Juanita Coley - That WFM Girl discusses WFM and her career
Working Smarter: Presented by Calabrio
English - June 21, 2022 10:00 - 33 minutes - 45.7 MB - ★★★★★ - 2 ratingsBusiness Technology business intelligence contact center customer service calabrio customer experience workforce management workforce engagement employee engagement quality management analytics Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Next Episode: Preference-Based Scheduling with Ashley Snow
Juanita Coley has had a long and productive career in call centers and workforce management, and we are here to talk about it all! Listen to find out her "why" in what she does, how she empowers herself and others to succeed, and in general has a lot of fun doing it. With her extensive experience in workforce management, Juanita and Dave definitely have a conversation for the ages!