Latest Adjuster Podcast Episodes

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Why Choose a Career in Claim

ADJUSTED - July 08, 2024 07:00 - 38 minutes ★★★★★ - 37 ratings
In this episode, ADJUSTED welcomes Cory Clemmons, Karyl Bierwagen, Derek Thompson, and Rosemary Ward-Steele with Berkley Industrial Comp. This group discusses how they ended up working in claims and their views on what it is like to work in the industry. Season 7 is brought to you by Berkley I...

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Structured Settlements with Brad Cantwell

ADJUSTED - June 24, 2024 07:00 - 44 minutes ★★★★★ - 37 ratings
In this rebroadcast episode, ADJUSTED welcomes Brad Cantwell, CEO of Arcadia Settlements Group. Brad explains structured settlements and share his thoughts on how they can be used for better claim outcomes.  Season 7 is brought to you by Berkley Industrial Comp. This episode is hosted by Greg ...

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How to Evaluate Your Pharmacy Benefit Manager with Ron Mazariegos

ADJUSTED - June 10, 2024 08:00 - 50 minutes ★★★★★ - 37 ratings
In this episode, ADJUSTED welcomes Ron Mazariegos Vice President of Public Entity and Non-Profit Claims at the Ambridge Group. Ron discusses what a Pharmacy Benefit Manager is and some things to look at when evaluating a Pharmacy Benefit Manager.  Season 7 is brought to you by Berkley Industri...

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Remote Physical Therapy with Raja Sundaram

ADJUSTED - May 30, 2024 11:00 - 43 minutes ★★★★★ - 37 ratings
In this Rebroadcast episode, ADJUSTED welcomes Raja Sundaram, CEO of Plethy. Raja shares how remote physical therapy and Plethy Recoup are augmenting and supporting traditional physical therapy. Season 7 is brought to you by Berkley Industrial Comp. This episode is hosted by Greg Hamlin and gue...

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Telemedicine With Randy Baker

ADJUSTED - May 27, 2024 07:00 - 49 minutes ★★★★★ - 37 ratings
In this rebroadcast episode, ADJUSTED welcomes Randy Backer, CEO of MedCall Advisors. Randy discussed telemedicine and the rise of these programs in the workers' compensation space. Season 7 is brought to you by Berkley Industrial Comp. This episode is hosted by Greg Hamlin and co-host  Claire...

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Claims Technology, AI, Analytics, and What's Next with James Benham

ADJUSTED - May 13, 2024 07:00 - 56 minutes ★★★★★ - 37 ratings
In this episode, ADJUSTED welcomes James Benham, co-founder and CEO of JBKnowledge and co-founder of Terra. James discusses some of the current technology innovations in the insurance industry, what AI can and can't do, and some common misconceptions about technology development and implementati...

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Understanding the Psycho-Social Elements of Pain with Alex Korb

ADJUSTED - April 15, 2024 08:00 - 49 minutes ★★★★★ - 37 ratings
In this episode, ADJUSTED welcomes Alex Korb, Ph.D. Author of  The Upward Spiral: Using Neuroscience to Reverse the Course of Depression, One Small Change at a Time. Alex Discusses some of the science behind why people spiral after an injury and some ways to change the direction of that spiral. ...

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Understanding the Pyscho-Social Elements of Pain with Alex Korb

ADJUSTED - April 15, 2024 08:00 - 49 minutes ★★★★★ - 37 ratings
In this episode, ADJUSTED welcomes Alex Korb, Ph.D. Author of  The Upward Spiral: Using Neuroscience to Reverse the Course of Depression, One Small Change at a Time. Alex Discusses some of the science behind why people spiral after an injury and some ways to change the direction of that spiral. ...

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Bill Negotiation with Wendy Goddard

ADJUSTED - April 01, 2024 08:00 - 38 minutes ★★★★★ - 37 ratings
In this Rebroadcast episode, ADJUSTED welcomes Wendy Goddard, National Sales Manager for Carisk Partners. Wendy discussed how bills are determined, what a fee schedule is, challenges to bill negotiation, and more. Season 7 is brought to you by Berkley Industrial Comp. This episode is hosted by...

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Empathy for Adjusters with Ken Paradis

ADJUSTED - March 18, 2024 08:00 - 44 minutes ★★★★★ - 37 ratings
In this episode, ADJUSTED welcomes Ken Paradis, CEO of Chronovo, to discuss how to have empathy for adjusters. Ken discusses ways that we can better work with adjusters to make the claims process easier for everyone involved.  Season 7 is brought to you by Berkley Industrial Comp. This episode ...

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Causation with Dr. Michael Baden

ADJUSTED - March 04, 2024 09:00 - 48 minutes ★★★★★ - 37 ratings
In this rebroadcast episode, ADJUSTED welcomes American Physician and Forensic Pathologist Dr. Michael Baden. Dr. Baden discusses what determines causation, why do coroners reach wrong conclusions for death, and what pieces of evidence are crucial to an investigation. Season 7 is brought to yo...

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Behind the Scenes of Home Insurance: Deceptive Tactics and Catching Bad Actors

Adjuster Talk - February 22, 2024 10:00 - 18 minutes ★★★★★ - 81 ratings
In this episode of Adjuster Talk, join Jason as he uncovers the unexpected thrill of being an independent adjuster. Jason shares riveting stories from the field, from busting deceptive homeowners and shady contractors to surprising encounters with law enforcement officers. Explore the intriguing...

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Claims Management - Micromanagement vs Empowerment with Bill Zachry

ADJUSTED - February 19, 2024 09:00 - 50 minutes ★★★★★ - 37 ratings
In this episode, ADJUSTED welcomes Bill Zachry with the California State Compensation Insurance Fund. Bill discusses effective ways for supervisors to manage their adjusters and the difference between empowerment and micromanagement.  Season 7 is brought to you by Berkley Industrial Comp. This...

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Independent Insurance Adjusting: Who Should Consider It?

Adjuster Talk - February 15, 2024 10:00 - 17 minutes ★★★★★ - 81 ratings
This episode explores the qualifications and potential crossover careers for individuals considering transitioning to independent insurance adjusting.   I delve into the unique skills and experiences that make individuals successful in this field, drawing from insights gained from those transi...

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Discovering the Top Regions for Independent Adjusters

Adjuster Talk - February 08, 2024 10:00 - 13 minutes ★★★★★ - 81 ratings
Welcome to Adjuster Talk with your host, Jason Heenan. In this episode, Jason delves into the world of independent claims, adjusting, and becoming a residential adjuster. He shares valuable insights on the best areas for claims if you're an independent adjuster, offering a deep dive into weather...

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Unleashing Opportunity: The World of Insurance Adjusting and Claims Handling

Adjuster Talk - February 01, 2024 10:00 - 13 minutes ★★★★★ - 81 ratings
Welcome to Adjuster Talk with Jason Heenan, where I delve into the world of insurance adjusting and the opportunities it presents. In this episode, I share my journey and insight into why adjusting can be a lucrative and fulfilling career path. I discuss the various aspects of the industry, from...

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Love, Marriage, and 700 Insurance Claims-a Year with Anssi Viljanen

Adjuster Talk - January 25, 2024 12:15 - 29 minutes ★★★★★ - 81 ratings
Anssi Viljanen is an independent insurance adjuster in Los Angeles, California. Along the way, he experienced playing roles in the real estate and solar energy industries and was a limo driver. After listening to the Adjuster Talk podcast, he credits his inspiration to becoming an adjuster. Anss...

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Understanding the Risks: Life as an Independent Insurance Adjuster

Adjuster Talk - January 25, 2024 12:00 - 15 minutes ★★★★★ - 81 ratings
Today, with over 20 years of experience as an independent insurance adjuster, Jason discusses the lesser-known challenges and risks in his field. He shares personal stories about dangerous situations like dealing with aggressive dogs, encountering homeowners with firearms, accidents related to l...

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Navigating the Realm of Insurance Claims: An In-Depth Look at Adjuster Specializations

Adjuster Talk - January 25, 2024 11:45 - 11 minutes ★★★★★ - 81 ratings
Today, Jason delves into the world of insurance claims adjusters, shedding light on the various types of adjusters and their roles. Jason provides an insightful overview of the different types of claims handled within the industry, from independent residential and commercial claims adjusters to ...

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Finding the Right IA Firm: What to Look For

Adjuster Talk - January 25, 2024 11:30 - 25 minutes ★★★★★ - 81 ratings
Independent adjusting can be one of the best career choices you will ever make. It gives you the freedom of most work-from-home occupations without the mundane experience of being stuck at home for 40 hours a week. One of the best ways to boost the adjusting experience is by joining or working w...

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Stand Out as an Independent Adjuster: What Makes You the Best Choice?

Adjuster Talk - January 25, 2024 11:15 - 14 minutes ★★★★★ - 81 ratings
On today's episode of Adjuster Talk, I delve into the crucial question of why a particular independent adjuster or adjusting company would stand out from the competition. With so many unique resumes flooding our desks, it's essential for independent adjusters to articulate their value and explai...

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Decoding Excellence: Discovering the Five Key Characteristics of Top-Performing Property Adjusters

Adjuster Talk - January 25, 2024 11:00 - 26 minutes ★★★★★ - 81 ratings
Ideally, your team of adjusters should be the best of the best, capable of balancing every claim they get and processing them on time. However, we’re not living in an ideal world, so we won’t always hire the best, even if we try with our best recruiting skills. Regardless, we still have to know ...

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Becoming a Successful Claims Adjuster with 16-Year Adjusting Veteran Shemekia Bowens

Adjuster Talk - January 25, 2024 10:45 - 28 minutes ★★★★★ - 81 ratings
Shemekia Bowens is a claims adjuster for AmTrust Financial Services, a financial services company that offers diverse underwriting portfolios to its clients. She has been a professional claims adjuster for over 16 years, has handled various claims, and has helped thousands of clients. One of the...

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From Rookie Adjuster to 100,000 Claims: A Journey of Growth and Resilience

Adjuster Talk - January 25, 2024 10:30 - 16 minutes ★★★★★ - 81 ratings
Today on Adjuster Talk, Jason shares his journey to 100,000 claims, taking us through the ups and downs of his 20-year career in insurance adjusting. From humble beginnings as a freshly graduated 21-year-old, Jason dives into the challenges and opportunities he encountered along the way, ultima...

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Improving as an Independent Claim Adjuster with Jeremy Rettig

Adjuster Talk - January 25, 2024 10:15 - 36 minutes ★★★★★ - 81 ratings
Jeremy Rettig is an independent property adjuster and the founder and CEO of two successful businesses. Makenzie Properties of New Jersey is a privately owned real estate company focusing on investing in residential and commercial properties. Adjusting to 6 Figures offers support and education t...

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Witnessing the Evolution: 20 Years of Insurance Adjusting with Jason Heenan

Adjuster Talk - January 25, 2024 10:00 - 15 minutes ★★★★★ - 81 ratings
This week, Jason brings years of experience in the insurance adjusting industry to the table as he discusses the importance of independent insurance adjusting, reflecting on over 20 years in the field and Royal Adjusting Services eclipsing 100,000 claims. As he delves back into the podcast scen...

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The Relaunch of Adjuster Talk Coming January 25, 2024!

Adjuster Talk - January 23, 2024 03:15 - 1 minute ★★★★★ - 81 ratings
Welcome to Adjuster Talk with Jason Heenan, your premier podcast for adjusting insurance insurance! In this episode, Jason, from Royal Adjusting Services, a leading US claims adjusting company, delves into the dynamic world of independent adjusters. Join us as we share insights, industry trend...

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Update on CMS Final Ruling on Penalties for Section 111 Reporting with Heather Sanderson

ADJUSTED - January 22, 2024 09:00 - 31 minutes ★★★★★ - 37 ratings
In this episode, ADJUSTED welcomes Heather Schwartz Sanderson Founder and CEO of the Sanderson Firm. Heather discusses the recent CMS final ruling on section 111 penalties and what that means for insurance carriers.  Season 7 is brought to you by Berkley Industrial Comp. This episode is hosted ...

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Subrogation with Ryan McIntosh

ADJUSTED - January 08, 2024 09:00 - 40 minutes ★★★★★ - 37 ratings
In this episode, ADJUSTED welcomes W.R. Berkley's Director of Subrogation, Ryan McIntosh. Ryan discusses what subrogation is, triggers for adjusters, and the impact of subrogation. Season 7 is brought to you by Berkley Industrial Comp. This episode is hosted by Greg Hamlin and guest co-host Cla...

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Season 6 Wrap up

ADJUSTED - December 25, 2023 09:00 - 22 minutes ★★★★★ - 37 ratings
In this episode, ADJUSTED welcomes all the Co-Hosts and Crew from season 5 to discuss and reflect on season 6. Season 6 is brought to you by Berkley Industrial Comp. Comments and Feedback? Let us know at: https://www.surveymonkey.com/r/F5GCHWH Visit the Berkley Industrial Comp blog for more! ...

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