26 Jeff Mowatt, Customer Experience Strategist
Your Intended Message
English - January 21, 2021 16:02 - 37 minutes - 24.9 MB - ★★★★★ - 14 ratingsHow To Education Self-Improvement Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Customer experience. How important is that to you - for your customers?
What are you doing to enhance the experience for your customers?
Are you sure you are building trust?
Jeff Mowatt, reveals insights from the customer perspective. Perhaps you meant well, but did your words convey the intended message? What might you say instead? How might smarter word choices build more trust with your customers and cement the loyalty of your relationship?
How might you position yourself as a trusted advisor instead of a phony friend? Why is that important to your business success?
Imagine your success when you enhance trust and differentiate your service to render price less relevant.
Are you tuned into the BS detector of your clients and customers?
What might you say to ensure that you continue to exceed expectations?
Your words matter because they determine the messages received and remembered by your listeners.
Listen in to learn how you can receive your copy of the 50 phrases that pay.
Learn more about Jeff's programs to become a trusted advisor and obtain your copy of 50 phrases that pay at the website
Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We’ll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self.
In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more.
Your host is George Torok
George is a specialist in communication skills. Especially presentation. He’s fascinated by the links between communication and influencing behaviours. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success.
Facts about George Torok
He hosted the radio show, Business in Motion for 19 years, interviewing over 500 guests
He wrote Secrets of Power Marketing, the bestselling book of personal marketing
By the age of 21 he had visited 35 countries
Connect with George
www.SpeechCoachforExecutives.com
https://www.linkedin.com/in/georgetorokpresentations/
https://www.instagram.com/georgetorok/
https://www.youtube.com/user/presentationskills1