Heather Hansen: Author, Global Communication Consultant, TEDx Speaker Heather helps multinational companies enhance collaboration, innovation and inclusion across their global teams through greater understanding and stronger, more efficient communication policies. She focuses on fostering unmuted communication cultures where every voice is heard, resulting in greater inclusion, innovation and efficiency across remote and global teams. Along with private leadership communication coaching, Heather facilitates group training courses and consults on a number of topics related to global communication. Heather is also an External Industry Expert for NUS Business School’s Executive Education programs where she runs modules on communication, presentation, and storytelling skills. For more information about Heather, visit https://heatherhansen.com/unmuted/. Global Speech Academy builds connected, collaborative and inclusive global teams through clear, confident and effective communication.