Latest Customer relationships Podcast Episodes

In Pursuit of Growth — Building Connections To Simplify Success artwork

E9: Julie Hansen - Sell Remotely With Confidence

In Pursuit of Growth — Building Connections To Simplify Success - December 02, 2021 20:00 - 38 minutes ★★★★★ - 5 ratings
Alice Heiman talks with author and presentation expert, Julie Hansen, about how to be effective when it comes to remote selling.  Julie has written a book and created a master class that teaches sales reps what to do behind a camera to truly connect with both prospects and customers—and to close...

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E8: Sheevaun Thatcher - Going Beyond Sales Enablement

In Pursuit of Growth — Building Connections To Simplify Success - November 03, 2021 14:00 - 28 minutes ★★★★★ - 5 ratings
Alice leads an insightful conversation with Sheevaun Thatcher, VP Digital Learning + Enablement, at RingCentral. Sheevaun has transformed both learning and enablement across the business. She believes we need to go "beyond sales enablement" and ensure that everyone in the organization is on the ...

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E7: Jeremy Schultz + David Kriss - Is Sales Enablement Dead?

In Pursuit of Growth — Building Connections To Simplify Success - October 12, 2021 20:00 - 38 minutes ★★★★★ - 5 ratings
Is sales enablement dead? It's a real question. Veteran sales enablement leaders Jeremy Schultz and David Kriss dive into where sales enablement has been, and what the future holds in store. Businesses still seek to solve the same challenges they've faced for years: content usage + sales efficie...

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E6: Amanda Healy Collins - Stay Flexible + Think Outside The Box

In Pursuit of Growth — Building Connections To Simplify Success - September 08, 2021 16:00 - 35 minutes ★★★★★ - 5 ratings
Alice chats with Amanda Healy Collins, VP of Sales at Box, about 'flex' and meeting customers where they are. Recent changes in day-to-day business (and in the buying journey) have made sales teams rethink how they reach out—so Amanda and Alice dive into new (and some old...hint: picking up the ...

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E5: Tim Riesterer - How To Inspire Your Buyers

In Pursuit of Growth — Building Connections To Simplify Success - July 16, 2021 22:00 - 31 minutes ★★★★★ - 5 ratings
Understanding the psychology of buyers can help sellers transform their approach from showcasing products and features to selling change. And change is hard. In this episode, Tim Riesterer—Chief Strategy Officer at Corporate Visions—explain why success hinges on making change easier, and how sal...

In Pursuit of Growth — Building Connections To Simplify Success artwork

E5: Tim Riesterer - How To Inspire Your Buyers

In Pursuit of Growth — Building Connections To Simplify Success - July 16, 2021 22:00 - 31 minutes ★★★★★ - 5 ratings
Understanding the psychology of buyers can help sellers transform their approach from showcasing products and features to selling change. And change is hard. In this episode, Tim Riesterer—Chief Strategy Officer at Corporate Visions—explain why success hinges on making change easier, and how sal...

In Pursuit of Growth — Building Connections To Simplify Success artwork

E4: David Fortino - Create Compelling Conversations with Content

In Pursuit of Growth — Building Connections To Simplify Success - June 23, 2021 11:00 - 46 minutes ★★★★★ - 5 ratings
It's time for marketing content to adopt a singular purpose: to enable sales. In this episode, Alice talks with David Fortino—Chief Strategy Officer at NetLine Corporation—about elevating your company's position in the market by focusing on content that specifically enables sales teams to drive ...

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E3: Tyler Lessard - Making Connections That Matter With Video

In Pursuit of Growth — Building Connections To Simplify Success - May 25, 2021 14:00 - 32 minutes ★★★★★ - 5 ratings
Marketers and sales leaders have been told for years to focus on video to reach and convert customers. But there's an art to connecting in authentic and meaningful ways. In his interview with Alice, Tyler Lessard—VP Marketing and Chief Video Strategist at Vidyard—unlocks his secrets-to-success, ...

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E2: Roderick Jefferson - How To Solve Your Customer's Pain Points

In Pursuit of Growth — Building Connections To Simplify Success - April 30, 2021 12:00 - 33 minutes ★★★★★ - 5 ratings
Alice speaks to sales enablement practitioner, and author, Roderick Jefferson about something we all want to be better at: understanding our customers' pain points to provide the solutions they actually need. It's time  for sales teams to focus on providing the experience clients can only get by...

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E1: Jay Baer + Ardath Albee - 3 Ideas Revenue Leaders Can Use Today

In Pursuit of Growth — Building Connections To Simplify Success - March 26, 2021 21:00 - 33 minutes ★★★★★ - 5 ratings
What do sales enablement, customer engagement, tequila and rabbit holes have to do with your success? Join podcast host Alice Heiman, and her guests Jay Baer and Ardath Albee, as they launch the In Pursuit of Growth monthly podcast—sponsored by Modus. These business growth experts will be discus...

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Labels: Heap CRM's Answer to Transaction Specific Organization

Heap CRM Video Tutorials (Apple TV) - June 08, 2012 01:15 - 5 minutes - Video ★★★★★ - 1 rating
This covers the new labels feature in Heap CRM. This has implications for search, reports, Google Apps Scripts, and HeapCL.

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Labels: Heap CRM's Answer to Transaction Specific Organization

Heap CRM Video Tutorials (iPhone) - June 08, 2012 01:15 - 5 minutes - Video ★★★★★ - 2 ratings
This covers the new labels feature in Heap CRM. This has implications for search, reports, Google Apps Scripts, and HeapCL.

Heap CRM Video Tutorials artwork

Labels: Heap CRM's Answer to Transaction Specific Organization

Heap CRM Video Tutorials - June 08, 2012 01:15 - 5 minutes - Video
This covers the new labels feature in Heap CRM. This has implications for search, reports, Google Apps Scripts, and HeapCL.

Heap CRM Video Tutorials (iPod) artwork

Labels: Heap CRM's Answer to Transaction Specific Organization

Heap CRM Video Tutorials (iPod) - June 08, 2012 01:15 - 5 minutes - Video ★★★★★ - 1 rating
This covers the new labels feature in Heap CRM. This has implications for search, reports, Google Apps Scripts, and HeapCL.

Heap CRM Video Tutorials (iPod) artwork

Heap CRM and QuickSilver or LaunchBar

Heap CRM Video Tutorials (iPod) - March 15, 2011 01:15 - 3 minutes - Video ★★★★★ - 1 rating
Do you use both QuickSilver and Heap CRM? How about LaunchBar and Heap CRM? If so, this video shows you how to install the action script and takes you on a tour of a some of the available commands.

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Heap CRM and QuickSilver or LaunchBar

Heap CRM Video Tutorials (Apple TV) - March 15, 2011 01:15 - 3 minutes - Video ★★★★★ - 1 rating
Do you use both QuickSilver and Heap CRM? How about LaunchBar and Heap CRM? If so, this video shows you how to install the action script and takes you on a tour of a some of the available commands.

Heap CRM Video Tutorials (iPhone) artwork

Heap CRM and QuickSilver or LaunchBar

Heap CRM Video Tutorials (iPhone) - March 15, 2011 01:15 - 3 minutes - Video ★★★★★ - 2 ratings
Do you use both QuickSilver and Heap CRM? How about LaunchBar and Heap CRM? If so, this video shows you how to install the action script and takes you on a tour of a some of the available commands.

Heap CRM Video Tutorials artwork

Heap CRM and QuickSilver or LaunchBar

Heap CRM Video Tutorials - March 15, 2011 01:15 - 3 minutes - Video
Do you use both QuickSilver and Heap CRM? How about LaunchBar and Heap CRM? If so, this video shows you how to install the action script and takes you on a tour of a some of the available commands.

Heap CRM Video Tutorials artwork

Install HeapCL (Heap CRM's Command Line Interface)

Heap CRM Video Tutorials - March 14, 2011 20:26 - 4 minutes - Video
This video instructs you on how to install HeapCL, Heap CRM's command line interface, on Mac and Windows.

Heap CRM Video Tutorials (iPhone) artwork

Install HeapCL (Heap CRM's Command Line Interface)

Heap CRM Video Tutorials (iPhone) - March 14, 2011 20:26 - 4 minutes - Video ★★★★★ - 2 ratings
This video instructs you on how to install HeapCL, Heap CRM's command line interface, on Mac and Windows.

Heap CRM Video Tutorials (Apple TV) artwork

Install HeapCL (Heap CRM's Command Line Interface)

Heap CRM Video Tutorials (Apple TV) - March 14, 2011 20:26 - 4 minutes - Video ★★★★★ - 1 rating
This video instructs you on how to install HeapCL, Heap CRM's command line interface, on Mac and Windows.

Heap CRM Video Tutorials (iPod) artwork

Install HeapCL (Heap CRM's Command Line Interface)

Heap CRM Video Tutorials (iPod) - March 14, 2011 20:26 - 4 minutes - Video ★★★★★ - 1 rating
This video instructs you on how to install HeapCL, Heap CRM's command line interface, on Mac and Windows.

Heap CRM Video Tutorials (iPhone) artwork

Heap CRM's Offline Mobile Interface

Heap CRM Video Tutorials (iPhone) - August 15, 2010 16:54 - 56 seconds - Video ★★★★★ - 2 ratings
Heap CRM's offline mobile interface works on just about any smart phone including: iPhone, Android, BlackBerry, Palm Pre and Maemo. The interface also resizes for tablets.

Heap CRM Video Tutorials (iPod) artwork

Heap CRM's Offline Mobile Interface

Heap CRM Video Tutorials (iPod) - August 15, 2010 16:54 - 56 seconds - Video ★★★★★ - 1 rating
Heap CRM's offline mobile interface works on just about any smart phone including: iPhone, Android, BlackBerry, Palm Pre and Maemo. The interface also resizes for tablets.

Heap CRM Video Tutorials artwork

Heap CRM's Offline Mobile Interface

Heap CRM Video Tutorials - August 15, 2010 16:54 - 56 seconds - Video
Heap CRM's offline mobile interface works on just about any smart phone including: iPhone, Android, BlackBerry, Palm Pre and Maemo. The interface also resizes for tablets.

Heap CRM Video Tutorials (Apple TV) artwork

Heap CRM's Offline Mobile Interface

Heap CRM Video Tutorials (Apple TV) - August 15, 2010 16:54 - 56 seconds - Video ★★★★★ - 1 rating
Heap CRM's offline mobile interface works on just about any smart phone including: iPhone, Android, BlackBerry, Palm Pre and Maemo. The interface also resizes for tablets.

Heap CRM Video Tutorials (iPhone) artwork

Introduction to Heap

Heap CRM Video Tutorials (iPhone) - January 10, 2010 16:00 - 7 minutes - Video ★★★★★ - 2 ratings
Get to know Heap CRM, the online customer relationship tool designed for small business. In this video we cover the basics of Heap including: * The Dashboard * Messages * Events * People (Contacts) * Prospects (Leads, Opportunities, Customers and Archives) * Automation (Event Templates, E-Mail ...

Heap CRM Video Tutorials (iPod) artwork

Introduction to Heap

Heap CRM Video Tutorials (iPod) - January 10, 2010 16:00 - 7 minutes - Video ★★★★★ - 1 rating
Get to know Heap CRM, the online customer relationship tool designed for small business. In this video we cover the basics of Heap including: * The Dashboard * Messages * Events * People (Contacts) * Prospects (Leads, Opportunities, Customers and Archives) * Automation (Event Templates, E-Mail ...

Heap CRM Video Tutorials (Apple TV) artwork

Introduction to Heap

Heap CRM Video Tutorials (Apple TV) - January 10, 2010 16:00 - 7 minutes - Video ★★★★★ - 1 rating
Get to know Heap CRM, the online customer relationship tool designed for small business. In this video we cover the basics of Heap including: * The Dashboard * Messages * Events * People (Contacts) * Prospects (Leads, Opportunities, Customers and Archives) * Automation (Event Templates, E-Mail ...

Heap CRM Video Tutorials artwork

Introduction to Heap

Heap CRM Video Tutorials - January 10, 2010 16:00 - 7 minutes - Video
Get to know Heap CRM, the online customer relationship tool designed for small business. In this video we cover the basics of Heap including: * The Dashboard * Messages * Events * People (Contacts) * Prospects (Leads, Opportunities, Customers and Archives) * Automation (Event Templates, E-Mail ...

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