Within the Trenches
543 episodes - English - Latest episode: 10 days ago - ★★★★ - 179 ratingsA podcast based on the experience of being a 9-1-1 dispatcher.
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Episodes
Within the Trenches Ep 344
September 23, 2020 20:59 - 1 hour - 116 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 344 features Ryan, Systems Administrator at Gallatin County, KY and this is an INdigital exclusive. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Ryan's 9-1-1 story Early training Calls that stick MEVO & the future of 9-1-1 And more As always, if you have any comments, quest...
Within the Trenches Ep 343
September 16, 2020 20:49 - 1 hour - 95.2 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 343 features Anne, Assistant Director of Admin and Training at city of Cambridge, MA. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Anne's 9-1-1 story Early training Translating multiple languages during a 9-1-1 call And more As always, if you have any comments, questions, or...
Within the Trenches Ep 342
September 09, 2020 13:35 - 31 minutes - 36.5 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 342 is the second part to the Imagine Listening session, called, "Open Mic" and features the stories that highlight the lighter side of 9-1-1. Thank you to everyone who attended, shared stories, and who were there for each other. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic...
Within the Trenches Ep 341
September 03, 2020 12:43 - 1 hour - 82.9 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 341 features the stories of those who attended the first virtual Imagine Listening session. Not only was it a success, but it was held on National #IAM911 Day. ***WARNING - IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES, YOU ARE LISTENING AT YOUR OWN RISK.*** The stories you are about to hear are all true and come from the dispatchers who live them. Thank you to everyone ...
Within the Trenches Ep 340
August 26, 2020 20:30 - 1 hour - 91.9 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 340 features Myriam, Public Safety Dispatcher with City of Berkeley City and Fire, California. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Myriam's 9-1-1 story Early training Bridging the generational gap of 9-1-1 And more As always, if you have any comments, questions, or ...
Within the Trenches Ep 339
August 20, 2020 11:43 - 1 hour - 86.2 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 339 features Tom, retired Communications Director out of Indiana. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – From street sweeper to dispatcher Early training 70's public safety tech to present day And more As always, if you have any comments, questions, or you would like t...
Within the Trenches Ep 338
August 14, 2020 19:34 - 59 minutes - 82.1 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 338 features Christine, Dispatch Supervisor with Waukesha County Communications out of Wisconsin. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Recap of Growing up 9-1-1: Parenting advice from a 14 year old Signs of PTSD Fear is a liar Rebuilding and restoration And more As ...
Within the Trenches Ep 337
August 12, 2020 20:34 - 1 hour - 88.6 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 337 features Monica, Exec Director of Colorado 9-1-1 Resource Center, Immediate Past President of NENA & Chandy COO & GM of Emergency Services with Inteliquent, and are Co-Chairs of Women in 9-1-1 (WIN) with NENA. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web To learn more about WIN please email [email protected]...
Within the Trenches Ep 336
August 06, 2020 12:16 - 1 hour - 100 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 336 features Ernie, a law enforcement officer out of San Antonio, Texas and is part of the subject of an HBO documentary entitled Ernie & Joe: Crisis Cops. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web To learn more please visit https://ernieandjoethefilm.com/ Episode topics – Ernie's public safet...
Within the Trenches Ep 335
July 30, 2020 17:43 - 1 hour - 95.4 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 335 features Terri, Retired Supervising Public Safety Dispatcher out of Placer County Sheriff’s Office out of California and Co-Owner of the IXII Group. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web To learn more about the IXII Group visit https://ixiigroup.com/ Episode topics – Terri's 9-1-1 st...
Within the Trenches Ep 334
July 26, 2020 20:18 - 41 minutes - 57.5 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 334 features an announcement that I have been teasing since around the end of June 2020. This episode reveals the next chapter. It's an episode you do not want to miss. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – History of Within the Trenches podcast The end New beginnings And ...
Within the Trenches Ep 333
July 23, 2020 13:45 - 1 hour - 108 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 333 features James, 9-1-1 Communications Officer with an agency in South Jersey. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – James's 9-1-1 story From explorer to Dispatcher Burn out/recovery And more As always, if you have any comments, questions, or you would like to ...
Within the Trenches Ep 332
July 15, 2020 21:12 - 1 hour - 87.7 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 332 features Kimberly, dispatcher with Carilion PD out of Virginia. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Kimberly's 9-1-1 story Wendy's parking lot birth A chance meeting And more As always, if you have any comments, questions, or you would like to be a guest on the show,...
Within the Trenches Ep 331
July 08, 2020 18:26 - 1 hour - 113 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 331 features Joe Serio, President at the 360 Dispatcher. In this episode we talk about fear and how overcoming fear and realizing that the biggest obstacle is right in the mirror. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web For more information on Joe Serio please follow the link below The 360 Dispatcher...
Within the Trenches Ep 330
July 01, 2020 19:02 - 1 hour - 111 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 330 features Rosa Ramos, ENP, CMCP, Manager with Alameda County Regional Emergency Communications Center out of California. Sponsored by RapidDeploy - Facebook | LinkedIn | Twitter | Web Supported by INdigital Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web Episode topics – Rosa's 9-1-1 story Early calls Championing your cause...
Within the Trenches Ep 329
June 24, 2020 20:06 - 52 minutes - 71.7 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 329 features Sara Weston, Senior Project Consultant with 911 Authority and Founder of the 911WonderWomen. Sponsored by RapidDeploy - Facebook | LinkedIn | Twitter | Web Supported by INdigital Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web Visit 911derwomen.com to learn more! Episode topics – Recap of episode 277 Rememberi...
Within the Trenches Ep 328
June 17, 2020 20:55 - 1 hour - 99.2 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 328 features Tyrell Morris, Executive Director with Orleans Parish Communication District, Louisiana. Sponsored by RapidDeploy - Facebook | LinkedIn | Twitter | Web Supported by INdigital Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web Episode topics – Tyrell's 9-1-1 story Early training Facing COVID-19 How to #SHOWUP And more...
Within the Trenches Ep 327
June 10, 2020 19:01 - 1 hour - 89.5 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Air medical. It’s something I have never done but imagine sending them out, assisting with the landing zone and hope that the patient is located. Episode 327 features Anna, Air Medical Flight Coordinator, Pafford EMS, Air 1 Division out of Mississippi. Sponsored by RapidDeploy - Facebook | LinkedIn | Twitter | Web Supported by INdigital Join our Patreon for perks, exclusive bonus ...
Within the Trenches Ep 326
May 27, 2020 19:01 - 53 minutes - 73.8 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 326 features Amber, Public Safety Telecommunicator with Warren County Communications out of New Jersey. Sponsored by RapidDeploy - Facebook | LinkedIn | Twitter | Web Supported by INdigital Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web Episode topics – Amber's 9-1-1 story Early training Infant CPR And more As always, if you ...
Within the Trenches Ep 325
May 20, 2020 20:31 - 28 minutes - 39.5 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 325 features funny Open Mic stories of those who attended the 2020 Georgia Emergency Communications conference. Sponsored by RapidDeploy - Facebook | LinkedIn | Twitter | Web Supported by INdigital Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web Episode topics – Open Mic stories As always, if you have any comments, questions, or you...
Within the Trenches Ep 324
May 15, 2020 16:33 - 33 minutes - 46.7 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 324 features the #IAM911 stories of those who attended the 2020 GECC conference. ***WARNING - IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES YOU ARE LISTENING AT YOUR OWN RISK.*** Sponsored by RapidDeploy - Facebook | LinkedIn | Twitter | Web Supported by INdigital Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web Episode topics – ...
Within the Trenches Ep 323
May 08, 2020 18:11 - 27 minutes - 37.7 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 323 features Jill, Training and Recruitment specialist, and Amy, Communications Officer III, with Forsyth 9-1-1 and this episode was recorded live from the Georgia Emergency Communications Conference. Sponsored by RapidDeploy - Facebook | LinkedIn | Twitter | Web Supported by INdigital Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web ...
Within the Trenches Ep 322
May 06, 2020 14:32 - 1 hour - 127 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 322 features Tony Harrison, President of Public Safety Group and this episode was recorded live from the Georgia Emergency Communications Conference. In this episode Tony shares his 9-1-1 story and reflects on what happened as a supervisor during the Oklahoma City Bombing. Sponsored by RapidDeploy - Facebook | LinkedIn | Twitter | Web Supported by INdigital Join our Pat...
Within the Trenches Ep 321
April 22, 2020 15:17 - 44 minutes - 60.9 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 321 features Jim Lake, Director for Charleston County Consolidated 9-1-1 Center in South Carolina. In this episode we visit the future of 9-1-1 and the Bunny Slipper Project. Sponsored by RapidDeploy - Facebook | LinkedIn | Twitter | Web Supported by INdigital Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web Episode topics – Jim’s 9-...
Within the Trenches Ep 320
April 21, 2020 12:33 - 37 minutes - 50.8 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 320 features Halcyon, 9-1-1 dispatcher with an agency out of Nebraska. This episode was recorded at the 2020 CalNENA conference in California. Sponsored by RapidDeploy - Facebook | LinkedIn | Twitter | Web Supported by INdigital Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web Episode topics – Halcyon’s 9-1-1 story Calls that stick ...
Within the Trenches Ep 319
April 20, 2020 17:03 - 59 minutes - 81.8 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 319 features Stacy, public safety dispatch supervisor, with Shascom 9-1-1. This episode was recorded at the 2020 CalNENA conference in California. Below you will find pictures that Stacy took during the Carr fire incident. Sponsored by RapidDeploy - Facebook | LinkedIn | Twitter | Web Supported by INdigital Join our Patreon for perks, exclusive bonus content, and merchandis...
Within the Trenches Ep 318
April 16, 2020 15:49 - 35 minutes - 48.7 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 318 features funny Open Mic stories of those who attended the 2020 CalNENA conference. Sponsored by RapidDeploy - Facebook | LinkedIn | Twitter | Web Supported by INdigital Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web Episode topics – Open Mic stories As always, if you have any comments, questions, or you would like to be a guest ...
Within the Trenches Ep 317
April 09, 2020 20:57 - 42 minutes - 58.3 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 317 features the #IAM911 stories of those who attended the 2020 CalNENA conference. ***WARNING - IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES YOU ARE LISTENING AT YOUR OWN RISK.*** Sponsored by RapidDeploy - Facebook | LinkedIn | Twitter | Web Supported by INdigital Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web Episode topics ...
Within the Trenches Ep 316
April 03, 2020 18:40 - 31 minutes - 43 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 316 features funny Open Mic stories of those who attended the Industry Leaders Forum at the 2020 CalNENA conference. Sponsored by RapidDeploy - Facebook | LinkedIn | Twitter | Web Supported by INdigital Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web Episode topics – Open Mic stories As always, if you have any comments, questions, or...
Within the Trenches Ep 315
April 01, 2020 21:43 - 54 minutes - 74.9 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 315 features the #IAM911 stories of those who attended the Industry Leaders Forum at the 2020 CalNENA conference. ***WARNING - IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES YOU ARE LISTENING AT YOUR OWN RISK.*** Sponsored by RapidDeploy - Facebook | LinkedIn | Twitter | Web Supported by INdigital Join our Patreon for perks, exclusive bonus content, and merchandise dis...
Within the Trenches Ep 314
March 27, 2020 14:37 - 27 minutes - 37.4 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 314 features Stacy, Chief of Emergency Communications, with Manatee County Department of Public Safety, and Brooks, VP of GIS at RapidDeploy. In this episode we visit Next Generation 9-1-1, dispatch stories, and the importance of not only GIS for routing calls but how developing software for 9-1-1 can be impacted by a line of code. Sponsored by RapidDeploy - Facebook | LinkedIn...
Within the Trenches Ep 313
March 18, 2020 21:38 - 44 minutes - 60.5 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 313 features Director Karima Holmes with the Office of Unified Communications. In this episode we talk about Karima’s journey from dispatch to Director and what it takes to bridge the gap between dispatch and multiple agencies. It’s an episode you do not want to miss. Sponsored by RapidDeploy - Facebook | LinkedIn | Twitter | Web Supported by INdigital Join our Patreon for ...
Within the Trenches Ep 312
March 13, 2020 14:05 - 39 minutes - 54.2 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 312 features three 9-1-1 professionals of the Office of Unified Communications (DC911.) In this episode I spoke with Jettia, Calltaker, Greg, EMS/Fire dispatcher, and Mike, Law Enforcement dispatcher and they not only share their 9-1-1 experience but the unique challenges that come with a large center commanding many agencies. Sponsored by RapidDeploy - Facebook | LinkedIn | Tw...
Within the Trenches Ep 311
March 03, 2020 21:29 - 47 minutes - 64.7 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 311 features Leah, Executive Director with the Alabama 9-1-1 Board, Sara, Senior Consultant with 911Authority, and Megan, Dispatch supervisor at Decatur County Communications and the first recipient of the Wendy Day Memorial Scholarship. Supported by INdigital Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web Episode topics – A recap of w...
Within the Trenches Ep 310
February 26, 2020 15:44 - 24 minutes - 33.6 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 310 features Congresswoman Norma Torres who represents California’s 35th District. In this episode we recap what has been going on since we last spoke, the status of the 911SAVES Act, and much more! Supported by INdigital Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web Episode topics – A recap and update from our last episode The statu...
Within the Trenches Ep 309
February 21, 2020 19:34 - 40 minutes - 56 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 309 features Tracy Eldridge, Community Engagement Manager with RapidSOS and the NG9-1-1 Institute’s 2020 9-1-1 Industry Professional of the Year recipient and February spotlight for the 911derWomen group. In this episode we recap Tracy’s moment right before receiving her award and take a trip back to her first award, along with her triumph in public safety. Supported by INdigit...
Within the Trenches Ep 308
February 19, 2020 19:02 - 1 hour - 105 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 308 features Olivia Mead, Founder & CEO of Yoga for First Responders. In this episode Olivia shares her love, drive, and inspiration for yoga, and how she and her organization are changing the lives of those in public safety. YFFR - Facebook | Twitter | Instagram | Web | YouTube Supported by INdigital Join our Patreon for perks, exclusive bonus content, and merchandise disc...
Within the Trenches Ep 307
February 14, 2020 14:37 - 49 minutes - 67.9 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 307 features Paula, 9-1-1 dispatcher with Muskogee County EMS out of Oklahoma. In this episode Paula shares her 9-1-1 story along with a raw post on social media after a traumatic call she took. Supported by INdigital Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web Episode topics – Paula’s 9-1-1 story From a server at Chili’s to dispat...
Within the Trenches Ep 306
February 10, 2020 23:40 - 52 minutes - 72.6 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 306 features Jim Brown, retired 9-1-1 dispatcher and reclassification advocate. In this episode Jim shares stories from his days in dispatch, an officer involved shooting that he will never forget, and he shares his work on reclassification in the state of West Virginia. Supported by INdigital Join our Patreon for perks, exclusive bonus content, and merchandise discounts - We...
Within the Trenches Ep 305
February 06, 2020 16:49 - 1 hour - 95.1 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 305 features Nicole, Training and Administrative Supervisor with Chelsea Emergency Management and Communications. This episode was recorded live from the 2020 NENA SBP Conference in Austin, Texas. WARNING - THIS EPISODE CONTAINS AUDIO THAT MAY BE A TRIGGER. LISTEN AT YOUR OWN RISK. Supported by INdigital Join our Patreon for perks, exclusive bonus content, and merchandise d...
Within the Trenches Ep 304
January 29, 2020 15:17 - 42 minutes - 58.2 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 304 features Monica Million, President of NENA. This episode was recorded live from the 2020 NENA SBP Conference in Austin, Texas. Supported by INdigital Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web Episode topics – The importance of NENA SBP & CIF 9-1-1 around the world International 9-1-1 Coalition As always, if you have any com...
Within the Trenches Ep 303
January 22, 2020 14:09 - 34 minutes - 46.8 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 303 features Leah, Executive Director of the Alabama 9-1-1 Board. This episode was recorded live from the 2020 NENA SBP Conference in Austin, Texas. Supported by INdigital Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web Episode topics – Leah’s 9-1-1 story An unforgettable first 9-1-1 call From dispatch to Executive Director of Alabama...
Within the Trenches Ep 302
January 15, 2020 19:16 - 39 minutes - 54.3 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 302 features April Heinze, 911 and PSAP Operations Director with NENA. In this episode we talk about how YOU can get involved and make a difference in the 9-1-1 industry as well as the importance of the upcoming Standards and Best Practices Conference and Stress, Wellness, & Resiliency: A NENA Critical Issues Forum. Supported by INdigital Join our Patreon for perks, exclusive...
Within the Trenches Ep 301
January 08, 2020 19:52 - 31 minutes - 42.6 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 301 is the first episode of 2020 and was recorded at the 2019 IPSTA Conference in Illinois. This episode features Edna, Telecommunicator with Chicago OEM and Pat, Dispatcher of the Year and Telecommunicator with Chicago OEM. Supported by INdigital Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web Episode topics – Pat and Edna’s 9-1-1 stor...
Within the Trenches Ep 300
December 31, 2019 13:08 - 25 minutes - 35.3 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. This is the final episode of 2019 and we are going out with a bang. Episode 300 was recorded at the 2019 IPSTA Conference. This episode is known as an Open Mic session and it features funny and outrageous 9-1-1 stories and experiences. I want to thank everyone who attended the session and for doing the job you do. Thank you! Supported by INdigital Episode topics – Open Mic Stories ...
Within the Trenches Ep 299
December 20, 2019 20:16 - 24 minutes - 34.3 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 299 was recorded at the 2019 IPSTA Conference. This episode features the stories of those who make up the #IAM911 movement in the state of Illinois. Supported by INdigital Episode topics – #IAM911 Stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 298
December 11, 2019 22:14 - 29 minutes - 40.4 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 298 was recorded at the 2019 Texas Fall Conference. This episode features the stories of those who make up the #IAM911 movement in the state of Texas. Supported by INdigital Episode topics – #IAM911 Stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 297
December 02, 2019 14:09 - 34 minutes - 47.1 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 297 was recorded at the 2019 IPSTA Conference in Illinois. This episode features Shantal, dispatcher with Lake County Sheriff’s Office. Supported by INdigital Episode topics – Shantal’s 9-1-1 story The difficulty of next of kin notifications The change in 9-1-1 technology over 22 years Building relationships between co-workers As always, if you have any comments, questio...
Within the Trenches Ep 296
November 19, 2019 22:05 - 27 minutes - 38.1 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 296 was recorded at the 2019 Kansas Fall Conference. This episode features the lighter side of 9-1-1 dispatch. Supported by INdigital Episode topics – Open Mic Stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 295
November 15, 2019 20:53 - 1 hour - 108 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 295 was recorded at the 2019 Kansas Fall Conference. This episode features the stories of those who make up the #IAM911 movement in the state of Kansas. Supported by INdigital Episode topics – #IAM911 Stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].