Latest Bigcommerce Podcast Episodes

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Card Skimming Jumps 77% in 2023

To Catch a Fraudster - October 16, 2023 02:45 - 24 minutes
Rodrigo Figueroa, COO at Chargeback Gurus, talks about why card skimming fraud is up over 75% in 2023.

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Is Your Brand About to Get Hijacked?

To Catch a Fraudster - September 27, 2023 02:14 - 30 minutes
Beatriz Thomaz, Product Marketing at Clearsale, discusses how to protect your brand against impersonation by fraudsters.

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The science of behavioral analytics: Will the consumer revolt?

To Catch a Fraudster - May 31, 2023 11:22 - 26 minutes
Bill Bruno, CEO of Celebrus, discusses new innovations in behavioral analytics, discusses if we've hit the point where consumers will start to push back against ever more data points, and shares stories of how fraudsters not only target your consumer goods, but your entire home. 

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How to Stop Return Policy Abuse Fraud (Pt. 2)

To Catch a Fraudster - February 23, 2023 02:58 - 19 minutes
Part two of a discussion with Eyal Elazar, Head of Product Marketing at Riskified, about the creative ways fraudsters commit return policy fraud, and how to confidently construct effective return policies.

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How to Stop Return Policy Abuse Fraud

To Catch a Fraudster - January 11, 2023 03:00 - 28 minutes
Eyal Elazar, Head of Product Marketing at Riskified, discusses the creative ways fraudsters commit return policy fraud, and how to confidently construct effective return policies.

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Know Your Customer. Or else.

To Catch a Fraudster - December 21, 2022 03:21 - 26 minutes
Rob Daline, co-founder and CEO at ArkOwl, discusses how to properly enrich order data, gives advice for getting the most out of KYC data, and shares war stories from his own time as a fraud analyst. 

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What You Should Do to Protect Yourself as an Ecommerce Brand Selling in the Current - Paul Rafaelson

Pitstop with Sarah Levinger - November 25, 2022 08:00 - 16 minutes ★★★★★ - 14 ratings
Pitstop is presented by Triple Whale. Check out their new product, Fin Hub. Want more? Sarah shares how buyer based Psychology- Based Creative is changing the DTC space. In this episode your host Sarah Levinger and Paul Rafaelson break down key DTC trends from the perspective of a creative str...

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What the ecommerce brands need to know about taxes - Paul Rafaelson

Pitstop with Sarah Levinger - November 23, 2022 05:00 - 15 minutes ★★★★★ - 14 ratings
Pitstop is presented by Triple Whale. Check out their new product, Fin Hub. Want more? Sarah shares how buyer based Psychology- Based Creative is changing the DTC space. In this episode your host Sarah Levinger and Paul Rafaelson break down key DTC trends from the perspective of a creative str...

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How much customer friction do you need? Two-factor authentication, stopping bot traffic, & the day time stood still

To Catch a Fraudster - November 21, 2022 12:21 - 52 minutes
Dan Woods, ex-CIA and FBI and current Head of Global Intelligence at F5, shares his stories of IT security, cyber terrorism, makes his triumphant return to the program. He discusses customer friction, two-factor authentication, and shares an incredible story about the time a 30 second c...

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How Big Brands are Changing the Way Ecom Brands Get Taxed - Paul Rafaelson

Pitstop with Sarah Levinger - November 21, 2022 05:00 - 16 minutes ★★★★★ - 14 ratings
Pitstop is presented by Triple Whale. Check out their new product, Fin Hub. Want more? Sarah shares how buyer based Psychology- Based Creative is changing the DTC space. In this episode your host Sarah Levinger breaks down key DTC trends from the perspective of a creative strategist. Pitstop ...

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The DTC Industry is Shaking Up Healthcare…Here’s How.

Pitstop with Sarah Levinger - November 18, 2022 08:30 - 12 minutes ★★★★★ - 14 ratings
Pitstop is presented by Triple Whale. Check out their new product, Fin Hub. Want more? Sarah shares how buyer based Psychology- Based Creative is changing the DTC space. In this episode your host Sarah Levinger and Caleb Polley break down key DTC trends from the perspective of a creative strat...

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The Hospital is Moving Home: There’s Big Opportunity in Healthcare

Pitstop with Sarah Levinger - November 16, 2022 08:00 - 14 minutes ★★★★★ - 14 ratings
Pitstop is presented by Triple Whale. Check out their new product, Fin Hub. Want more? Sarah shares how buyer based Psychology- Based Creative is changing the DTC space. In this episode your host Sarah Levinger and Caleb Polley break down key DTC trends from the perspective of a creative strat...

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This 15 Year Old Sold a Slobbery Tennis Ball on EBay for $750.

Pitstop with Sarah Levinger - November 14, 2022 07:30 - 13 minutes ★★★★★ - 14 ratings
Pitstop is presented by Triple Whale. Check out their new product, Fin Hub. Want more? Sarah shares how buyer based Psychology- Based Creative is changing the DTC space. In this episode your host Sarah Levinger along with Caleb Polley break down key DTC trends from the perspective of a creativ...

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Why You Should Never Have Popups on Your Site

Pitstop with Sarah Levinger - November 11, 2022 08:30 - 15 minutes ★★★★★ - 14 ratings
Pitstop is presented by Triple Whale. Check out their new product, Fin Hub. Want more? Sarah shares how buyer based Psychology- Based Creative is changing the DTC space. Sarah Levinger breaks down ad trends with Katherine McKee. Pitstop is hosted by Sarah Levinger. Find her on Twitter, or get...

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Is Media Buying Dead? - Katherine McKee

Pitstop with Sarah Levinger - November 09, 2022 13:30 - 13 minutes ★★★★★ - 14 ratings
Pitstop is presented by Triple Whale. Check out their new product, Fin Hub. Want more? Sarah shares how buyer based Psychology- Based Creative is changing the DTC space. Sarah Levinger breaks down ad trends with Katherine McKee. Pitstop is hosted by Sarah Levinger. Find her on Twitter, or get...

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98% of Your Traffic Should Come from ONLY This Source… - Katherine McKee

Pitstop with Sarah Levinger - November 07, 2022 08:00 - 17 minutes ★★★★★ - 14 ratings
Pitstop is presented by Triple Whale. Check out their new product, Fin Hub. Want more? Sarah shares how buyer based Psychology- Based Creative is changing the DTC space. Sarah Levinger breaks down ad trends with Katherine McKee. Pitstop is hosted by Sarah Levinger. Find her on Twitter, or get...

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Don't delay if you want your customers to convert.

Pitstop with Sarah Levinger - November 04, 2022 10:00 - 15 minutes ★★★★★ - 14 ratings
Pitstop is presented by Triple Whale. Check out their new product, Fin Hub. Want more? Sarah shares how buyer based Psychology- Based Creative is changing the DTC space. Sarah Levinger and Nicole Crowell break down the landing page from The Farmers Dog. Pitstop is hosted by Sarah Levinger. Fi...

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The unlikely reason for choosing creative.

Pitstop with Sarah Levinger - November 02, 2022 08:45 - 16 minutes ★★★★★ - 14 ratings
Pitstop is presented by Triple Whale. Check out their new product, Fin Hub. Want more? Sarah shares how buyer based Psychology- Based Creative is changing the DTC space. Sarah Levinger breaks down static image ads and the creative choices in simple but high converting ads. Pitstop is hosted ...

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Breaking down ads with a seasoned media buyer

Pitstop with Sarah Levinger - October 31, 2022 07:45 - 16 minutes ★★★★★ - 14 ratings
Pitstop is presented by Triple Whale. Check out their new product, Fin Hub. Want more? Sarah shares how buyer based Psychology- Based Creative is changing the DTC space. In this episode your host Sarah Levinger breaks down key DTC trends from the perspective of a creative strategist along with...

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Conversion Rate Optimization is About Knowing Your Customers - Carl Weische

Pitstop with Sarah Levinger - October 28, 2022 12:00 - 11 minutes ★★★★★ - 14 ratings
Pitstop is presented by Triple Whale. Check out their new product, Fin Hub. Want more? Sarah shares how buyer based Psychology- Based Creative is changing the DTC space. What can this example teach us about conversion rate optimization? You can’t hack your way to conversion rate optimization....

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How to Generate a 17.5% Increase in Revenue…in Just 1 Step

Pitstop with Sarah Levinger - October 26, 2022 12:30 - 13 minutes ★★★★★ - 14 ratings
Pitstop is presented by Triple Whale. Check out their new product, Fin Hub. Want more? Sarah shares how buyer based Psychology- Based Creative is changing the DTC space. What’s the biggest lift you’ve seen from a small CRO change? This example shows how small changes that activate dopamine can...

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The Key to an 8.21% CVR Landing Page Increase Isn’t What You Think Carl Weische

Pitstop with Sarah Levinger - October 25, 2022 13:15 - 15 minutes ★★★★★ - 14 ratings
Pitstop is presented by Triple Whale. Check out their new product, Fin Hub. Want more? Sarah shares how buyer based Psychology- Based Creative is changing the DTC space. Sarah and Carl break down this tweet, and the keys to increasing your conversion rates 8.21% and it all starts with increasi...

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How to Create a Psychographic Target Market Profile for Your Brand

Pitstop with Sarah Levinger - October 19, 2022 09:15 - 9 minutes ★★★★★ - 14 ratings
Pitstop is presented by Triple Whale. Check out their new product, Fin Hub. Want more? Sarah shares how buyer based Psychology- Based Creative is changing the DTC space. This was originally posted to YouTube, do you like the audio only version? Let me know! I'm going to show you the exact pro...

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How can you scale Amazon in a way that makes your accountant happy? Abir Syed DTC CPA

Pitstop with Sarah Levinger - October 14, 2022 08:30 - 11 minutes ★★★★★ - 14 ratings
Pitstop is presented by Triple Whale. Check out their new product, Fin Hub. Want more? Sarah shares how buyer based Psychology- Based Creative is changing the DTC space. Abir Syed is a DTC CPA who was VP Finance at a startup where he and his team raised over $50M. They ended up acquiring an ec...

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What are the financial pros and cons to selling on Amazon? Abir Syed DTC CPA

Pitstop with Sarah Levinger - October 12, 2022 09:45 - 12 minutes ★★★★★ - 14 ratings
Pitstop is presented by Triple Whale. Check out their new product, Fin Hub. Want more? Sarah shares how buyer based Psychology- Based Creative is changing the DTC space. Abir Syed is a DTC CPA who was VP Finance at a startup where he and his team raised over $50M. They ended up acquiring an ec...

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Reviewing the DTC Financial Model with Abir Syed - DTC CPA

Pitstop with Sarah Levinger - October 11, 2022 09:30 - 14 minutes ★★★★★ - 14 ratings
Pitstop is presented by Triple Whale. Check out their new product, Fin Hub. Want more? Sarah shares how buyer based Psychology- Based Creative is changing the DTC space. Abir Syed is a DTC CPA who was VP Finance at a startup where he and his team raised over $50M. They ended up acquiring an ec...

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What is the new Fin Hub from Triple Whale?

Pitstop with Sarah Levinger - October 07, 2022 08:45 - 11 minutes ★★★★★ - 14 ratings
Pitstop is presented by Triple Whale. Check out their new product, Fin Hub. Want more? Sarah shares how buyer based Psychology- Based Creative is changing the DTC space. Head of brand at Triple Whale, Alexa Kilroy is a long time ecom pro, currently building the personality and brand of one of ...

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That time Chinese hackers tried (and failed) to distort the results of a UK public consultation

To Catch a Fraudster - October 06, 2022 08:01 - 30 minutes
Matthew Salisbury, CEO of Honey Badger HQ, explains how visual authentication stopped the Chinese Communist Party from distorting the results of a UK public consultation.

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How do you build (and define) a brand marketing strategy? Alexa Kilroy

Pitstop with Sarah Levinger - October 05, 2022 08:45 - 14 minutes ★★★★★ - 14 ratings
Pitstop is presented by Triple Whale. Check out their new product, Fin Hub. Want more? Sarah shares how buyer based Psychology- Based Creative is changing the DTC space. Head of brand at Triple Whale, Alexa Kilroy is a long time ecom pro, currently building the personality and brand of one of ...

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From Teacher to DTC Marketer - Alexa Kilroy

Pitstop with Sarah Levinger - October 03, 2022 08:00 - 11 minutes ★★★★★ - 14 ratings
Pitstop is presented by Triple Whale. Check out their new product, Fin Hub. Want more? Sarah shares how buyer based Psychology- Based Creative is changing the DTC space. Head of brand at Triple Whale, Alexa Kilroy is a long time ecom pro, currently building the personality and brand of one of ...

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