Latest Customersuccess Podcast Episodes

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The Go Farther Episode #9: Schedule Everything

Startup Selling: Talking Sales with Scott Sambucci - April 19, 2024 00:00 - 40 minutes ★★★★★ - 27 ratings
In this episode, Scott underscores the pivotal role of clarity, control, and confidence in attaining success, offering a structured approach to goal-setting. He emphasizes the importance of visualization, effective planning, and preparation, advocating for the mapping out of timeframes and condu...

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The Go Farther Episode #8: Plan, Prepare & Visualize

Startup Selling: Talking Sales with Scott Sambucci - April 12, 2024 00:00 - 50 minutes ★★★★★ - 27 ratings
In this episode, Scott underscores the crucial elements of clarity, control, and confidence in the pursuit of success, offering a structured approach to goal-setting. Emphasizing the significance of visualization and effective planning, he advocates for meticulous preparation through time mappin...

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Go Farther Episode #7: Gratitude

Startup Selling: Talking Sales with Scott Sambucci - April 05, 2024 00:00 - 32 minutes ★★★★★ - 27 ratings
In this episode, Scott delves into the transformative power of gratitude, emphasizing its profound impact on both personal and professional growth. He underscores the importance of recognizing abundance and opportunities, urging listeners to shift their mindset towards problem-solving and owners...

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Go Farther Episode #6: Confidence

Startup Selling: Talking Sales with Scott Sambucci - March 29, 2024 00:00 - 35 minutes ★★★★★ - 27 ratings
In this episode, Scott Sambucci delves deep into the transformative power of confidence, drawing from his rich tapestry of experiences, which include training for arduous 100-mile races and competing in Brazilian Jiu-Jitsu tournaments. Through captivating anecdotes and practical insights, Scott ...

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Go Farther Episode #5: Resilience: Be Resilient

Startup Selling: Talking Sales with Scott Sambucci - March 22, 2024 00:00 - 48 minutes ★★★★★ - 27 ratings
In this episode, Scott emphasizes the universal importance of resilience, offering three essential steps: commitment, control, and challenge. He shares a personal story of resilience during a demanding training run, illustrating the power of perseverance in overcoming obstacles. Customer needs r...

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Go Farther Episode #4: Obstacles: No matter what happens, run your perfect race

Startup Selling: Talking Sales with Scott Sambucci - March 15, 2024 00:00 - 46 minutes ★★★★★ - 27 ratings
In Episode 4 of the Go Farther series, Scott delves into the intricacies of overcoming obstacles, drawing inspiration from the hero's journey archetype. He underscores the importance of maintaining flexibility and relentless progress in the face of challenges, urging listeners to view obstacles ...

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Go Farther Episode #3: Focus on Now, now. Worry about Later, later.

Startup Selling: Talking Sales with Scott Sambucci - March 07, 2024 23:26 - 30 minutes ★★★★★ - 27 ratings
In this episode of the Go Farther podcast, Scott shares valuable insights into the art of staying focused on the present moment while effectively managing future concerns. He dives into practical planning strategies, emphasizing the importance of prioritization and time management for achieving ...

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Go Farther Episode #2: Go – One Crazy Idea

Startup Selling: Talking Sales with Scott Sambucci - March 01, 2024 01:00 - 27 minutes ★★★★★ - 27 ratings
Join Scott as he recounts his transformative experience with the Uberman triathlon, sparking the inception of GoFarther. In this episode, he highlights the importance of tackling difficult challenges and forging personal frontiers.   With fervor, Scott encourages listeners to pursue bold ide...

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The Go Farther Series #1: We’re back! Introducing the “Go Farther™” Series

Startup Selling: Talking Sales with Scott Sambucci - February 23, 2024 01:00 - 35 minutes ★★★★★ - 27 ratings
In this podcast episode Scott explores the dynamic interplay between personal growth, entrepreneurship, and breaking through limitations. After a period of introspection in 2023, Scott reemerged with a fresh perspective, attracting consulting clients and revamping the podcast format. Now, in 2...

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When an Online Community Pro Retires

Community Signal - January 22, 2024 10:30 - 56 minutes ★★★★★ - 17 ratings
Rebecca Newton is a legend of the online community profession. After 30 years, she has retired. But what does it mean when we retire from this work? Her career began AOL in 1994, building communities and managing a massive volunteer program. Among her numerous stops, Rebecca found a focus in c...

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Ep. 161: The False Positives of Product-Market Fit & Other Early Stage Startup Lessons: A Conversation with Christopher "Toph" Day, CEO of Elevate Ventures

Startup Selling: Talking Sales with Scott Sambucci - July 31, 2023 12:00 - 38 minutes ★★★★★ - 27 ratings
Scott and Christopher engage in conversations covering various subjects, including founder-led sales and common fundraising errors. Additionally, they delve into the details of the Rally Innovation Summit, highlighting its emphasis on fostering collaboration across different sectors. Christopher...

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Breaking: Online Community Consultant Discovers Brand New Concept (Again!)

Community Signal - July 24, 2023 09:30 - 39 minutes ★★★★★ - 17 ratings
Online community consultants aren’t unlike consultants for any other area of work. Some are ethical, smart, and talented, and some aren’t. Consultants also don’t often make great guests for the show because they view it as yet another lead generational funnel for them to shout generalities into....

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Strategic Gifting Strategies with Lindsay Musser Pacheco

Sell Them With Kindness - July 16, 2023 14:00 - 47 minutes ★★★★★ - 16 ratings
I am thrilled for you to get a chance to meet Lindsay Musser Pacheco, Client Appreciation Specialist and founder of Legacy Branding Gifts! Lindsay is an expert in deepening relationships using thoughtful, special, and memorable gifts. Deep and meaningful relationships are the cornerstone of an...

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Ep. 160: Referrals as a Process not an Event, plus ChatGPT Tips for Sales – A Conversation with Ryan Staley

Startup Selling: Talking Sales with Scott Sambucci - June 29, 2023 12:00 - 49 minutes ★★★★★ - 27 ratings
In this episode, Scott and Ryan discuss the importance of referrals in building an effective sales strategy, including the key components of a referral process and the importance of consistency. They also discuss using AI for sales, with Ryan sharing tips and tactics for implementation. Scott pr...

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Ep.159: Why You Don’t Need a VP of Sales. Yet. A Conversation with Amy Volas.

Startup Selling: Talking Sales with Scott Sambucci - June 09, 2023 12:00 - 55 minutes ★★★★★ - 27 ratings
Amy is an enterprise sales fanatic and startup junkie with over 20 years and $100M+ worth of deals closed. She's experienced how startups too often short-circuit their potential (and their salespeople’s) by missing the mark on one very important thing: recruiting. This is where Amy and ATP come ...

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Daily Dose: First Principles for Startup Founders – Relentless Forward Progress [Part 9]

Startup Selling: Talking Sales with Scott Sambucci - May 26, 2023 12:00 - 33 minutes ★★★★★ - 27 ratings
In this episode, Scott focuses on the principle:   “Relentless Forward Progress.”

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Daily Dose: First Principles for Startup Founders – Extreme Ownership [Part 8]

Startup Selling: Talking Sales with Scott Sambucci - May 20, 2023 12:00 - 18 minutes ★★★★★ - 27 ratings
In this episode, Scott focuses on the principle:   “Extreme Ownership.”

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Ep. 158: Inbound-Led Outbound with Eric Quanstrom, Chief Marketing Officer at CIENCE

Startup Selling: Talking Sales with Scott Sambucci - May 17, 2023 12:00 - 51 minutes ★★★★★ - 27 ratings
Meet Eric Quanstrom, the Chief Marketing Officer at CIENCE, where he leads all marketing efforts from creating brand awareness to cultivating passionate fans. With a wealth of experience in marketing, digital media, technology, and strategy, Eric brings a unique perspective to his role. Prior ...

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Daily Dose: First Principles for Startup Founders – Hire slowly, fire quickly [Part 7]

Startup Selling: Talking Sales with Scott Sambucci - May 16, 2023 13:03 - 34 minutes ★★★★★ - 27 ratings
In this episode, Scott focuses on the principle:   “Hire slowly, fire quickly.”

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Ep. 157: Product-Led Growth vs Sales-Led Growth: Your User's Success is your Success – A Conversation with Wes Bush

Startup Selling: Talking Sales with Scott Sambucci - May 10, 2023 12:00 - 48 minutes ★★★★★ - 27 ratings
Wes Bush is a challenger. He’s challenged himself by running marathons, skydiving, and building a remote business. He’s challenged an entire industry to find a better way to approach SaaS growth. Wes is allergic to the status quo. As founder and president of the ProductLed, Wes spends his days...

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Ep. 156: Selling to Personalities, NOT Personas with Collin Mitchell, Chief Evangelist at Humantic AI

Startup Selling: Talking Sales with Scott Sambucci - May 05, 2023 12:00 - 45 minutes ★★★★★ - 27 ratings
Collin Mitchell - 4x founder and the Chief Evangelist at Humantic AI Meet Collin Mitchell, a 4x founder passionate about Sales, Entrepreneurship, and Podcasting. Collin is the Chief Evangelist at Humantic AI where they are helping sellers personalize the entire sales process to build more rapp...

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Kinks vs. Crimes and Gender-Inclusive Content Moderation at Grindr

Community Signal - May 01, 2023 09:30 - 27 minutes ★★★★★ - 17 ratings
Bodies aren’t moderated equally on the internet. Content moderation efforts, especially those at large, mainstream platforms, can suffer from policy-based bias that results in moderation centering a cisgender gaze. This reinforcing of heteronormativity can leave some of your most vulnerable comm...

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Daily Dose: First Principles for Startup Founders – Narrow your niche [Part 6]

Startup Selling: Talking Sales with Scott Sambucci - April 18, 2023 00:01 - 20 minutes ★★★★★ - 27 ratings
This is Part 6 of our series – First Principles for Startup Founders   In this episode, Scott shares why EVERY startup must find a niche within their TAM as a starting point for sales, growth, and achieving Product-Market Fit down the road.   The reason this is such a critical part of yo...

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Daily Dose: First Principles for Startup Founders – Product-Problem fit before Product-Market Fit [Part 5]

Startup Selling: Talking Sales with Scott Sambucci - April 14, 2023 12:00 - 18 minutes ★★★★★ - 27 ratings
This is Part 5 of our series – First Principles for Startup Founders    In this episode, Scott shares why startup founders MUST establish Product-Problem Fit BEFORE they establish a Product-Market Fit product.   Most founders I talk with started their company because they saw a big probl...

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Daily Dose: First Principles for Startup Founders – Implementing = Learning [Part 4]

Startup Selling: Talking Sales with Scott Sambucci - April 12, 2023 12:00 - 26 minutes ★★★★★ - 27 ratings
This is Part 4 of our series – First Principles for Startup Founders   In this episode, Scott talks about why ACTION is essential to learning when it comes to your startup’s sales and GTM process.   Ideas are great, implementation is better. Because that’s the ONLY way you know if your i...

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Ep. 155: Building Your Startup’s Minimal Viable Business Motion & Saying No to Disney – A Conversation with Bocar Dia, Managing Director at Forum Ventures

Startup Selling: Talking Sales with Scott Sambucci - April 05, 2023 22:49 - 46 minutes ★★★★★ - 27 ratings
Bocar is a thought leader within the GTM landscape, being a Sales Coach at the Harvard Business School, revenue.fyi, and scalingto100.com. He was an early employee at Hootsuite, starting as a sales rep, pre-revenue, leading multiple GTM teams throughout its growth to $150M+ ARR, 1500+ employees ...

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Ep. 154 You Don't Have a Closing Problem – A Conversation with Jeff Bajorek

Startup Selling: Talking Sales with Scott Sambucci - March 29, 2023 12:00 - 56 minutes ★★★★★ - 27 ratings
Jeff Bajorek works with B2B sales teams to maximize performance by reframing their approach, their selling skills, and their mindset around their purpose. He helps them rethink the way they sell by reminding them of what needs to be done, showing them how to do it, and then making them believe t...

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Safeguarding a Diabetes Charity Community and Knowing if You’ve Done the Right Thing

Community Signal - March 27, 2023 09:30 - 30 minutes ★★★★★ - 17 ratings
Safeguarding is a term used in Ireland and the United Kingdom that covers efforts to protect the health, wellbeing, and human rights of people, especially children and those who are otherwise vulnerable. At Diabetes UK, four people alternate by week as the safeguarding lead, helping to protect...

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Daily Dose: First Principles for Startup Founders – No One Cares About Your Product [Part 3]

Startup Selling: Talking Sales with Scott Sambucci - March 13, 2023 13:00 - 14 minutes ★★★★★ - 27 ratings
This is Part 3 our series – First Principles for Startup Founders   In this episode, Scott focuses on the principle:   “No one cares about your product.”   In this episode, Scott talks about a very basic principle that might be one of the most obvious once you hear it, but is often m...

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Daily Dose: First Principles for Startup Founders – Sales is an Everyday Activity [Part 2]

Startup Selling: Talking Sales with Scott Sambucci - March 10, 2023 13:00 - 20 minutes ★★★★★ - 27 ratings
Daily Dose: First Principles for Startup Founders – Sales is an Everyday Activity [Part 2]   This is Part 2 our series – First Principles for Startup Founders   In this episode, Scott focuses on the principle:   “Sales is an everyday activity.”   Booking booth space at a few indu...

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