting expert from the UK and founder of Succeed Digital Consulting, which helps agencies better position themselves in the market and grow their digital business. In this episode, we discuss how important it is for sales and marketing teams to be aligned and work towards the same clearly outlined goals in order to truly bring value to a business. Brad describes the steps needed for alignment of sales and marketing, also including some concrete examples and addre...
Brad Smith - Alignment of sales and marketing
October 08, 2020 07:00 - 36 minutes - 25.4 MBBrad Smith is a digital consulting expert from the UK and founder of Succeed Digital Consulting, which helps agencies better position themselves in the market and grow their digital business. In this episode, we discuss how important it is for sales and marketing teams to be aligned and work towards the same clearly outlined goals in order to truly bring value to a business. Brad describes the steps needed for alignment of sales and marketing, also including some concrete examples and addre...
Simon Wakeman - Automation and conversational AI
September 24, 2020 07:00 - 23 minutes - 16.2 MBSimon Wakeman is the Chief Operating Officer at the UK technology group The Panoply and former Chief Growth Officer at GreenShoot Labs, a digital agency specializing in chatbots and conversational AI. In this episode, we talk about the role of automation in digital transformation, with a focus on conversational AI and similar technologies. We explore how they can help humans perform more efficiently, discuss some of the challenges that hinder widespread adoption of automation, and take a lo...
Simon Wakeman - Automation and conversational AI
September 24, 2020 07:00 - 23 minutes - 16.2 MBSimon Wakeman is the Chief Operating Officer at the UK technology group The Panoply and former Chief Growth Officer at GreenShoot Labs, a digital agency specializing in chatbots and conversational AI. In this episode, we talk about the role of automation in digital transformation, with a focus on conversational AI and similar technologies. We explore how they can help humans perform more efficiently, discuss some of the challenges that hinder widespread adoption of automation, and take a lo...
Vicki Young - The role of brand in digital transformation
September 10, 2020 10:00 - 45 minutes - 31.2 MBVicki Young is the owner and CEO of Nalla Design, an award-winning branding agency from London that has been solving complex branding challenges from companies such as EY and Informa. This episode emphasizes the key role that a company's brand plays in its digital transformation, which encompasses the entire business rather than just being limited to design. Vicki highlights the main benefits of a strong brand and addresses both the challenges that can arise as well as the main consideratio...
Julio E. Proano - Data-driven decision making in a digital strategy
September 10, 2020 10:00 - 33 minutes - 22.9 MBJulio E. Proano is the senior manager for social media channel strategy at the healthcare company Novartis. He is fascinated by data-enabled technological innovations and consequently a big proponent of data-driven decision making. This episode explores the importance of being data-driven in a digital strategy, highlights some of the main pitfalls for marketers when analyzing and acting on data, and addresses some of the concerns for data collection going forward. Julio also describes a ve...
William Makower - Digital transformation lessons from the public sector for the private sector
September 10, 2020 09:00 - 30 minutes - 20.7 MBWilliam Makower is the founder and managing director of the UK digital consultancy Panlogic Ltd. which has worked frequently with the UK government since the company's establishment in 1999. This episode discusses the lessons that the private sector can learn from the public sector in terms of digital transformation. Due to Panlogic's work within the public sector, William offers first-hand experience, interesting case studies and actionable advice to businesses in similar situations who m...