Adjuster Talk
128 episodes - English - Latest episode: 2 months ago - ★★★★★ - 81 ratingsDive into the world of insurance adjusting with the "Adjuster Talk Podcast," hosted by Jason Heenan and presented by Royal Adjusting Services. This podcast offers a blend of insightful interviews, industry expertise, and practical tips, making it a valuable resource for both novice and seasoned adjusters. Join Jason as he explores the latest trends, shares real-life stories, and provides expert advice on navigating the challenges of the adjusting profession. Sponsored by Royal Adjusting Services, Adjuster Talk is your go-to source for all things related to insurance adjusting. Subscribe now and stay ahead in this dynamic industry!
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Episodes
How to Become an Independent Insurance Adjuster with Chris Howell
May 03, 2018 09:00 - 33 minutes - 22.9 MBChris Howell is an independent insurance adjuster with over a decade of experience. His career initially began in 2004 during the destruction that followed Hurricanes Charlie and Frances that impacted most of southwest Florida. Prior to becoming an insurance adjuster, he was the co-owner of a real estate company as well as a contractor working on home remodeling projects and building custom homes. Chris joins me today to share how he started his career as an independent insurance adjuster....
From a Roofers Perspective with Russel Lawrenz
May 03, 2018 09:00 - 31 minutes - 21.9 MBRussell Lawrenz is a HAAG Certified roof inspector with American Pride Roofing. After receiving his bachelor’s degree in Mass Communications and Media Studies, he began working with Allstate as a staff CAT adjuster. After working in the catastrophe insurance adjusting industry for over a decade, he decided to pivot his career and begin his journey as a roofer. Russell joins me today to share his perspective on working as a staff CAT adjuster, the challenges he faced while trying to find a ...
From a Roofers Perspective with Russel Lawrenz
May 03, 2018 09:00 - 31 minutes - 21.9 MBRussell Lawrenz is a HAAG Certified roof inspector with American Pride Roofing. After receiving his bachelor’s degree in Mass Communications and Media Studies, he began working with Allstate as a staff CAT adjuster. After working in the catastrophe insurance adjusting industry for over a decade, he decided to pivot his career and begin his journey as a roofer. Russell joins me today to share his perspective on working as a staff CAT adjuster, the challenges he faced while trying to find a ...
Building a Solid Reputation as a New Insurance Adjuster with Mark Hoversten
April 26, 2018 09:00 - 30 minutes - 21.1 MBMark Hoversten is an independent insurance adjuster based near Denver, Colorado whose primary focus is crop liability claims, large commercial loss claims, and high-end residential claims. His career initially began in 1992 after the destruction that followed Hurricane Andrew. Before becoming an insurance adjuster, he was the owner of a roofing company in central Iowa. Mark joins me today to explain why it is critical to build a solid reputation as a new insurance adjuster, the challenges ...
Foundations of a Good Business with Adam Gardner of Adjuster Pro Part 2
April 19, 2018 09:00 - 33 minutes - 23.1 MBIn the previous episode, we heard the story of how the co-founder of Adjuster Pro, Adam Gardner, started his journey as an insurance claims adjuster. He also shared with us the factors that contribute to adjuster burnout, the things that you can do to prevent this, and the significance of communication in the growth and success of your career. In today’s episode, Adam talks about the choice he had to make in running his company and its foundation. He also shares the benefits and opportunit...
Giving Back in the Adjusting Industry
April 12, 2018 09:00 - 27 minutes - 18.9 MBAT025 Giving Back in the Adjusting Industry We have all been new to the adjusting industry at one time or another. As a new independent insurance adjuster, learning everything you need to know to be successful in this industry can be a challenge. That challenge is greatly multiplied if you do not have a solid support system and resources available to help you learn every aspect and nuance of the job. On today’s episode, I’m discussing the importance of giving back to your fellow ...
Introducing Royal Adjusting Services Academy!
March 12, 2018 19:50 - 2 minutes - 1.54 MB_____________________________________________________________________________________ Join the Royal Adjusting Services roster at RoyalAdjustingServices.com Download the "Steps to Becoming an Adjuster Guide" Free 7 Day Trial to the IA Path Adjuster Mentorship Community at AdjusterTalk.show
How to Avoid Flaming Out with Adam Gardner of Adjuster Pro Part 1
February 22, 2018 10:00 - 36 minutes - 24.9 MBFor many people, becoming a real estate insurance adjuster can often be a confusing process. Determining which licensing schools to attend and finding the right support systems to help you move your career forward is often one of the first – and most challenging – tasks that new adjusters face. What’s worse, statistics show that even once you find a school and obtain your license, about 90% of new adjusters “flame out” early in their career. With me today is Adam Gardner, co-founder of Adj...
Gaining Recognition in the Adjusting Industry with Bill Auten of Ontario Insurance Part 2
February 15, 2018 10:00 - 29 minutes - 20.2 MBIn our previous episode, Bill Auten, from Ontario Insurance, described how he started his career as an adjuster and the qualifications his company looks for in an independent adjuster. He revealed that he was once a carpenter as he loved to build things. He also gave us an idea on what a good file is, at the same time, the importance of taking pictures in the insurance business. Today, we talk about the crucial things of what an adjuster should do to get a good claim. Bill shares ...
Bill Auten Ontario Insurance Part 1
February 08, 2018 10:00 - 31 minutes - 21.8 MBMy guest today is Bill Auten from Ontario Insurance Company. He brings to the table 20 years of experience as an adjuster, which makes him interesting. He shares with me how he worked as a carpenter to a sales rep to a VP of Claims. Bill, who once loved building things, reveals to me what his life was like on his side of the fence in the adjusting world. He talks about how being a sales rep helped him deal with people, what a claims adjuster is, and provides us with some tips on how some...
Bill Auten Ontario Insurance Part 1
February 08, 2018 10:00 - 31 minutes - 21.8 MBMy guest today is Bill Auten from Ontario Insurance Company. He brings to the table 20 years of experience as an adjuster, which makes him interesting. He shares with me how he worked as a carpenter to a sales rep to a VP of Claims. Bill, who once loved building things, reveals to me what his life was like on his side of the fence in the adjusting world. He talks about how being a sales rep helped him deal with people, what a claims adjuster is, and provides us with some tips on how some...
Matt Fabish of ServePro Duncanville is Back
January 25, 2018 10:00 - 35 minutes - 24.3 MBMatt Fabish, the Operations Manager of ServPro of Duncanville in Dallas, Texas, joins me on the show again this week to share his insight on growing a mitigation company, instilling good team culture and dynamics, and managing business resources during the off-season. He shares how his company tackles the big jobs during the busy storm seasons, what he does to ensure his crewmen are properly cared for during the off-season months, and how he uses the slower months as a way to train new tea...
Matt Fabish of ServPro Duncanville
January 18, 2018 10:00 - 29 minutes - 20.4 MBThere are many ways to make a great living from disaster claims. My guest today is Matt Fabish, Operations Manager at SERVPRO of Duncanville in Dallas, Texas. I asked Matt to join me on the show to share one of the many ways that you can make a good life for yourself and your family within the claims and adjusting industry. Matt shares how his franchise company got started, how the company leaders set up and structure their franchise, and why a positive customer experience is a fundamental...
Dan Lewis on Working with Contractors
November 16, 2017 10:00 - 29 minutes - 20.1 MBAT032 Managed Repair Programs with Dan Lewis Dan Lewis is a Technical Claims Manager at Nationwide Insurance with over 28 years of experience in the insurance industry. His career initially began as an independent insurance adjuster after graduating from the University of Iowa with a bachelor’s degree in General Studies with an emphasis on business. At Nationwide, he is closely involved with the company’s Property Repair Network where he oversees the hiring, firing, and quality control...
The Insurance Adjusting Learning Curve in Hurricane Harvey with Westin Vance
November 02, 2017 09:00 - 28 minutes - 19.7 MBAT030 Insurance Adjusting Learning Curve in Hurricane Harvey with Westin Vance Westin Vance is a 27-year-old insurance adjuster who initially aspired to work in the legal field. He graduated from college and was working in a law firm as he prepared to enter law school before realizing that working in the law industry wasn’t what he truly wanted for his life. While following his passion for teaching Jiu-Jitsu and running his training practice, he decided to take the leap into the insura...
5 Live Questions with Matt and James
October 12, 2017 09:00 - 21 minutes - 14.8 MBOn today’s episode of Adjuster Talk, I’m chatting with two guys who are considering becoming property insurance adjusters. James and Matt work together at a building company; both have a goal to become a property insurance adjuster. They join me on the show to ask some common and in-depth questions about how to get started in the adjusting industry. In this interview, we discuss how to transition from your full-time job into an independent insurance adjusting career, some of the risks invo...
The 4 Things You Need to Know to Become an Insurance Adjuster and How Jason Did It
October 05, 2017 09:00 - 27 minutes - 19.3 MBQuitting your job to follow a new career path can be as scary as it is rewarding. If you’re thinking about leaving your day job to become an independent property adjuster, there are a few basic, transitional steps you should be aware of – before you submit your resignation. On today’s episode of Adjuster Talk, I’m sharing my story of how I got started in the industry and laying out the steps that you should take to make transitioning from a full-time job to a full-time independent property...
The 4 Things You Need to Know to Become an Insurance Adjuster and How Jason Did It
October 05, 2017 09:00 - 27 minutes - 19.3 MBQuitting your job to follow a new career path can be as scary as it is rewarding. If you’re thinking about leaving your day job to become an independent property adjuster, there are a few basic, transitional steps you should be aware of – before you submit your resignation. On today’s episode of Adjuster Talk, I’m sharing my story of how I got started in the industry and laying out the steps that you should take to make transitioning from a full-time job to a full-time independent property...
Harvey and the Millenials
September 28, 2017 09:00 - 29 minutes - 20.5 MBAT027 Starting Your Adjusting Career During Hurricane Harvey If you’ve been thinking about starting your career as an independent insurance adjuster - now is the time to get off the fence, start building your network, and learning what it takes to become successful. As Hurricane Harvey quickly approaches, more and more adjusting firms and insurance companies are scrambling to train new people and get them on the road ahead of the incoming storm. On today’s episode, I’m sharing th...
Kickin' Butt & Takin' Names with Chris Cleveland - Part 2
September 14, 2017 09:00 - 23 minutes - 16.4 MBOn this episode of Adjuster Talk, I’m joined – once again – by the independent adjuster and master of networking, Chris Cleveland. Today, we discuss the hard lessons we have learned throughout our careers as independent property insurance adjusters and the importance of building and maintaining your network to grow your business and increase your revenue. Chris shares his insight and tips on how to maintain communication throughout a claim and why it’s so important. He also explains why it...
Kickin' Butt & Takin' Names with Chris Cleveland - Part 2
September 14, 2017 09:00 - 23 minutes - 16.4 MBOn this episode of Adjuster Talk, I’m joined – once again – by the independent adjuster and master of networking, Chris Cleveland. Today, we discuss the hard lessons we have learned throughout our careers as independent property insurance adjusters and the importance of building and maintaining your network to grow your business and increase your revenue. Chris shares his insight and tips on how to maintain communication throughout a claim and why it’s so important. He also explains why it...
Kickin' Butt & Takin' Names with Chris Cleveland - Part 1
September 07, 2017 09:00 - 24 minutes - 16.6 MBOn this episode of Adjuster Talk, I’m joined – once again – by the independent adjuster and master of networking, Chris Cleveland. Today, we discuss the hard lessons we have learned throughout our careers as independent property insurance adjusters and the importance of building and maintaining your network to grow your business and increase your revenue. Chris shares his insight and tips on how to maintain communication throughout a claim and why it’s so important. He also explains why it...
Tips for New Adjusters Handling Hurricane Harvey Claims
August 31, 2017 09:00 - 22 minutes - 15.8 MBAT028 Hurricane Harvey Update and Tips for New Adjusters We are nearly a week into the destruction caused by the CAT5 hurricane - Hurricane Harvey - that impacted residents throughout Texas this month. The catastrophe and destruction caused by the hurricane has significantly impacted millions of people, causing wind and water damage across millions of homes. On today’s episode, I’m sharing an update regarding Hurricane Harvey and the devastation it has left in its wake. I’ll shar...
Hurricane Harvey
August 24, 2017 09:00 - 26 minutes - 18.3 MBIf you’re interested in working with us, please feel free to email Jason at [email protected] or Mindy at [email protected] with your resume to apply to be on our approved adjuster roster today! _____________________________________________________________________________________ Join the Royal Adjusting Services roster at RoyalAdjustingServices.com Download the "Steps to Becoming an Adjuster Guide" Free 7 Day Trial to the IA Path Adjuster Mentorship ...
Independent Insurance Adjuster as an Alternative Career with Jason Martinson
August 17, 2017 08:00 - 27 minutes - 18.9 MBAT026 Independent Insurance Adjusting as an Alternative Career with Jason Martinson Over the last 17 years, Jason Martinson has worked as a dedicated Fire Investigator, firefighter, paramedic, and CrossFit business owner based in Fort Worth, Texas. In 2017, he decided to expand his career knowledge into becoming an independent insurance adjuster specializing in residential property damage claims. Jason joins me today to share his insight as a new adjuster in the field. He shares ...
Claim Adjusting Career Options with Robert Moran
August 03, 2017 09:00 - 28 minutes - 19.6 MBAT024 From Insurance Adjuster to VP of Claims with Robert Moran Robert Moran is the Vice President of Claims at Worley Catastrophe Claims and Recovery Services. Prior to becoming the VP of Claims, he worked as an independent claims adjuster and field claims specialist. His current role at Worley include responsibilities such as the supervision and development of virtual and on-site personnel, coordination of catastrophe operations, and maintain and improve productivity within his depar...
Best Practices for Your Insurance Adjusting Business
June 08, 2017 09:00 - 24 minutes - 16.8 MBWe get feedback from all over the world. Some share their concerns with us while others seek answers to their questions. While there may be many other concerns that come to mind, today we are going to talk about some of the recurring topics and relevant matters that are being reiterated on our episodes. Join me today as I go back to some of the things we previously talked about and as I determine the topics that we consistently hear from our guests. As I look back to the days when I start...
Welcome to Adjuster Talk
March 27, 2017 18:31 - 7 minutes - 4.96 MBWelcome to the first episode of Adjuster Talk – your show to connect with the “who’s who” in the property insurance adjusting world with your host, Jason Heenan. Jason is the co-owner of Royal Adjusting Services, an independent property insurance adjusting firm based in Fort Worth, Texas. Our goal with this podcast is to help other adjusters improve their skills and business as well as those wanting to start a career as an independent property insurance adjuster. Learn tips, tricks, and ga...