Call center Podcasts

Advice from a Call Center Geek!

253 episodes - Latest episode: 14 days ago - ★★★★★ - 65 ratings
Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing and Ai au...

Marketing Business Technology call center contact center call center operations customer service speech analytics

CallTalk™ Radio

170 episodes - Latest episode: 26 days ago - ★★★★★ - 7 ratings
CallTalk is the first on-line radio show specifically about Call Centers. BenchmarkPortal brings this show to listeners with no vendor sponsorship so the content is completely neutral. If you have...

Business call center contact center call center agent certification