Latest Palachuk Podcast Episodes
Julian Caldwell: What CIOs Look For in an MSP
SMB Community Podcast - December 07, 2023 09:46 - 24 minutes ★★★★★ - 3 ratingsIn this week's edition of SMBCP, we sit down with the Chief Information Officer of TS Banking Group, Julian Caldwell. We discussed how to get into the door with executives--What are they looking for in MSPs? And hpw to become "Sticky" Long Term strategic partners with your customers? Listen ...
Karl at SMB IT Pro Con Australia!
SMB Community Podcast - November 30, 2023 09:21 - 35 minutes ★★★★★ - 3 ratingsHost Karl goes down under for the SMB IT Pro Con! In this episode, Karl captures bite-sized interviews with the best in the industry. Featuring (In Order): Dean Calvert of Calvert Technologies Elias Mansour of N-Able Matt Koenig of Nodeware Pablo Munoz of Ninja One Peter Ward of...
SMBCP's Smart Person: Chip Reaves
SMB Community Podcast - November 23, 2023 09:16 - 19 minutes ★★★★★ - 3 ratingsHappy Thanksgiving! In this turkey day edition of SMBCP, we have Chip Reaves in the studio! Chip’s expertise is in Microsoft software, teaching courses on a variety of apps and iterations from 2010 to the most current Microsoft 365. He has been interviewed on TV and other major media o...
Increasing Your Business's Value BEFORE Selling
SMB Community Podcast - November 16, 2023 09:49 - 32 minutes ★★★★★ - 3 ratingsFor this week's episode, we are joined by our co-host Amy Babinchak! --- 1.) The MSP Question of the Week What can you do NOW to increase the value of your business BEFORE you sell? Host James and Host Amy break it down. 1. Business Plan 2. Written Agreements both custom...
Your Clients Hires Your Employee -- Now What?
SMB Community Podcast - November 09, 2023 09:48 - 36 minutes ★★★★★ - 3 ratings1.) MSP Question of The Week What do you do when your customer hires one of your employees? Have you prepared with a non-solicitation in your agreement? Did they let you know in advance or hire behind your back? Do you contact them? All the questions answered with Host James!...
What's Next for Alex Farling?
SMB Community Podcast - November 02, 2023 08:52 - 18 minutes ★★★★★ - 3 ratingsIn this episode of the SMBC podcast, we have three special cohost! Host James sits with Alex Farling, Wes Spencer and Kyle Christensen of Empath. https://www.empathmsp.com/ Tune in as we discuss the next big moves for Empath. --- Our upcoming events: Kernan Master...
What Is Your Unique Selling Proposition?
SMB Community Podcast - October 26, 2023 08:50 - 30 minutes ★★★★★ - 3 ratings1.) The MSP Question of the Week What is your unique selling proposition? Or your "superpower"? --- 2.) Notes on the News Understanding Your Competitors – SWOT Analysis on your business. https://www.msptechnews.com/business-news/evaluating-business-rivals/ W...
MSP Packaging and Pricing
SMB Community Podcast - October 19, 2023 08:46 - 13 minutes ★★★★★ - 3 ratings1.) What's Up with You? One of our favorite topics on the show: What do you prefer--the large events or the smaller events? Let us know and send us message at [email protected]! Host James breaks down the pros and cons of both. --- 2.) MSP Question of th...
What Is Your Favorite Password Tool?
SMB Community Podcast - October 12, 2023 08:14 - 47 minutes ★★★★★ - 3 ratings1.) MSP Question of The Week What is your favorite password tool? --- 2.) Five Minutes with a Smart Person – Lori Hardke Host Karl discuss “PROFIT FIRST” with our guest Lori Hardtke. Check out Lori's next class: https://www.itspu.com/all-classes/classes/profit-first-for-msps/...
How To Compensate Fully Remote Workers
SMB Community Podcast - October 05, 2023 08:57 - 14 minutes ★★★★★ - 3 ratingsIn this episode of SMBCP, Host James quickfires some insight on today's hot topics: How to compensate fully remote workers, dealing with late payers, and the search for entry level technicians. 1.) The MSP Question of the Week Can you pay your remote employees less money compared to em...
Husband and Wife at the Same Company: Yes or No?
SMB Community Podcast - September 28, 2023 08:05 - 25 minutes ★★★★★ - 3 ratingsToday's special episode of SMBCP we have a special guest host, Donna Blum. 1.) The MSP Question of the Week Is it a good idea for couples to work together in the same company? --- 2.) Five Minutes with a Smart Person - Nick Wolf of EVO Security Nick is a senior sales execut...
When Should I Hire My First Sales Person?
SMB Community Podcast - September 21, 2023 08:33 - 36 minutes ★★★★★ - 3 ratings1.) MSP Question of the Week When should I hire my first sales person? --- 2.) Smart Person - Brianna Haun Brianna's passion is to provide a level of excellence in serving clients, leading a team, and impacting the community through a value driven lifestyle. Gaining a new perspective, ...
Burned by the “Big Guys” with Jason Miller of BitLyft
SMB Community Podcast - September 14, 2023 08:01 - 26 minutes ★★★★★ - 3 ratingsIn this special edition of the SMB Community Podcast, host James sits down for an in-depth discussion with Jason Miller Jason Miller - founder and CEO of BitLyft. Have you ever been lured in by a big-name vendor, only to discover their definition of services didn't quite match your expectation...
What is EOS?
SMB Community Podcast - September 07, 2023 08:32 - 51 minutes ★★★★★ - 3 ratings1.) MSP Question of the Week What the heck is EOS? We break down Entrepreneurial Operating System. Recommended reading: https://www.amazon.com/What-Heck-EOS-Employees-Companies/dp/1543699561#:~:text=Based%20on%20his%20years%20of,companies%2C%20helping%20them%20implement%20EOS --- ...
What's Best--Remote or In The Office?
SMB Community Podcast - August 31, 2023 08:06 - 49 minutes ★★★★★ - 3 ratings1.) MSP Question of The Week Do your workers come into the office, work remote or hybrid? --- 2.) Five minutes with a Smart Person Host Karl sits down with Kathryn Rose of ChannelWise. Kathryn Rose is an innovator, and the founding CEO of award-winning global expert marketplaces (getW...
Social Events with MSP Clients
SMB Community Podcast - August 24, 2023 08:38 - 22 minutes ★★★★★ - 3 ratingsSegment One: The MSP Question of the Week Do you attend social events with clients? --- Segment Two: Notes on the News ChatGPT is getting alarmingly less accurate! This is huge. https://www.popsci.com/technology/chatgpt-human-inaccurate/ --- Kernan mastermind September 28-2...
MSP Events
SMB Community Podcast - August 17, 2023 08:39 - 34 minutes ★★★★★ - 3 ratingsSegment One: The MSP Question of The Week How many shows should an MSP attend in a year? --- Segment Two: Minutes with A Smart Person - Jake Gregorich Host James sits down with Jake Gregorich of Lyra Technology Group and discuss sales and marketing philosophies. Jake oversees revenue...
Businesses Don't Fail
SMB Community Podcast - August 09, 2023 08:02 - 22 minutes ★★★★★ - 3 ratingsFor this edition of SMBCP, Host Karl sits down with two lovely guests in two seperate five minutes with a smart person. Five Minutes with a Smart Person - Double Feature! First up: Larry Mandelberg is a consultant, speaker and author with “more than 150 years of combined business experien...
The IT Magnificent Seven
SMB Community Podcast - August 03, 2023 08:23 - 39 minutes ★★★★★ - 3 ratingsSegment One: MSP Question of the Week/Notes on the News We combine our two segments-- With Twitter X's arrival (and departure, which social media should MSPs be using? We compile a list of our social media necassities for MSPs and how to take advantage of it. And...Is our industry domin...
Marketing for the MSP with Charlene Ignacio
SMB Community Podcast - July 27, 2023 08:02 - 37 minutes ★★★★★ - 3 ratingsToday Hosts James welcomes our guest co-host: Charlene Ignacio! Being from Hawaii, she makes friends everywhere she goes. What you see online is what you get in person. She serves as a multi-industry CEO, speaker, author, serial entrepreneur for, business results Coach and is also a 2nd Degre...
Generative AI's Impact
SMB Community Podcast - July 20, 2023 08:29 - 26 minutes ★★★★★ - 3 ratingsSegement One: MSP Question of the Week From Janet Schijns, a question and a survey: "Today I am thinking about how Generative AI will impact the channel partner cost to serve vendors in the future. For example: By using Generative AI to create your marketing materials, better select ideal cu...
Cage Fight
SMB Community Podcast - July 13, 2023 11:28 - 31 minutes ★★★★★ - 3 ratingsSegment One: The MSP Question of The Week I have clients that have three PCs but don’t need a whole lot, what should I do? Segment Two: Five Minutes with a Smart Person - Dr. Lance Reichenberger --- Host James sits down with his friend, Dr. Lance Reichenberger. When Lance was only 11 y...
"Technical" Person Necessary for Success?
SMB Community Podcast - July 05, 2023 08:30 - 35 minutes ★★★★★ - 3 ratingsWe catch up with Host Karl and Host Amy. Find out who's smoke free. Segment One: The MSP Question of the Week Do you have to be a “technical” person in order to run a successful IT consulting business? --- Segment Two: Five minutes with a Smart Person - Sarah Hansen Host James sits d...
Pax8 Marketplace
SMB Community Podcast - June 29, 2023 08:42 - 51 minutes ★★★★★ - 3 ratingsSegment One: Notes on the News We sit down with Amy B and James and discuss the PAX8 marketplace Microsoft $5 Subscription Based Business Assist, and Microsoft Most Recent Security Response. Microsoft Business Assist: https://support.microsoft.com/en-us/office/business-assist-for-microsoft...
When Do You Cut-off Your Deadbeat Client?
SMB Community Podcast - June 22, 2023 08:40 - 32 minutes ★★★★★ - 3 ratingsSegment One: What are you up to? Amy B, James, and Karl--3/4th of our wonderful hosts join is for today's episode. Amy B joins on the road as she drives north to...the boat. — Segment Two: Five Minutes with a Smart Person – Our Very Own James Kernan! James Kernan's first and last time ...
Do Laptops Need More Ports?
SMB Community Podcast - June 15, 2023 08:54 - 29 minutes ★★★★★ - 3 ratingsSegment One: What are you up to? Host Amy B and Karl discuss the latest in flower power. --- Segment Two: Five Minutes with a Smart Person - Allen Edwards Allen began his I.T. career in 1994 as an entry-level tech, climbing the ladder through positions such as network technologist and t...
What’s more important: People or Process?
SMB Community Podcast - June 08, 2023 08:58 - 29 minutes ★★★★★ - 3 ratingsSegment One: What are you up to? Karl just wrapped up the SMB Online Conference! Check it out here: https://smbonlineconference.com Three days of smart people & fun. James is revving up for his LIVE event in Denver this month June 29th-30th. Register here: http://bit.ly/kernanmast...
Australia and Certifications in IT
SMB Community Podcast - June 01, 2023 08:06 - 27 minutes ★★★★★ - 3 ratingsHost Amy and James take over the pod once again. Segment One: What are you up to? Amy and Karl finalize their sessions for the SMB IT Pro conference in Australia this October! There, they will discuss why retirement looks different for business owners and Amy will be doing a technical deep...
Mini Episode: Karl Goes to Channel Partners!
SMB Community Podcast - May 25, 2023 08:01 - 9 minutes ★★★★★ - 3 ratingsIn today's special episode, Host Karl heads out to Channel Partner's Las Vegas. We follow him on his adventures through the vendor hall. So what do these vendors have for sale and what socks do they have? Thank you to all vendors who participated in this episode! Listed below in order: ...
Social Media Marketing and Brand Awareness
SMB Community Podcast - May 18, 2023 08:42 - 32 minutes ★★★★★ - 3 ratingsWe catch up with hosts Amy B and James! Segment One: So what's up with you? Amy B is back from Channel Partners! Here takeaway: The expo hall is multi football fields long and every third booth was a bar. --- Segment Two: 5 Minutes with a Smart Person - Manny Palachuk Host Karl ca...
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