Voice Tech Podcast artwork

Voice Tech Podcast

89 episodes - English - Latest episode: almost 3 years ago - ★★★★★ - 17 ratings

Listen to conversations with voice technology experts, and boost your knowledge and technical skills. Learn from #voicefirst professionals about voice interfaces, voice assistants, chatbots, alexa, machine learning, data science and AI. Subscribe on Apple Podcasts, Google Podcasts, and Spotify, as well as Amazon Alexa, Google Assistant, Samsung Bixby and more.

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Episodes

5 Fantastic French Startups - Vivatech 2021 - Voice Tech Podcast ep.086

June 24, 2021 10:00 - 49 minutes - 34.1 MB

Five different french audio startups explain what their companies’ missions are as they’re interviewed at the Vivatech 2021 mega-conference in Paris, France. One french company that stood out was Cogneed, which focuses on the power of AI specifically when it comes to Inside Sales, Customer Care & Sales Development Reps, assisting them with dynamic display of relevant information, triggered by audio detection. Then comes Storyfox, a video interview tool that companies can use to create stru...

Conversation Design Festival - Hans van Dam, CDI - Voice Tech Podcast ep.085

June 07, 2021 09:00 - 1 hour - 41.7 MB

Hans van Dam is the CEO of Conversation Design Institute, a company that teaches a human-centric workflow to conversation design which has proven itself in organisations around the world. This is Hans’s second appearance on the show, the first one being in episode 51 back in January. Hans explains what exactly conversation design means and focuses on its importance regarding conversational AI technologies. He shares his vast experience with training conversation designers at CDI, in order t...

Real-time Voice Changer - Jaime Bosch & Alex Bordanova, Voicemod

May 18, 2021 08:00 - 30 minutes - 21.1 MB

Jaime Bosch is the co-founder CEO of Voicemod, a massively popular real-time voice manipulation, augmentation & soundboard application for Windows PC. He is joined by Alex Bordanova, Director of Audio Experience at Voicemod. Based in Valencia, Spain, Voicemod has amassed over 17 million registered users & is the number one choice to create a unique & powerful sonic identity, whether it’s for gaming, content creation, dungeon-mastering, or just hanging out with friends online. We hear sampl...

A.I. Service Desks - Muddu Sudhakar, Aisera - Voice Tech Podcast ep.083

May 04, 2021 14:00 - 15 minutes - 10.6 MB

Muddu Sudhakar is the CEO of Aisera, the world’s first solution to use Conversational AI and Conversational RPA to transform the Service Desk in the Enterprise. We discuss how enterprises are using Aisera’s A.I. to automate and auto-resolve service desk requests from both employees and customers.  Muddu predicts that service desk tools will be used less over the coming years, to be replaced by self-service AI-powered Conversational platforms on collaboration tools like Zoom, Microsoft Teams...

Voice Transformation - Marco Liuni, Alta Voce - Voice Tech Podcast ep.082

April 06, 2021 09:00 - 16 minutes - 11.7 MB

Marco Liuni is the co-founder and audio miner at Alta Voce, a research-backed startup based in Paris, France that shapes the emotions in human and artificial voices to enhance communication. Their product, Alta Call, is a voice transformation technology for contact centers, improving both the clarity of speech and enhancing the smile in the voice. Marco explains how their tech works, and we hear samples of audio that have been transformed. We also cover some of the ethical issues of transf...

Interactive Storytelling - Christian Mahnke, EarReality - Voice Tech Podcast ep.081

March 23, 2021 21:00 - 16 minutes - 11.1 MB

Christian Mahnke is CEO of EarReality, which helps some of the biggest companies in the world such as Disney, Audible, and Vox create interactive stories for voice marketing. Their stories are published on Amazon Alexa, Google Assistant, Samsung Bixby and more. Christian shares some of his best practices for interactive voice writers, including why it's important to write characters that people identify with. EarReality is set for success with the upcoming launch of Twist, their interacti...

WordPress to Alexa - Christian Petroske, ShoutWorks - Voice Tech Podcast ep.080

November 30, 2020 13:00 - 15 minutes - 10.8 MB

Christian Petroske is President of Shoutworks, a new Wordpress plugin that lets you publish content to Amazon Alexa with the push of a button. ShoutWorks lets you send notifications through Amazon Alexa, with a 90 percent plus open rate. This helps publishers grow their audience, get more leads, and boost sales in a few clicks. In this episode, Christian and host Carl Robinson discuss the Shoutworks Wordpress plugin, what it is, and how it helps you create an Alexa skill in just one click. ...

Alexa Skill Numbers - Simon Landry, Voice Market Data - Voice Tech Podcast ep.079

November 02, 2020 11:00 - 16 minutes - 11.2 MB

Simon Landry is the founder of Voice Market Data, a service that makes voice market data more accessible to voice developers. We discover how a macro view of the Alexa marketplace can help us measure app success in different markets, spot new product opportunities and feature ideas, and highlight discoverability issues. Simon’s extensive academic background has given him a unique ability to unearth rich data, and present it in an accessible format that can be understood by all. This is a fa...

Podcast Tips, Tools and Voice - Carl Robinson, Rumble Studio - Voice Tech Podcast ep.078

October 12, 2020 10:00 - 15 minutes - 10.8 MB

This episode was created by Roger Kibbe, senior developer evangelist for Viv Labs/Samsung, for the Bixby Developers Chat podcast. Roger interviewed me, Carl Robinson, about my new project, Rumble Studio. It’s an innovative new tool for recording podcasts and audio content asynchronously; and yes, we used Rumble Studio to record this podcast! Here’s what Roger wrote in the original podcast description: We discuss how Carl got involved in podcasting and what he has learned 70+ podcasts in. C...

Voice X Design Sprint - Maaike Coppens - Voice Tech Podcast ep.077

September 28, 2020 07:00 - 16 minutes - 11 MB

This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech Pro  Design Sprint was greeted by Jake Knapp, and the idea is to build and test a prototype in only five days. A small team works for a week to rapidly progress from problem to tested solution, using a proven step-by-step checklist. Jake describes it as fast-forwarding into the future so you can see how customers react before you invest all the time and ...

Speech Processing for Disease - Prof. Ami Moyal, President, Afeka Tel Aviv College of Engineering - Voice Tech Podcast ep.076

September 15, 2020 08:00 - 16 minutes - 11.2 MB

This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech Pro  Imagine if voice technology could be used to diagnose diseases! This could be a reality if voice tech is used to identify non-speech sounds, such as coughs. This focus is of particular interest at the moment as the world’s governments rally resources to protect populations against COVID-19.  This is one area of focus for this week’s guest, Prof. Am...

Interactive Web - Speak2Web & Outgrow - Voice Tech Podcast ep.075

August 31, 2020 08:00 - 16 minutes - 11.2 MB

This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech Pro  Today on the show, we welcome Jason Croyle, the Director of Partnerships at Speak2Web, and Dr. Saksham Sharda, the Creative Director at Outgrow, to talk about interactive websites and website marketing through conversational interaction. In this episode, we learn more about the features of both the Speak2Web and Outgrow platforms and how they diffe...

The Fourth Age - Byron Reese, Gigaom - Voice Tech Podcast ep.074

August 17, 2020 07:00 - 16 minutes - 11.2 MB

This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech Pro  When we talk about the way that AI will shape the future, there are such polarized beliefs, with one camp fearing it and the other vehemently dismissing these fear-filled claims. Today’s guest, Byron Reese, believes that these opposing views stem from fundamentally different world views.  Byron is the former CEO of Gigaom, a well-respected technolo...

Open Source NLU - Alan Nichol, Rasa - Voice Tech Podcast ep.073

August 04, 2020 07:00 - 16 minutes - 11.2 MB

This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech Pro  Aside from having an excellent product, one of the best ways to foster adoption is by building community support early on. One company that has reaped the rewards of taking this approach, is Rasa, an open-source, natural language understanding framework that helps companies build mission-critical contextual assistants, and its co-founder and CTO, Al...

Text-to-Speech Wizardry - Niclas Bergstrom, ReadSpeaker - Voice Tech Podcast ep.071

July 20, 2020 13:00 - 58 minutes - 40.1 MB

Brand recognition has long been about logos, taglines, and advertising campaigns, but what if you could use a voice that sounded like your brand to add another level of brand awareness? This is one of the many interesting services ReadSpeaker, an innovative text-to-speech company offers, and its founder and CTO, Niclas Bergström, joins us today.  In this episode, we learn more about the company and the variety of products they offer. From web-based SaaS solutions for management and educatio...

Text-to-Speech Wizardry - Niclas Bergstrom, ReadSpeaker - Voice Tech Podcast ep.072

July 20, 2020 13:00 - 16 minutes - 11.2 MB

This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech Pro  Brand recognition has long been about logos, taglines, and advertising campaigns, but what if you could use a voice that sounded like your brand to add another level of brand awareness? This is one of the many interesting services ReadSpeaker, an innovative text-to-speech company offers, and its founder and CTO, Niclas Bergström, joins us today.  I...

Someone to Practice With - Elie Dordek, ShanenLi - Voice Tech Botcast bc.001

July 13, 2020 11:00 - 42 minutes - 29.6 MB

This is a special bonus episode recorded on the new Rumble Studio audio platform that I’ve created. Rumble Studio is a conversational A.I. SaaS for businesses to plan, record, publish and distribute audio for content marketing, and in a fraction of the time it takes today. The conversations are recorded asynchronously, so I’ve coined the new term, BotcastTM. The very first BotcastTM to be published on the Voice Tech Podcast is with Rabbi Elijah C Dordek! Elijah (Elie) is the founder of Shan...

Someone to Practice With - Elie Dordek, ShanenLi - Voice Tech Botcast ep.071

July 13, 2020 11:00 - 16 minutes - 11.2 MB

This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech Pro This is a special bonus episode recorded on the new Rumble Studio audio platform that I’ve created. Rumble Studio is a conversational A.I. SaaS for businesses to plan, record, publish and distribute audio for content marketing, and in a fraction of the time it takes today. The conversations are recorded asynchronously, so I’ve coined the new term, Bo...

Conversational Components - Yaki Dunietz, CoCo - Voice Tech Podcast ep.070

July 06, 2020 07:00 - 16 minutes - 11.2 MB

This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech Pro  As the voice industry continues to grow in leaps and bounds, conversational components stand out as a key development moving forward. What are these conversational components? Simply put, they are modular blocks of customizable, reusable conversational services, accessible via APIs that can fit together in a myriad of ways to form larger, conversati...

Investing in Voice - Yannick Oswald, Mangrove Capital - Voice Tech Podcast ep.069

June 22, 2020 10:00 - 16 minutes - 11.2 MB

This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech Pro  As the number of voice tech innovations continues to rise, how are investors responding? Is there interest in this potential investment niche or has it not yet penetrated the investor psyche enough for serious capital injection? Today's guest, Yannick Oswald of Mangrove Capital Partners, shares his investor insights into the voice tech space.  Mang...

The Voice Layer - Jan König, Jovo - Voice Tech Podcast ep.068

June 08, 2020 12:00 - 16 minutes - 11.2 MB

This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech Pro  Today on the show, we welcome Jan König, co-founder of Jovo. Jovo is an open source layer that lets you build and run voice experiences across multiple devices and platforms including, Amazon Alexa, Google Assistant, Samsung Bixby, mobile phone and web apps, and many more! In this episode, we get an inside look into Jovo’s architecture and business...

Getting Started - Steve Tingiris, Dabble Lab - Voice Tech Podcast ep.067

May 25, 2020 07:00 - 16 minutes - 11.2 MB

This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech Pro  Today on the show, we welcome Steve Tingiris. Steve is a leader in the field of voice development, a serial entrepreneur, and amazingly he still codes everyday. He’s the founder of Dabble Lab, which builds tech products and tools to automate business workflows with a strong focus on AI-powered digital assistants and voice. He also runs the hugely po...

Inside Voice - Carl Robinson - Voice Tech Podcast ep.066

May 11, 2020 09:00 - 16 minutes - 11.2 MB

This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech Pro  Today on the show, we welcome Carl Robinson. Yep, the script has been flipped, and your favorite Voice Tech Podcast host is now on the other side of the mic as today’s guest! Interviewing Carl live from Project Voice is the brilliant Keri Roberts – host of the Inside Voice Podcast. In this episode, we find out more about Carl’s background as a data...

Voice Dating - Marek Mis, OnlyOne - Voice Tech Podcast ep.065

April 27, 2020 08:00 - 16 minutes - 11.2 MB

This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech Pro  Marek Mis is the founder of OnlyOne, the first ever voice-dating application. Only One helps users find their true love using only their voice. We explore the fascinating concept of without images, diving into the product features, and how the platform matches you up with your perfect partner. We discuss dating apps in general, typical behavioral p...

Setting the Standard - Jon Stine, Open Voice Network - Voice Tech Podcast ep.064

April 13, 2020 10:00 - 16 minutes - 11.2 MB

This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech Pro  Jon is the leader of the Open Voice Network, an organization that seeks to create a future of AI voice that is standards-based, interoperable, accessible, and data protected. While the voice movement is growing rapidly, it is still very much in a fledgling state. This makes the task of setting up governance and standards in the space highly relevant...

One Million Conversations - Braden Ream, Voiceflow - Voice Tech Podcast ep.063

April 06, 2020 11:00 - 16 minutes - 11.2 MB

This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech Pro  Braden Ream is the CEO of Voiceflow, a collaborative design platform for voice app development. Voiceflow is currently responsible for powering one million conversations a month and 6% of the world’s Alexa Skills are built on their platform.  In this episode, we discover how to build Alexa Skills and Google Actions without coding, using Voiceflow’s...

Testing Voice Apps - Emerson Sklar, Bespoken - Voice Tech Podcast ep.062

March 23, 2020 10:00 - 16 minutes - 11.2 MB

This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech Pro  Emerson Sklar is the Chief Evangelist at Bespoken, a company with a popular toolkit for testing and monitoring voice apps. We start by unpacking the fundamentals of testing and the various types, from the unit and end-to-end testing to continuous and usability performance testing.  Emerson talks to us through the product features of Bespoken and ho...

Samsung Bixby In-Depth - Roger Kibbe, Viv Labs - Voice Tech Podcast ep.061

March 16, 2020 08:00 - 16 minutes - 11.2 MB

This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech Pro  Bixby 2, Samsung’s new voice assistant, is poised to become a major player in the voice ecosystem. With 500m devices sold each year, it represents an enormous opportunity for voice developers. Bixby’s Lead Developer Evangelist, Roger Kibbe, introduces us to the new product and what it means for developers, users, and the frontier of voice. In this ...

Security, Content, Utilities, Students - IDRnD, Trinity Audio, ICF, Park - Voice Tech Podcast ep.060

March 09, 2020 10:00 - 15 minutes - 10.3 MB

This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech Pro  In today’s episode, you’ll hear four of my favorite conversations with brands and providers recorded at the recent Project Voice conference in Chattanooga, Tennessee.  First up is Alexey Khitrov from IDR&D, who comes back on the show to give us an update on recent features, including their prizewinning results on liveness checks, a five-step behind...

Voice Commerce: FMCG Shopping - Krish Velkar, Ogilvy - Voice Tech Podcast ep.059

March 02, 2020 08:00 - 16 minutes - 11.3 MB

This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech Pro  As voice-assistant technologies become more frequent in many different industries, questions of its influence on those industries themselves become more pertinent. Today’s guest is Krish Velkar from Ogilvy, who joins us to discuss his recent master's dissertation which explored the influence of voice assistants on the purchasing of FMCG products (fa...

Banking on Voice - ENACOMM & Bank Independent - Voice Tech Podcast ep.058

February 24, 2020 10:00 - 16 minutes - 11.3 MB

This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech Pro  On the show this week, we welcome Stacey Zuniga, the VP of Financial Services at ENACOMM, a FinTech provider of intelligent interactions and customer authentication for banks and financial services companies. Also joining us for the conversation is Kelly Burdette, the Senior Vice President of Digital and Product at Bank Independent – a customer of E...

7 French Pioneers - Voice Tech Paris 2019 - Voice Tech Podcast ep.057

February 17, 2020 11:00 - 16 minutes - 11.3 MB

This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech Pro Today on the show we talk with seven leading French companies in the burgeoning European voice space. The Voice Tech Paris 2019 Conference took place just last November and was the first B2B event dedicated to voice technology in France. But with over 50 speakers and 700 participants who attended, it’s safe to say that it’s certainly not going to be ...

Giving Voice to Brands - Tobias Dengel, WillowTree - Voice Tech Podcast ep.056

February 10, 2020 07:00 - 16 minutes - 11.3 MB

How do you choose a voice for your brand? Why is it important for brands to have a voice in the first place? And what are the things you need to consider when choosing a voice?  Today on the show, we welcome the CEO of WillowTree, Tobias Dengel, to answer these questions and give us a deeper insight into what the feeling is amongst the top tech execs about voice technology today. WillowTree is a leading mobile strategy, design, and app development company servicing Fortune 500 and Fortune 5...

Social Robot Counsellors - Jackie Andrade, Uni. Plymouth - Voice Tech Podcast ep.055

February 03, 2020 06:00 - 16 minutes - 11.3 MB

This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech Pro  Today on the show we welcome Jackie Andrade, Professor of Psychology at the University of Plymouth, and Leonie Cooper, a Ph.D. candidate at the university who is researching robot-delivered intervention to reduce procrastination. In this episode, we talk about how people communicate with robots, the role that robots can play in healthcare, and how r...

Auspices of Agencies - Skilled Creative, Vixen Labs, Seedcube - Voice Tech Podcast ep.054

January 27, 2020 04:00 - 16 minutes - 11.3 MB

This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech Pro Three of the world's leading digital agencies share their experiences in the world of voice, at the Project Voice 2020 conference. Brandon Kaplan of Skilled Creative in New York tells us how Fortune 500s are using voice right now, and how voice is quickly becoming an essential component of larger marketing campaigns. We discuss data capture, marketi...

Payments & Voice - Checkout.com & Adyen - Voice Tech Podcast ep.053

January 21, 2020 07:00 - 16 minutes - 11.3 MB

This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech Pro Today we bring you two in-depth conversations from the Slush Mega Conference in Helsinki, Finland. In this episode, we’ll be talking with two giants in the payments space, Guillaume Pousaz the founder and CEO of checkout.com and Pieter van der Does, the CEO of Adyen. During our conversation, we discussed their opinions on voice payments — whether th...

Automotive Voice Design - Shyamala Prayaga, Ford Motor - Voice Tech Podcast ep.052

January 13, 2020 06:00 - 17 minutes - 12.1 MB

This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech Pro Today on the show we welcome Shyamala Prayaga, the product owner for the Autonomous Digital Assistant at Ford Motor. In this episode, listeners will gain some insight into where voice tech is heading from the auto manufacturer’s point of view.  Shyamala will share about her background in design and why she moved into the voice field, and then she ou...

Conversation Design Mastery - Hans van Dam, Robocopy - Voice Tech Podcast ep.051

January 07, 2020 06:00 - 16 minutes - 11.3 MB

This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech Pro On the show today we welcome Hans van Dam, the co-founder of Robocopy, a company that trains and certifies conversation designers all around the world. Hans begins by explaining to listeners what exactly conversation design entails and why it is important in the context of conversational AI technologies.  We cover the various areas that conversation...

Project Voice 2020 - Bradley Metrock, Score Publishing - Voice Tech Podcast ep.050

December 26, 2019 08:00 - 16 minutes - 11.3 MB

This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech Pro https://voicetechpodcast.com/pro “What should we be doing with voice?” If you or your team are asking that question, you need to be at Project Voice and we’re here to tell you why! Today on the VoiceTech Podcast we welcome Bradley Metrock, the organizer of Project Voice 2020. Bradley is CEO of Nashville-based Score Publishing, which helps creators f...

Project Voice 2020 - Bradley Metrock, Score Publishing - Voice Tech Podcast ep.050

December 26, 2019 08:00 - 16 minutes - 11.3 MB

This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech Pro https://voicetechpodcast.com/pro “What should we be doing with voice?” If you or your team are asking that question, you need to be at Project Voice and we’re here to tell you why! Today on the VoiceTech Podcast we welcome Bradley Metrock, the organizer of Project Voice 2020. Bradley is CEO of Nashville-based Score Publishing, which helps creators f...

Sound of the Police - Anthony Tassone, Green Key - Voice Tech Podcast ep.049

December 09, 2019 16:00 - 16 minutes - 11.3 MB

This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech Pro Today’s guest is Anthony Tassone, founder of Green Key, a startup that builds artificial intelligence to optimize sales, trading, and a growing list of other services. Green Key uses voice technology to structure conversations into actionable data toward the end aim of generating insights and powering automation. They also work with police officers a...

Voice & Chatbots in Healthcare - Nathan Treloar, Orbita - Voice Tech Podcast ep.048

December 02, 2019 18:00 - 16 minutes - 11.3 MB

This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech Pro https://voicetechpodcast.com/pro Today on the VoiceTech Podcast we welcome Nathan Treloar, who is the founder and president of Orbita. Orbita is a Boston-based company that provides software to improve patient engagement in digital health through voice-first and artificial intelligence solutions. Nathan is a highly respected speaker and authority in ...

Slush 2019, Helsinki, Finland - Voice Tech Podcast ep.047

November 24, 2019 18:00 - 16 minutes - 11.3 MB

Episode description In this episode, you'll hear me talk with six of the hottest startups at the Slush 2019 tech conference in Helsinki, Finland. These include: a mobile app and Alexa skill to track your carbon footprint from your purchases; an automatic podcast creation product that uses text to speech to transform your blog posts into full podcast episodes; a wonderful UK startup that helps children to say what's on their minds and report abuse; an ID verification system that makes you pu...

Voice UX for Self-driving Cars - Adam Emfield, Cerence - Voice Tech Podcast ep.046

November 11, 2019 12:00 - 16 minutes - 11.3 MB

Adam Emfield is the Head of User Experience at Cerence, formerly known as Nuance Automotive. Join us for a fascinating conversation about voice UX in the automobiles of the future. Discover Cerence's vision for a multi-modal, multi-sensor, multi-assistant driving experience, plus the many advantages voice brings to drivers and manufacturers. Then dive into the latest design concepts of voice in the car, including personalisation and contextual awareness, and how speech anthropomorphism and ...

The Wix of Voice - Bob Stolzberg, VoiceXP - Voice Tech Podcast ep.045

November 04, 2019 16:00 - 16 minutes - 11.3 MB

Bob Stolzberg is the founder of VoiceXP, a platform that lets you build engaging voice experiences for Amazon Alexa, Google Assistant, and Samsung Bixby without writing a line of code. Find out how VoiceXP's super simple form based approach lets users have build multimodal voice apps with custom voices and API integrations for a wide variety of use cases.  We also learn about some of the big trends in voice, such as why now is the perfect time to set up a flash briefing, what the word on t...

Dialogflow Chatbots for Websites - Rob Lubow, Botcopy - Voice Tech Podcast ep.044

October 28, 2019 13:00 - 16 minutes - 11.3 MB

Rob Lubow is the co-founder of Botcopy, a tool that lets you build custom chatbots for your website, powered by Dialogflow. Rob explains the benefits of text-based chatbots, shares some chatbot design tips, and explains how to quickly build your own using Dialogflow and Botcopy. We discover the major uses for website chatbots, and a new trend for full screen bot landing pages.  Rob explains some of the limitations of voice bots, such as high cognitive load, and the many advantages multimoda...

Voice Box Office - Micah Hollingworth, Broadw.ai - Voice Tech Podcast ep.043

October 22, 2019 09:00 - 16 minutes - 11.3 MB

Micah Hollingworth is CEO and co-founder of Broadw.ai, an AI powered ticketing agent and integrated marketing platform for live Broadway events and theatre-goers. We discover how voice and conversational AI are being used in the theatre industry, helping to tackle the most pressing challenges faced by consumers and ticket sellers.   Conversational interfaces capture huge amounts of data, which is key to targeting the right customers in outbound campaigns, personalising the offer, and sellin...

Voice Search for eCommerce - Mike Page, Phebi Inc - Voice Tech Podcast ep.042

October 14, 2019 19:00 - 16 minutes - 11.3 MB

Mike Page is the co-founder and CEO of Phebi, Inc, a voice search SaaS solution that makes it easy for customers to talk to e-commerce websites. We discuss how and why adding contextual voice search to your website can increase user engagement and sales, improve data privacy and regulatory compliance, and help you develop a closer relationship with your customers.  We discover that training custom speech-to-text models (STT) such as Phebi's allows for some interesting use cases outside of e...

Airbnb Hospitality by Voice - Petar Ojdrovic, Home Service - Voice Tech Podcast ep.041

October 08, 2019 09:00 - 16 minutes - 11.2 MB

Petar Ojdrovic is the founder of Home Service, a voice-based solution for vacation rental management that Improves the guest experience while helping hosts save time and drive 5 star reviews. I'm also joined by my co-host, the inimitable Charlie Cadbury, CEO of Say It Now, who elevates the discussion with his vast experience of building apps for the travel and hospitality industries.  In this episode we learn about the typical problems vacation rental hosts and guests face during their stay...

Surveys by Voice - Stuart Crane, SurveyLine - Voice Tech Podcast ep.040

September 30, 2019 21:00 - 16 minutes - 11.3 MB

Stuart Crane is the founder and CEO of SurveyLine, a new product that lets you create voice based surveys. Stuart presents the many use cases of voice surveys, and their advantages over traditional methods. He also shares some design tips for creating effective voice surveys, including how to personalise the questions for users and use a custom voice for branding.  SurveyLine and the Voice Tech Podcast have partnered up to make a survey especially for you, the Voice Tech Podcast listener! T...

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