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Everything We Learned from Starting An AI CX Company - OttoQa
Advice from a Call Center Geek!
English - June 21, 2024 17:00 - 20 minutes - 14 MB - ★★★★★ - 65 ratingsMarketing Business Technology call center contact center call center operations customer service speech analytics call center technology customer experience expivia omnichannel usa call center Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Join us as we dive into the journey of founding and growing OttoQa, a cutting-edge AI-powered Customer Experience (CX) company. In this episode, we'll share our firsthand experiences, lessons learned, and the challenges we faced in building a fully automated QA platform. Discover the strategies and insights that helped us innovate in the CX industry, the role of AI in transforming quality assurance, and tips for aspiring entrepreneurs. Whether you're a CX professional, tech enthusiast, or entrepreneur, this podcast is packed with valuable takeaways to inspire and inform your journey. Tune in to explore the future of AI in CX with OttoQa!
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