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Adjuster Talk

128 episodes - English - Latest episode: about 1 month ago - ★★★★★ - 81 ratings

Dive into the world of insurance adjusting with the "Adjuster Talk Podcast," hosted by Jason Heenan and presented by Royal Adjusting Services. This podcast offers a blend of insightful interviews, industry expertise, and practical tips, making it a valuable resource for both novice and seasoned adjusters. Join Jason as he explores the latest trends, shares real-life stories, and provides expert advice on navigating the challenges of the adjusting profession. Sponsored by Royal Adjusting Services, Adjuster Talk is your go-to source for all things related to insurance adjusting. Subscribe now and stay ahead in this dynamic industry!

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Episodes

Behind the Scenes of Home Insurance: Deceptive Tactics and Catching Bad Actors

February 22, 2024 10:00 - 18 minutes - 16.7 MB

In this episode of Adjuster Talk, join Jason as he uncovers the unexpected thrill of being an independent adjuster. Jason shares riveting stories from the field, from busting deceptive homeowners and shady contractors to surprising encounters with law enforcement officers. Explore the intriguing and sometimes shady side of the adjusting business in this captivating episode. Get ready to hear the ins and outs of adjusting and the exhilarating experiences of busting bad actors. "Because once ...

Independent Insurance Adjusting: Who Should Consider It?

February 15, 2024 10:00 - 17 minutes - 15.6 MB

This episode explores the qualifications and potential crossover careers for individuals considering transitioning to independent insurance adjusting.   I delve into the unique skills and experiences that make individuals successful in this field, drawing from insights gained from those transitioning from construction, real estate, and staff adjusting. I share valuable perspectives on the challenges and opportunities faced by individuals from these backgrounds, emphasizing the importance o...

Discovering the Top Regions for Independent Adjusters

February 08, 2024 10:00 - 13 minutes - 12.5 MB

Welcome to Adjuster Talk with your host, Jason Heenan. In this episode, Jason delves into the world of independent claims, adjusting, and becoming a residential adjuster. He shares valuable insights on the best areas for claims if you're an independent adjuster, offering a deep dive into weather patterns and cities with great opportunities for adjusters. Join us as we explore the exciting world of claims adjusting and learn about the educational alliances available for those interested in ge...

Unleashing Opportunity: The World of Insurance Adjusting and Claims Handling

February 01, 2024 10:00 - 13 minutes - 12.7 MB

Welcome to Adjuster Talk with Jason Heenan, where I delve into the world of insurance adjusting and the opportunities it presents. In this episode, I share my journey and insight into why adjusting can be a lucrative and fulfilling career path. I discuss the various aspects of the industry, from handling claims for roofing repairs to the challenges and excitement of being part of large-scale events such as hurricanes. Join me as I explore the reasons why adjusting might be the right career c...

Love, Marriage, and 700 Insurance Claims-a Year with Anssi Viljanen

January 25, 2024 12:15 - 29 minutes - 27.3 MB

Anssi Viljanen is an independent insurance adjuster in Los Angeles, California. Along the way, he experienced playing roles in the real estate and solar energy industries and was a limo driver. After listening to the Adjuster Talk podcast, he credits his inspiration to becoming an adjuster. Anssi’s career took off just after Hurricane Harvey wreaked havoc across America.   Anssi joins me to describe what he’s been doing in the past year, how he completed 700 insurance claims in a year, and...

Understanding the Risks: Life as an Independent Insurance Adjuster

January 25, 2024 12:00 - 15 minutes - 14.6 MB

Today, with over 20 years of experience as an independent insurance adjuster, Jason discusses the lesser-known challenges and risks in his field. He shares personal stories about dangerous situations like dealing with aggressive dogs, encountering homeowners with firearms, accidents related to ladder use, and how surveillance technology affects investigations. Jason also highlights the long-term risks, such as skin damage from being outdoors for extended periods. Join us to learn about the ...

Navigating the Realm of Insurance Claims: An In-Depth Look at Adjuster Specializations

January 25, 2024 11:45 - 11 minutes - 11 MB

Today, Jason delves into the world of insurance claims adjusters, shedding light on the various types of adjusters and their roles. Jason provides an insightful overview of the different types of claims handled within the industry, from independent residential and commercial claims adjusters to auto and property claims adjusters. He also discusses less commonly known roles such as liability claims adjusters, workers compensation adjusters, and catastrophe claims adjusters. As someone with m...

Finding the Right IA Firm: What to Look For

January 25, 2024 11:30 - 25 minutes - 23.5 MB

Independent adjusting can be one of the best career choices you will ever make. It gives you the freedom of most work-from-home occupations without the mundane experience of being stuck at home for 40 hours a week. One of the best ways to boost the adjusting experience is by joining or working with an IA firm. How do you know if an IA firm is good or bad? What should you watch out for? Today, I discuss some of the best ways to determine if the IA firm you’re scouting is worth your time or ...

Stand Out as an Independent Adjuster: What Makes You the Best Choice?

January 25, 2024 11:15 - 14 minutes - 13.3 MB

On today's episode of Adjuster Talk, I delve into the crucial question of why a particular independent adjuster or adjusting company would stand out from the competition. With so many unique resumes flooding our desks, it's essential for independent adjusters to articulate their value and explain why insurance and adjusting companies should choose them for claims and files. Join me as I share insights on this important topic, drawing from my 20 years of experience in the insurance claims ind...

Decoding Excellence: Discovering the Five Key Characteristics of Top-Performing Property Adjusters

January 25, 2024 11:00 - 26 minutes - 24.6 MB

Ideally, your team of adjusters should be the best of the best, capable of balancing every claim they get and processing them on time. However, we’re not living in an ideal world, so we won’t always hire the best, even if we try with our best recruiting skills. Regardless, we still have to know who deserves to be praised and rewarded for their impact on our company. How do we determine who the best is? What criteria should we have when looking for our team’s top adjusters? In today’s epis...

Becoming a Successful Claims Adjuster with 16-Year Adjusting Veteran Shemekia Bowens

January 25, 2024 10:45 - 28 minutes - 26.4 MB

Shemekia Bowens is a claims adjuster for AmTrust Financial Services, a financial services company that offers diverse underwriting portfolios to its clients. She has been a professional claims adjuster for over 16 years, has handled various claims, and has helped thousands of clients. One of the most important lessons she’s learned in the industry is how never to forget to be human and give clients a sense of compassion during the most horrible times of their lives. Shemekia joins me today ...

From Rookie Adjuster to 100,000 Claims: A Journey of Growth and Resilience

January 25, 2024 10:30 - 16 minutes - 14.8 MB

Today on Adjuster Talk, Jason shares his journey to 100,000 claims, taking us through the ups and downs of his 20-year career in insurance adjusting. From humble beginnings as a freshly graduated 21-year-old, Jason dives into the challenges and opportunities he encountered along the way, ultimately leading to the creation of Royal Adjusting Services and reaching the incredible milestone of 100,000 claims adjusted nationwide. Recounting his inspiring journey through the insurance adjusting ...

Improving as an Independent Claim Adjuster with Jeremy Rettig

January 25, 2024 10:15 - 36 minutes - 34 MB

Jeremy Rettig is an independent property adjuster and the founder and CEO of two successful businesses. Makenzie Properties of New Jersey is a privately owned real estate company focusing on investing in residential and commercial properties. Adjusting to 6 Figures offers support and education to new independent claim adjusters through various services and products.   Jeremy joins me today to share his journey to becoming an independent property adjuster. He shares his passion for helping ...

Witnessing the Evolution: 20 Years of Insurance Adjusting with Jason Heenan

January 25, 2024 10:00 - 15 minutes - 14 MB

This week, Jason brings years of experience in the insurance adjusting industry to the table as he discusses the importance of independent insurance adjusting, reflecting on over 20 years in the field and Royal Adjusting Services eclipsing 100,000 claims. As he delves back into the podcast scene, Jason’s goal is to shed light on the world of independent insurance adjusting, catering to both beginners exploring this career path and seasoned professionals navigating the ever-evolving landscap...

The Relaunch of Adjuster Talk Coming January 25, 2024!

January 23, 2024 03:15 - 1 minute - 955 KB

Welcome to Adjuster Talk with Jason Heenan, your premier podcast for adjusting insurance insurance! In this episode, Jason, from Royal Adjusting Services, a leading US claims adjusting company, delves into the dynamic world of independent adjusters. Join us as we share insights, industry trends, and insider knowledge that matter to aspiring and seasoned insurance adjusters. At Royal, they handle the full spectrum of claims and catastrophes, specializing in residential property claims with ...

HURRICANE IAN: How to Stay Deployed for 30+ Days

October 10, 2022 11:00 - 24 minutes - 17.2 MB

You finally made it on your first deployment as an Independent Adjuster when all the sudden you realize, "Hey... this is harder than I thought!" The panelists, Chris Stanley Jason Heenan (Everyone else is working the storm!)  Break down how to handle a deployment on a major event, including tricks for making a great first impression, advise on how to schedule your days to not get overwhelmed, and much much more.  Listen to this episode and get some insight from veterans with 35 years o...

HURRICANE IAN: Should I Stay or Should I Go?

October 03, 2022 05:00 - 15 minutes - 10.5 MB

With all the opportunities to go work claims in Florida for Hurricane Ian some adjusters are asking, "Should I stay or go?" The panelists, Chris Stanley Jason Heenan Koby Hearn Break down what they believe you should think about as you consider going on a deployment or staying in your local area. This is a big decision!  Listen to this episode and get some insight from veterans with 35 years of combined experience. ____________________________________________________________________...

HURRICANE IAN: What Deployment Should I Accept?

October 02, 2022 21:00 - 25 minutes - 17.3 MB

Hurricane Ian has just devastated Florida and the East Coast and a lot of adjusters are needed to help. Now is a great time to be an independent adjusters especially if you are new. With all this activity and offers of work which deployment should you accept? The panelists today, Chris Stanley Jason Heenan Koby Hearn Each offer advice on how to know which deployments to accept and which you shouldn't. They all have a message they want shared with you... DON'T BE GREEDY! Find out whi...

What is the Biggest Change You See Coming to the Independent Adjusting Industry?

September 26, 2022 11:00 - 27 minutes - 18.9 MB

Change can be frustrating, but it is an inevitable part of any industry. The independent adjusting world is no different and you will constantly hear people talking about how we're going to be replaced by robots among other things.  In today's Adjuster Talk podcast episode our panelists will tell you their honest opinions on the changes they've seen and what to expect next. The panelists on today's episode are Chris Stanley of IA Path Jason Heenan of Royal Adjusting Services Tinecia Joh...

How Much Do You Need to Earn a Day to Make a Living as an IA?

September 19, 2022 11:00 - 24 minutes - 16.7 MB

Whether you are doing desk adjusting, catastrophic property claims, or daily auto claims, there's a dollar amount you need to be hitting to make it worth your while.   In today's Adjuster Talk podcast episode our panelists will discuss their take on how much you need to be making each day to be sustainable.  The panelists on today's episode are Chris Stanley of IA Path Jason Heenan of Royal Adjusting Services Tinecia Johnson of IA Path & JTL Appraisal Group Max Olson of IA Path and MDO...

3 Things Every Adjuster Should Know Before Getting Started

September 12, 2022 11:00 - 24 minutes - 17.1 MB

Are you just getting into adjusting? Do you wish you could ask four industry professionals what they wish they had known before getting started?  In today's Adjuster Talk podcast episode our panelists will discuss their entrance to the world of adjusting and the most important things they think you should know.  The panelists on today's episode are Chris Stanley of IA Path Jason Heenan of Royal Adjusting Services Tinecia Johnson of IA Path & JTL Appraisal Group Max Olson of IA Path and...

How to Stay Healthy When Working as an Independent Adjuster

September 05, 2022 11:00 - 30 minutes - 21.3 MB

One of the trickiest things we face as an IA is managing a healthy lifestyle while being on the road and swamped with claims. In today's Adjuster Talk podcast episode our panelists will discuss their strategies for staying on top of their diet and mental health while working in the field or at the desk.  The panelists on today's episode are Chris Stanley of IA Path Jason Heenan of Royal Adjusting Services Tinecia Johnson of IA Path & JTL Appraisal Group Max Olson of IA Path and MDO Adj...

What is Your Biggest Fear as an Independent Adjuster?

August 29, 2022 11:00 - 41 minutes - 28.5 MB

What really scares you in life?  Snakes?  Spiders?  Getting your file rejected by QC?  In today's Adjuster Talk podcast episode our panelists will discuss their fears in adjusting and beyond. The panelists on today's episode are Chris Stanley of IA Path Jason Heenan of Royal Adjusting Services Brad Fancher of IA Path & Allen Adjusting Matt Allen from AdjusterTV They discuss What is your biggest fear in life overall? The time when Matt almost got in a head on collision How to not fr...

Balancing Claims and Family as an Independent Adjuster

August 22, 2022 11:00 - 46 minutes - 32 MB

Getting a ton of claims is AWESOME... until you realize you haven't had any time to spend with your family.  In today's Adjuster Talk podcast episode our panelists will try and answer that very tough topic. The panelists on today's episode are Chris Stanley of IA Path Jason Heenan of Royal Adjusting Services Brad Fancher of IA Path & Allen Adjusting Tinecia Johnson of IA Path & JTL Appraisal Group Matt Allen from AdjusterTV They discuss What surprised us the most about becoming an I...

Balancing Claims and Family as an Independent Adjuster

August 22, 2022 11:00 - 46 minutes - 32 MB

Getting a ton of claims is AWESOME... until you realize you haven't had any time to spend with your family.  In today's Adjuster Talk podcast episode our panelists will try and answer that very tough topic. The panelists on today's episode are Chris Stanley of IA Path Jason Heenan of Royal Adjusting Services Brad Fancher of IA Path & Allen Adjusting Tinecia Johnson of IA Path & JTL Appraisal Group Matt Allen from AdjusterTV They discuss What surprised us the most about becoming an I...

How to Make Money WITHOUT an Adjuster License

August 15, 2022 11:00 - 24 minutes - 17.2 MB

You may have asked yourself, "Is there a way to make money without a license ?" In today's Adjuster Talk podcast episode our panelists will try and answer that question. The panelists on today's episode are Chris Stanley of IA Path Jason Heenan of Royal Adjusting Services Brad Fancher of IA Path & Allen Adjusting Tinecia Johnson of IA Path & JTL Appraisal Group Matt Allen from AdjusterTV They discuss Ways our panelist have made money outside of adjusting Creating relationships with...

How to Make Money WITHOUT an Adjuster License

August 15, 2022 11:00 - 24 minutes - 17.2 MB

You may have asked yourself, "Is there a way to make money without a license ?" In today's Adjuster Talk podcast episode our panelists will try and answer that question. The panelists on today's episode are Chris Stanley of IA Path Jason Heenan of Royal Adjusting Services Brad Fancher of IA Path & Allen Adjusting Tinecia Johnson of IA Path & JTL Appraisal Group Matt Allen from AdjusterTV They discuss Ways our panelist have made money outside of adjusting Creating relationships with...

Hurricane Season & How to be Prepared for the Big Storm as an Adjuster

August 08, 2022 11:00 - 38 minutes - 26.7 MB

Everyone has heard about how much money can be made on a big hurricane, what things do you need to know to be prepared?  In today's Adjuster Talk podcast episode our panelists will try and answer that very tough question. The panelists on today's episode are Chris Stanley of IA Path Jason Heenan of Royal Adjusting Services Brad Fancher of IA Path & Allen Adjusting Tinecia Johnson of IA Path & JTL Appraisal Group Matt Allen from AdjusterTV They discuss True stories from the front lin...

Hurricane Season & How to be Prepared for the Big Storm as an Adjuster

August 08, 2022 11:00 - 38 minutes - 26.7 MB

Everyone has heard about how much money can be made on a big hurricane, what things do you need to know to be prepared?  In today's Adjuster Talk podcast episode our panelists will try and answer that very tough question. The panelists on today's episode are Chris Stanley of IA Path Jason Heenan of Royal Adjusting Services Brad Fancher of IA Path & Allen Adjusting Tinecia Johnson of IA Path & JTL Appraisal Group Matt Allen from AdjusterTV They discuss True stories from the front lin...

The Hardest Part of Being an Independent Adjuster

August 01, 2022 05:00 - 28 minutes - 19.8 MB

Being a business owner is hard, being an independent adjuster that owns their own business may be even HARDER! But what is the hardest part?  That is what we asked our panelists of veteran adjusters in this episode of the Adjuster Talk Podcast. You'll never believe some of the stories that come out in this episode! The panelists on today's episode are Chris Stanley of IA Path Jason Heenan of Royal Adjusting Services Brad Fancher of IA Path & Allen Adjusting Tinecia Johnson of IA Path...

How Much Will You Make In Your First Year as an Independent Adjuster?

July 25, 2022 05:00 - 28 minutes - 19.8 MB

It is the question every new adjuster asks, "How much money will I make?" In today's Adjuster Talk podcast episode our panelists will try and answer that very tough question. The panelists on today's episode are Chris Stanley of IA Path Jason Heenan of Royal Adjusting Services Brad Fancher of IA Path & Allen Adjusting Tinecia Johnson of IA Path & JTL Appraisal Group They discuss How much they each made their first year as independent adjusters How much you can expect to make as a ne...

What to Do if You are Blacklisted or Fired as an Independent Adjuster

July 18, 2022 05:00 - 33 minutes - 22.8 MB

Getting fired is never fun, but as an Independent Adjuster being blacklisted by a major insurance carrier feels like a death sentence to a new adjuster. Today on the Adjuster Talk Podcast, the adjuster panelists discuss getting fired as an independent adjuster. The panelists on today's episode are Chris Stanley of IA Path Jason Heenan of Royal Adjusting Services Brad Fancher of IA Path & Allen Adjusting They discuss, If they’ve ever been fired or blacklisted If it is a career ender ...

How Much Money Does an Independent Adjuster Need to Get Started?

July 11, 2022 05:00 - 25 minutes - 17.6 MB

IA Path relaunches the Adjuster Talk Podcast with a new podcast format. The format will be a panel of successful adjusters answering the biggest questions that you have or will face in your career. Today's  topic is "How Much Money Does an Independent Adjuster Need to Get Started?" The panelists on today's episode are Chris Stanley of IA Path Jason Heenan of Royal Adjusting Services Brad Fancher of IA Path & Allen Adjusting You'll hear from them How broke each panelist got in their a...

4 Challenges of the Big Storm

May 06, 2021 09:00 - 26 minutes - 18.5 MB

Adjusters are no stranger to an influx of claims, especially during a natural disaster, but it can be overwhelming, especially if your agency is still starting. This is often the case when it comes to long, cold winters and intense hurricanes. If an agency is ill-equipped to handle the sudden volume of claims, things go downhill fast. This is why it’s critical to be prepared for major disasters, as the next storm of claims can and will be overwhelming to any agency, big or small. In today’s...

5 Characteristics of Top-Performing Adjusters

April 29, 2021 09:00 - 26 minutes - 18.6 MB

Ideally, your team of adjusters should be the very best of the best, capable of balancing every claim they get and still processing them on time. However, we’re not living in an ideal world, so we’re not always going to hire the best, even if we tried with our best recruiting skills. Regardless, we still have to know who deserves to be praised and rewarded for the impact they have on our company. How do we determine who the best are? What criteria should we have when looking for our team...

Resumes for Independent Adjusters - Why You Need Them

October 01, 2020 09:00 - 23 minutes - 16.5 MB

    John Bachmann is a claims leader in the insurance industry and considers himself as an ‘insurance nerd’ and a “Claims Guy.” He is also the co-author of the Adjuster's Resume Playbook: A Step-by-Step Guide to Creating an Insurance Adjuster Resume, where he wrote about how adjusters can improve their resumes and boost their acceptance rate. John has almost a decade of experience working in the adjusting industry where he also served as a mentor and professional coach for other claims ...

Coaching the Field: The 4-Day Cycle Time

June 11, 2020 09:00 - 23 minutes - 16.5 MB

    Providing proper customer service in any industry is mandatory, but more so when you’re an insurance adjuster. Adjusters deal with clients who range from being annoyed to being at the lowest point of their lives, so it matters how we handle their claims from start to finish.   How soon should you respond to a claim request? What are some of the metrics you can use to calculate your response time? Should you provide customer service surveys?   In today’s episode, I share some ...

Capitalizing on Subrogation

June 04, 2020 09:00 - 22 minutes - 15.8 MB

    Insurance adjusting is often a pretty straight-forward job. You receive a claim, verify the authenticity and compute the value. However, our job can also involve playing detective, such as when dealing with subrogation. Subrogation can be a really tricky job and is not for someone who doesn’t like asking questions or someone who doesn’t have an eye for detail.   What are some of the skills you need to have when it comes to subrogation?   In today’s episode, I describe what su...

How to Get Claims as an Independent Adjuster with Charles Alexander

May 28, 2020 09:00 - 26 minutes - 18.1 MB

    Charles Alexander is a video content creator and owner of Your Charles Alexander, a company that focuses on video marketing services. They offer explainer videos for those working in finance, insurance, and those in an advisory role. Charles is known as an expert when it comes to social media marketing, email marketing, and business development. He is also appointed Director of the Tennessee Small Business Development Center.   Charles joins me to discuss the impact video has bro...

One Click Code and the Insurance Adjuster Advantage

May 07, 2020 09:00 - 33 minutes - 22.8 MB

    Garrett Kurtt is a licensed insurance adjuster in Texas and Colorado as well as the Founder and CEO of OneClick Code, an app that provides real-time, accurate roofing codes for adjusters, roofers, and estimators anywhere in the US. He developed the app after realizing how inefficient it was to acquire roofing codes, which ultimately cost businesses time and money. In 2008, Garrett also founded EcoBlast Claims, a company that helped streamline the claims process for those affected by ...

Honoring the Late Adjusting Great, Mark Hoversten

February 20, 2020 10:00 - 35 minutes - 24.6 MB

    For over two decades, Mark Hoversten dedicated his professional career to the insurance adjusting industry. After pivoting from running a roofing company in Central Iowan, Mark started his adjusting career in 1992 after the destruction caused by Hurricane Andrew. For the next 28 years, Mark focused his career on crop liability claims, large commercial loss claims, and high-end residential claims.   Today, in honor and memory of the late adjusting great, Mark Hoversten, I share an...

Starting an IA Firm: The First 1,000 Days

January 02, 2020 10:00 - 27 minutes - 18.9 MB

    Starting a business is never easy. The same is true for starting an IA firm. There’s a lot of risk and uncertainty and you simply never know what the future will hold. There are many challenges and obstacles to overcome, from building a team to getting your first client. At Royal Adjusting Services, it took us 1,000 days - almost three whole years - to finally get our first client. It took a lot of effort and a lot more patience, but we stay focused and it finally came into fruition....

1000 Days (NEEDS NEW TITLE)

January 02, 2020 10:00 - 26 minutes - 37.2 MB

    Starting a business is never easy. The same is true for starting an IA firm. There’s a lot of risk and uncertainty and you simply never know what the future will hold. There are many challenges and obstacles to overcome, from building a team to getting your first client. At Royal Adjusting Services, it took us 1,000 days - almost three whole years - to finally get our first client. It took a lot of effort and a lot more patience, but we stay focused and it finally came into fruition....

Public/Staff/Independent (NEEDS NEW TITLE)

December 26, 2019 10:00 - 28 minutes - 40.1 MB

    It’s no secret that when you pursue a career with enough dedication, you will be successful in it. This is the same with insurance adjusting. How you grow as an adjuster depends entirely on which type of adjusting you want to do: Public, Staff, and Independent adjusting.   Which type allows you to become successful in your preferred way?   Today, I discuss the three types of insurance adjusters, their similarities, and what distinguishes them from each other. I share examples...

Choosing the Path of Your Adjusting Career

December 26, 2019 10:00 - 29 minutes - 20.3 MB

    It’s no secret that when you pursue a career with enough dedication, you will be successful in it. This is the same with insurance adjusting. How you grow as an adjuster depends entirely on which type of adjusting you want to do: Public, Staff, and Independent adjusting.   Which type allows you to become successful in your preferred way?   Today, I discuss the three types of insurance adjusters, their similarities, and what distinguishes them from each other. I share examples...

Recognizing Opportunity & Adjusting with Honesty and Integrity

December 19, 2019 10:00 - 23 minutes - 16.6 MB

    In any industry and profession, getting started and taking any opportunity that comes your way is critical to getting on the road to success. After some time - as your career flourishes - the opportunities you grab become more niche, more focused toward your long-term objectives. You’re still learning, you still want to become better, but at this stage of your career, you also have to determine when and how to say no. Saying no to opportunities may sound counterintuitive, but some ar...

Kathy Schueler on Prioritizing Claims with Incentive-Based Pay

December 12, 2019 10:00 - 26 minutes - 18.4 MB

    Kathy Schueler is an independent adjuster that has been part of the Royal Adjusting team since December 2018. In her first month, she only had one claim to work on. Today, she delivers over ten claims a week, and processing claims for Royal Adjusting isn’t even what makes up the majority of her day. Despite that, Kathy says she prioritizes claims for our team because we’re the only company that offers an incentive-based pay program for adjusters. Before joining Royal, Kathy worked as...

Encore Episode: Property Appraising to Insurance Adjusting with Mark Koncz

December 05, 2019 10:00 - 33 minutes - 23.4 MB

AT042 Property Appraising to Insurance Adjusting with Mark Koncz   Over the last 16 years, Mark Koncz has established himself as an expert in real estate appraisals throughout the Akron, Ohio region. He is the founder and owner of MJK Appraisals with an interest to transition into the insurance claim adjusting industry.   Mark joins me today to share his experience with working as a property appraiser and his desire to begin transitioning his company into the insurance adjusting indu...

Encore Episode 041: Pivoting from Painting Contractor to Insurance Adjuster with Jordan Cox

November 28, 2019 10:00 - 34 minutes - 23.5 MB

AT041 Pivoting from Painting Contractor to Insurance Adjuster with Jordan Cox Jordan Cox is a 31-year-old former painting contractor who ran a successful painting company based in Greenwood, South Carolina for seven years. As he got older, he began to realize the hardship and stress that his career placed on his body and decided to pivot his career. He began working as an independent insurance adjuster shortly after Hurricane Irma devastated Florida in 2017. Jordan joins me today to disc...

Encore Episode 040: Insurance Adjusting with Compassion and Integrity with Emily Whisman

November 21, 2019 10:00 - 30 minutes - 21.1 MB

AT040 Insurance Adjusting with Compassion and Integrity with Emily Whisman Emily Whisman is an insurance adjuster with FEMA’s Texas Rebuild Prep Program (Phase I). Through the program, she helps homeowners throughout the Houston, Texas region rebuild their lives following the devastation and destruction caused by Hurricane Harvey in August 2017. Emily joins me today to share her experiences while working with FEMA’s Texas Rebuild Prep Program. She explains how the program works, how home...

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