Latest Service art Podcast Episodes

Interview with SSF scientific director Gaby Odekerken-Schröder

Service Science Podcast - June 19, 2012 22:46 - 10 minutes - Video
In this second episode we are joined by Gaby Odekerken-Schröder. She holds a chair in customer-centric service science at Maastricht University and is the scientific director of SSF. Her passion for service innovation and profound scientific knowledge this discipline makes her the perfect candida...

Interview with SSF founder Jos Lemmink

Service Science Podcast - June 19, 2012 22:43 - 9 minutes - Video
In this first episode we take a closer look at the men behind Service Science Factory (SSF). Professor Jos Lemmink, Dean of Maastricht University School of Business and Economics (SBE) and one of the founders of the Service Science Factory tells us how everything began. He invites to join us on a...