Tom Norman - Community and community management

Tom Norman is a community management professional who has been helping people and businesses build online communities for the past five years and now runs the Kickstart Your Community project.

In this episode, we dive into the importance of community in the digital sphere. We discuss the emergence of community as a key player of the industry in the past decade and cover some of the key considerations and benefits of a strong online community. Tom shares some key lessons learned from a particularly challenging recent project and provides some essential words of advice for successful community management.


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