Omnichannel Podcasts

Advice from a Call Center Geek!

247 episodes - Latest episode: 10 days ago - ★★★★★ - 66 ratings
Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing, ICMI Top...

Marketing Business Technology call center contact center call center operations customer service speech analytics

Cart Insiders Podcast

78 episodes - Latest episode: 4 months ago
Omnisend's Cart Insiders Podcast is hosted by veteran marketer Greg Zakowicz, where he speaks with leading DTC voices, featuring insights and analysis into all aspects of ecommerce, including email...

Marketing Business Entrepreneurship ecommerce email marketing entrepreneurship growing your business marketing

Infinite Shelf - An Omnichannel Podcast by Future Commerce

39 episodes - Latest episode: 8 months ago
Join our host Ingrid Milman Cordy, a retail and digital commerce veteran, as she explores the modern omnichannel landscape, and brings fun to our otherwise tech-heavy retail ecosystem! This weekly ...

Entrepreneurship Business Marketing retail technology business leadership dtc founder founder stories retail

Beyond Retail

16 episodes - Latest episode: 8 months ago
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce,...

Business Technology retail uk high street food and beverage consumer trends customer experience