Latest Selfservice Podcast Episodes
Evolving with the Industry
Retail on the Go - March 04, 2024 12:00 - 22 minutes ★★★★★ - 2 ratingsFilmed in-person at Cantaloupe University in Las Vegas, our hosts are joined by Aldo Tejada Donadio of Feel Good Markets — Panama's only micro market operator. We chat about his micro market journey, how the industry is evolving, and what the future holds.
From "Where?" to Warehouse: Diving into the Details of Software-Driven Management
Retail on the Go - February 26, 2024 12:00 - 25 minutes ★★★★★ - 2 ratingsStarting a new micro market can pose a lot of challenges for operators. More inventory, more space, more everything! Our hosts talk about warehouse management for vending and micro markets, and how software can simplify your operation.
Communal Cravings: Micro Markets in Apartment Buildings
Retail on the Go - February 19, 2024 12:00 - 34 minutes ★★★★★ - 2 ratingsSeen a lot of luxury apartment complexes sprouting up in your area? Their closed loop environments are perfect for amenities — like micro markets!
Muscles and Munchies: The Power of Micro Markets in Gyms
Retail on the Go - February 12, 2024 12:00 - 30 minutes ★★★★★ - 2 ratingsGyms + micro markets = the perfect set. This episode we focus on the massive opportunities available to operators in commercial gym spaces.
Securing the Goods: How to Keep Your Micro Market Safe
Retail on the Go - February 05, 2024 12:00 - 28 minutes ★★★★★ - 2 ratingsTheft is a concern in any retail space, but how do you manage it at unattended markets? Our Cantaloupe insiders talk micro market security and how to use technology to prevent theft.
On Tap: Cold Brew Kiosks — Unlocking the Secrets with Quinn Miller and KVM
Retail on the Go - January 29, 2024 14:44 - 38 minutes ★★★★★ - 2 ratingsHow do small businesses use micro markets to grow their business? Our hosts welcome special guests O’Neil Sawh, CEO of Kegerator Vending, and Quinn Miller from Blue Agave Vending, to talk starting a micro market business and innovating to grow.
Micro Market Marvels
Retail on the Go - January 22, 2024 13:00 - 40 minutes ★★★★★ - 2 ratingsWhat are micro markets and are they here to replace traditional vending machines? Find out in this episode as our hosts are joined by Michael Johnson from Cantaloupe to give you an introduction to micro markets.
Welcome to Retail on the Go!
Retail on the Go - January 16, 2024 21:12 - 19 minutes ★★★★★ - 2 ratingsThe series premiere of Retail on the Go welcomes you to the world of self-service commerce. Hosts Russ, Max, and Kylan discuss innovations in the unattended retail industry and what you can expect the rest of the season.
E13: Leaders in Payments: Ravi Venkatesan, CEO, Cantaloupe | Episode 196
Retail on the Go - December 12, 2022 17:56 - 31 minutes ★★★★★ - 2 ratingsGreg and Ravi and have an interesting discussion about the self-service economy. Not only is it much more prevalent than we think it is, but it’s also expected to grow to be a $46 billion industry by 2027. According to Ravi, the three dominant drivers for this massive growth spurt include: Labo...
E12: Leaders in Payments: Michael Johnson, VP, GM Micro Markets at Cantaloupe | Episode 148
Retail on the Go - March 14, 2022 23:16 - 21 minutes ★★★★★ - 2 ratingsLeaders in Payment podcast host Greg Myers features VP, GM of Micro Markets, Michael Johnson (Cantaloupe, Inc.) in its 148th podcast episode. Together, they take a look at the Unattended Retail space. Tune in this week to hear Michael talk about the growing consumer demand for a frictionless ex...
The Time to Revitalize Debit Rails is Now
COMMERCE NOW - November 02, 2021 15:41 - 17 minutes ★★★★★ - 27 ratingsSummary On this special episode of COMMERCE NOW, Steve Kremer, Director of Sales in the Payments division at Diebold Nixdorf, and Sarah Grotta, Director of Debit and Alternative Products Advisory Service at Mercator Advisory Group, sat down with PaymentsJournal to discuss the most popular paym...
Traditional Banks Are Getting a Digital Makeover
COMMERCE NOW - September 24, 2021 14:22 - 18 minutes ★★★★★ - 27 ratingsSummary On this episode of COMMERCE NOW Jens Audenaert, SVP/GM of Payments at Diebold Nixdorf, and Tim Sloane, VP of Payments Innovation at Mercator Advisory Group sat down with PaymentsJournal to discuss the current trends in the banking industry and how traditional banks can use these trends...
E11: Leaders in Payments: Elyssa Steiner, VP of Marketing at Cantaloupe | Episode 118
Retail on the Go - September 22, 2021 07:00 - 25 minutes ★★★★★ - 2 ratingsLeaders in Payment podcast host Greg Myers features VP of Marketing, Elyssa Steiner (Cantaloupe, Inc.) in its 118th podcast episode. Together, they take a look at the Unattended Retail space. On this episode Elyssa Steiner discusses the results of Cantaloupe’s recent survey which targeted more ...
Know Your Shopper Types for Customer Journeys
COMMERCE NOW - September 10, 2021 16:21 - 17 minutes ★★★★★ - 27 ratingsSummary: In this episode of COMMERCE NOW, Anja Popp and Bill Inzeo help you get to know your shopper types and offer the right customer journey. Related Content: https://www.dieboldnixdorf.com/-/media/diebold/files/retail/insights/mindshare-shopper-journey.pdf Related Links: https://...
Retail Self-Service Kiosks: Innovation Continues
COMMERCE NOW - August 23, 2021 18:17 - 24 minutes ★★★★★ - 27 ratingsSummary: In this special episode of COMMERCE NOW, Elliot Maras, editor from Kiosk Marketplace and Matt Redwood, Director of Advanced Self-Service Solutions at Diebold Nixdorf discuss the continuation of innovation in retail self-service and how self-service can offer a better customer experien...
E10: The Year of the Touchscreen
Retail on the Go - July 30, 2021 07:00 - 36 minutes ★★★★★ - 2 ratingsWhile retrofitting machines with touchscreen card readers is nothing new to vending operators, advancements in screen technology and sweeping changes in consumer behavior due to COVID has set the stage for the next generation of readers to be perfectly positioned to meet customers’ needs. ...
DN Partners with America First Credit Union
COMMERCE NOW - June 29, 2021 17:38 - 10 minutes ★★★★★ - 27 ratingsSummary: In this special episode of COMMERCE NOW, we dive into the 25 year partnership Diebold Nixdorf has with America First Credit Union. Manish Choudhary the Sr. Vice President, Software for DN talks about how important connected commerce remains for banks and credit Unions. Related Conten...
Retail Mobile Technology: The Great Untapped Opportunity
COMMERCE NOW - May 27, 2021 15:30 - 14 minutes ★★★★★ - 27 ratingsSummary: In this Special Podcast Zebra Technologies and Diebold Nixdorf come together to discuss how retail is being disrupted on multiple fronts while trying to meet demanding consumer expectations. Retailers need to simultaneously transform their it landscape ensure high availability, align ...
E09: Leaders in Payments: Sean Feeney, CEO at Cantaloupe | Episode 90
Retail on the Go - May 26, 2021 16:45 - 27 minutes ★★★★★ - 2 ratingsLeaders in Payment podcast host Greg Myers features CEO, Sean Feeney (Cantaloupe, Inc.) in its 90th podcast episode. Together, they discuss Cantaloupe's business and innovation in the unattended retail market. You'll also get to know more about CEO, Sean Feeney, including why he left retireme...
E08: Everything Unattended Retailers Should Know About 3G, 4G, and Beyond
Retail on the Go - April 26, 2021 21:30 - 22 minutes ★★★★★ - 2 ratingsPodcast ft. Jodi Bogen, Senior Manager (Verizon), Aaron Feitner, IoT Client Partner (Verizon), and Elyssa Steiner, VP of Marketing (Cantaloupe, Inc.) The approaching sunset of the 3G cellular network has left many unattended retail operators unsure what this change means for their business. ...
Retailers Need Modular and Flexible Self-Service Options
COMMERCE NOW - April 24, 2021 16:13 - 19 minutes ★★★★★ - 27 ratingsSummary: In this episode of COMMERCE NOW we discuss how retailers need, now more than ever before, more modular and flexible software, services and systems when selecting their self-service partners. Related Content: Modularity Whitepaper Related Links: LinkedIn Profiles - Jerry Lang...
The API Evolution
COMMERCE NOW - April 06, 2021 00:29 - 54 minutes ★★★★★ - 27 ratingsSummary: In this special episode of COMMERCE NOW we team up with APIs Unplugged podcast to discuss using APIs to succeed as an incumbent in a disrupted fintech space. Related Content: The API Evolution: We’ve Reached Critical Mass APIs UnPlugged Podcast Related Links: LinkedIn Profi...
Modernize Your C-Store Retail Network
COMMERCE NOW - March 15, 2021 20:00 - 30 minutes ★★★★★ - 27 ratingsSummary: In this episode of COMMERCE NOW we discuss fuel and convenience and how things have changed and continue to change and what fuel and convenience retailers need to do to keep up with these changes. Related Content: What are your Shopper's Thinking? Nielsen Survey: Retail Personas...
Kiosks and the Self-Service Consumer Journey
COMMERCE NOW - March 05, 2021 15:00 - 14 minutes ★★★★★ - 27 ratingsSummary: In this special episode, COMMERCE NOW teams up with Kiosk Marketplace to discuss Self-Service Kiosks and how they are quickly becoming ubiquitous with museums and airports using them for years and McDonald’s successful push in the QSRs industry. Now add the convergence of consumer pref...
07: EMV Acceptance in Unattended Retail ft Discover
Retail on the Go - February 17, 2021 08:30 - 16 minutes ★★★★★ - 2 ratingsPodcast ft. Danielle Bataglia (General Manager of Digital Acceptance at Discover Global Network) and Elyssa Steiner (USAT) It’s no secret contactless payments are on the rise, but did you know that a majority of these tap to pay methods are done with an EMV enabled card? As the momentum con...
Always-On, Always Available Retail Self-Service
COMMERCE NOW - February 04, 2021 13:27 - 19 minutes ★★★★★ - 27 ratingsSummary: Consumers and retail staff alike expect an always-on retail environment with always available self-service. In this podcast, we will discuss what retailers can do to provide always-on availability in a complex retail world. Related Links: Lynn Beattie LinkedIn Profile Jerry Langf...
Get Closer to your Banking Customers not Further Away
COMMERCE NOW - January 15, 2021 17:00 - 25 minutes ★★★★★ - 27 ratingsSummary: We're living at the speed of digital banking these days, and the pandemic seems to be pushing the gas pedal to the floor. While the banking industry needs to continue to embrace digital banking, they also need to be mindful of how far to swing the pendulum to ensure they've got that equ...
06: The Shift to Digital Payments: A Surge in Contactless Payment Adoption ft. Visa
Retail on the Go - December 08, 2020 17:39 - 26 minutes ★★★★★ - 2 ratingsPodcast ft. Bill Dobbins (SVP of New & Emerging Payment Acceptance at Visa) and Elyssa Steiner (USAT) The global pandemic of 2020 has had a significant impact on industries across the U.S. As businesses shift to adapt, COVID-19 has become the catalyst for growth in contactless payments. In th...
06: The Shift to Digital Payments: A Surge in Contactless Payment Adoption
Retail on the Go - December 08, 2020 17:39 - 26 minutes ★★★★★ - 2 ratingsPodcast ft. Bill Dobbins (SVP of New & Emerging Payment Acceptance at Visa) and Elyssa Steiner (USAT) The global pandemic of 2020 has had a significant impact on industries across the U.S. As businesses shift to adapt, COVID-19 has become the catalyst for growth in contactless payments. In th...
The Shift to Digital Payments: A Surge in Contactless Payment Adoption
Retail on the Go - December 08, 2020 17:39 - 26 minutes ★★★★★ - 2 ratingsPodcast ft. Bill Dobbins (SVP of New & Emerging Payment Acceptance at Visa) and Elyssa Steiner (USAT) The global pandemic of 2020 has had a significant impact on industries across the U.S. As businesses shift to adapt, COVID-19 has become the catalyst for growth in contactless payments. In th...
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