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UpSkill Talks

197 episodes - English - Latest episode: 8 months ago - ★★★★★ - 1 rating

UpSkill Talks is a podcast for leaders. Leaders who are forward thinking and want to be on the cutting edge, actively seeking innovative and creative ways to interact and lead others. Leaders who want the most up-to-date people skills in their toolkit. And it is especially only for leaders who are willing to explore ideas and perspectives outside of their comfort zone and take the risks to go wherever our conversations take us.

The UpSkill Corporation Inc. (UpSkill) is an inclusive leadership hub at the forefront of pioneering open innovation, in partnership with North America's premier higher learning institutions, government entities, and both for-profit and not-for-profit sectors. Our mission is to empower individuals and organizations to unlock their full leadership potential, instilling confidence through programs and experiences tailored to address the evolving challenges of the global business landscape.

Management Business Education Self-Improvement
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Episodes

#66: UpSkill: How to Develop CONFIDENCE in 3 Easy Steps (1/3)

February 20, 2023 10:00 - 15 minutes - 11 MB

In this episode Michel addresses one of the most popular questions we get here at upscale talks. How do I develop confidence? She introduces the UpSkill CIA Confidence Formula for effectively developing confidence. The steps are  C - Courage I - Intention A - Action In this episode she leads with the I for - intention.  Even developing confidence requires a Plan! Do miss the key questions to ask yourself in this episode. Then follow next week for the next two steps. At UpSkill, we a...

#65: UpSkill: Stop it Now. Say No! Set Boundaries to improve your life!

January 30, 2023 10:00 - 15 minutes - 11 MB

In this episode Michel talks about  setting boundaries, and practicing the art of saying no! Setting boundaries is easy. Maintaining boundaries is the real skill. She discusses 5 types boundaries that you need to set to give yourself and others space: Mental, Emotional, Physical, Material and Time. We can set boundaries around the use of our time. We can set boundaries around our emotions. We can set boundaries around our physical bodies and physical spaces we can set boundaries around ou...

#64: UpSkill: Get Set for Success in 4 Easy Steps

January 23, 2023 02:00 - 14 minutes - 9.89 MB

It's a new year, new journey and new opportunities abound. Are you Set for Success? In this episode Michel invites you to take 4 easy steps to win for yourself in 2023 Step 1: Choose a theme for your year - a word or phrase. Make this year, a themed year for you. Choose a theme. That's going to make a big difference in your life. Whether that's a verb, that's going to tell you the action that you need to do. Whether that's an adjective, that's going to describe how you go about it, whethe...

#63: UpSkill: How to Bring Your Audience on an Emotional Journey

January 16, 2023 10:00 - 10 minutes - 7.04 MB

We've focused on storytelling format for the past few posts.   It's an important part of effectiveness, but it isn't the whole. At its core, storytelling is about eliciting an emotional response from your audience. That emotional response does not have to come at the expense of knowledge or facts. You can intertwine the two and create effective stories that sell your ideas and values. Please go to UpSkillCommunity.com to review show notes and join a community of leaders devoted to UpSkill...

#62: UpSkill: Win Your Audience Over With Simplicity and Imagery

January 09, 2023 10:00 - 9 minutes - 6.58 MB

When you have an important presentation, you always aim to impress. Sometimes we think that we must wow our audience with our intelligence, and that the best way to do so is to dive into technical terms and throw a lot of information at them. That is often not the right approach. Even if your audience understands the information you throw at them, it doesn't mean it's engaging or convincing. Sometimes, using simple stories can be more effective. In this episode we dive into a case study fr...

#61: UpSkill: The 4 Key Parts of a Business Story

January 02, 2023 10:00 - 10 minutes - 7.14 MB

If you want your business to have an identity, a story can be so much more meaningful than a list of values.  In this week's episode, Colleen Stewart discusses the four key phases of a story that you can use to organize your ideas: setting, challenge, solution and outcome. Using these four pieces effectively can help to grab your audience's attention and change their perception of you. Listen as Colleen answers questions from other UpSkillers in order to paint the picture of how to create...

#60: UpSkill: How to Create a Compelling "Hero" for Your Audience

December 26, 2022 10:00 - 14 minutes - 9.68 MB

In this week's podcast we will take more insights from our Fireside Chat with Colleen Stewart. A few weeks ago she shared her insight on Joseph Campbell and The Hero's Journey, which goes back to the mid 1900s. Campbell obtained his B.A from Columbia and later studied in Europe. Upon returning to America, he couldn't get a job. Campbell then went to live with friends in Upstate New York. He read everything he could at the local public library for five years, which became a substitute for ...

#59: UpSkill: How to Master Storytelling Structure

December 19, 2022 14:00 - 13 minutes - 8.97 MB

"The single biggest problem with communication is the illusion that it has taken place," George Bernard Shaw. Colleen Stewart shared her favoured storytelling structure during her talk with UpSkill Community, and we want to let all UpSkillers learn from it as well. Using the structure she shares will allow you to better build the stakes and hold your audience's attention, whether it is for two minutes, or an hour. Please go to UpSkillCommunity.com to review show notes and join a community...

#58: UpSkill — 3 Building Blocks of an Effective Story

December 12, 2022 10:00 - 15 minutes - 11 MB

"The universe is made up of stories, not of atoms," Muriel Rukeyser. In this episode we will continue to explore the importance of storytelling for our brand. The mechanics of storytelling can come easy to us in social situations. You can share a funny anecdote using the right speed and the right emotion in the right places. You can get your audience going. The issue is translating that to a business setting. In this podcast, we will break down effective mechanisms for storytelling. Plea...

#57: UpSkill — Honing Your Presentation Skills

December 05, 2022 10:00 - 11 minutes - 7.82 MB

Public speaking is one of the most common fears that people face in the corporate or academic sphere. However, presenting your ideas effectively is key to business. You don't have to think of "presenting" as something that only happens on a stage in front of an audience. Any time you are sharing ideas verbally you are presenting.  In this episode, we will give you some actionable tips that will help you to present ideas more effectively. Please go to UpSkillCommunity.com to review show no...

#56: UpSkill — Storytelling and Non-Verbal Communication

November 28, 2022 10:00 - 13 minutes - 8.98 MB

The UpSkill Community recently had a fireside chat with Colleen Stewart, who discussed the importance of storytelling to branding. Colleen, the founder of Perfect Pitch Consulting, is now an effective storyteller. However,  she remembers a moment where a prospective customer fell asleep during one of her presentations. That experience is what led her to her current role. When we try to sell a product or idea, we are essentially creating a story for it. As part of our storytelling we must a...

#55: UpSkill — Taking Feedback to Understand Your Brand

November 21, 2022 10:00 - 12 minutes - 8.91 MB

During our discussion with Peter Wilken we touched on the idea that you do not own your brand. Your brand is shaped by other's perceptions of you. As we continue our discussion on branding, we want to explore how you can gather the feedback that will be useful to uncovering your brand and its reputation. This will require identifying the right people to receive feedback from and putting our ego aside. At UpSkill, we are building a community of UpSkillers, learning and growing together. ...

#54: UpSkill — How to Create a Distinctive Brand

November 14, 2022 15:00 - 12 minutes - 8.7 MB

In this episode we wrap up our discussion with branding expert Peter Wilken. Wilken takes us through the main qualities of distinctive brands and how brands come to dominate a territory in the mind of their consumers. Wilken shares the five components of what he calls the "brand blueprint." We also examine three reasons why brands fail. Hopefully this episode can also help you tweak your personal or company brand. Please go to UpSkillCommunity.com to review show notes and join a communit...

#53: UpSkill — Branding and Brand Strategy to Shine your Unique Beam

November 07, 2022 22:00 - 14 minutes - 9.7 MB

In this episode of UpSkill Talks branding expert Peter Wilken continues the discussion on branding.  As Wilken said in the previous episode, branding is often overcomplicated by the people who control the information. Peter delves more into the idea of "Who owns your brand?" As Jeff Bezos says, "Your brand is what people say about you when you're not in the room." Wilken mirrors some of this mindset, but also mentions you have some power over creating that perception that sticks in people'...

#52: UpSkill — What is Your Brand?

October 31, 2022 09:00 - 9 minutes - 6.83 MB

For the first episode of season two, we dive into a discussion of branding. We often hear the terms "brand" and "branding," but how many of us can really explain it?  We know it relates to self-marketing, but we might not view it as relevant for us if we don't own a business or if we're not a public figure. As Jeff Bezos says, ""Your brand is what other people say about you when you're not in the room."  For this episode, branding expert Peter Wilken joins the Upskill Community to define ...

#51: UpSkill — Reflections and Gratitude after a year of podcasting

October 25, 2022 02:00 - 10 minutes - 7.59 MB

This episode marks the end of Season One of Upskill Talks, and Michel uses it to share her gratitude with loyal listeners for helping the podcast grow so much over this past year. The community has been a key part of Upskill Talks, especially the highly-requested discussion of Imposter Syndrome. To our followers, thank you for stepping out of your comfort zone with us and exploring new ways of looking at old problems. At UpSkill, we are building a community of UpSkillers, learning and gro...

Episode #50: A Conversation on Imposter Syndrome 5 of 5

October 17, 2022 21:00 - 18 minutes - 12.5 MB

In the final episode of our discussion of imposter syndrome, we focus on how imposter syndrome affects branding. For those suffering with imposter syndrome, the concept of branding, or even self-marketing, can be intimidating. Michel personally knows industry leaders with decades of experience who are hesitant to publicly post their thoughts on forums such as LinkedIn. Sometimes there may be a professional desire for anonymity, other times there is simply the belief that their views are no...

#50: UpSkill — A Conversation on Imposter Syndrome (5 of 5)

October 17, 2022 21:00 - 18 minutes - 12.5 MB

In the final episode of our discussion of imposter syndrome, we focus on how imposter syndrome affects branding. For those suffering with imposter syndrome, the concept of branding, or even self-marketing, can be intimidating. Michel personally knows industry leaders with decades of experience who are hesitant to publicly post their thoughts on forums such as LinkedIn. Sometimes there may be a professional desire for anonymity, other times there is simply the belief that their views are no...

#49: UpSkill — A Conversation on Imposter Syndrome (4 of 5)

October 10, 2022 09:00 - 19 minutes - 13.6 MB

In this episode we bring up three key things that can help you to reduce your imposter syndrome: Mentoring others, career clarity, running your own race. Mentoring others helps to reinforce your own knowledge and demonstrate to yourself that you have expertise and value.  Mentoring does not need to be done in a formal role, where you have a job title or expectations to lead others. You can mentor no matter the environment or your position. Cadeem shares his experiences mentoring others as a...

Episode #49: A Conversation on Imposter Syndrome 4 of 5

October 10, 2022 09:00 - 19 minutes - 13.6 MB

In this episode we bring up three key things that can help you to reduce your imposter syndrome: Mentoring others, career clarity, running your own race. Mentoring others helps to reinforce your own knowledge and demonstrate to yourself that you have expertise and value.  Mentoring does not need to be done in a formal role, where you have a job title or expectations to lead others. You can mentor no matter the environment or your position. Cadeem shares his experiences mentoring others as a...

#48: UpSkill — A Conversation on Imposter Syndrome (3 of 5)

October 03, 2022 09:00 - 19 minutes - 13.5 MB

In the third part of our discussion about imposter syndrome, we  explore its connection to organizational structures, power, influence, vulnerability and collaboration. Hierarchical structures in our workplaces or academic environments can often leave those who aren't at the top feeling powerless. As an employee we don't want to challenge the manager. As a student we don't want to challenge the professor. However, we break down how it is possible to have power and influence, no matter your...

Episode #48: A Conversation on Imposter Syndrome 3 of 5

October 03, 2022 09:00 - 19 minutes - 13.5 MB

In the third part of our discussion about imposter syndrome, we  explore its connection to organizational structures, power, influence, vulnerability and collaboration. Hierarchical structures in our workplaces or academic environments can often leave those who aren't at the top feeling powerless. As an employee we don't want to challenge the manager. As a student we don't want to challenge the professor. However, we break down how it is possible to have power and influence, no matter your...

#47: UpSkill — A Conversation on Imposter Syndrome (2 of 5)

September 26, 2022 09:00 - 20 minutes - 14 MB

In part two of the Upskill imposter conversation, Michel, Cadeem, Diana and Tiffany focus on the concept of psychological safety.  The concept was developed by Amy Edmondson and the Upskill group focuses on how it can help people feel more secure in their workplaces. When psychological safety is present,  people feel safe to take the interpersonal risk of presenting their ideas and seeking clarification (asking "stupid" questions) from their peers and supervisors.  Cadeem shares his experi...

Episode #47: A Conversation on Imposter Syndrome 2 of 5

September 26, 2022 09:00 - 20 minutes - 14 MB

In part two of the Upskill imposter conversation, Michel, Cadeem, Diana and Tiffany focus on the concept of psychological safety.  The concept was developed by Amy Edmondson and the Upskill group focuses on how it can help people feel more secure in their workplaces. When psychological safety is present,  people feel safe to take the interpersonal risk of presenting their ideas and seeking clarification (asking "stupid" questions) from their peers and supervisors.  Cadeem shares his experi...

Episode #46: The Conversation on Imposter Syndrome - Straight to the Point (1 of 5)

September 18, 2022 23:00 - 19 minutes - 13.3 MB

In this episode, Michel invites you to join the conversation she is having with fellow UpSkillers on imposter syndrome.  It's a frank conversation with leaders sharing personal stories on how imposter syndrome impacts them, how it's showing up in their lives and their feelings about it.  In addition, they share openly about how our their work environments are fostering the feeling of imposter syndrome as well as supporting them to reduce it.  Michel invites you to reflect on how imposter ...

#46: UpSkill — The Conversation on Imposter Syndrome, Straight to the Point (1 of 5)

September 18, 2022 23:00 - 19 minutes - 13.3 MB

In this episode, Michel invites you to join the conversation she is having with fellow UpSkillers on imposter syndrome.  It's a frank conversation with leaders sharing personal stories on how imposter syndrome impacts them, how it's showing up in their lives and their feelings about it.  In addition, they share openly about how our their work environments are fostering the feeling of imposter syndrome as well as supporting them to reduce it.  Michel invites you to reflect on how imposter ...

#46: UpSkill — The Conversation on Imposter Syndrome, Straight to the Point (1 of 5)

September 18, 2022 23:00 - 19 minutes - 13.3 MB

In this episode, Michel invites you to join the conversation she is having with fellow UpSkillers on imposter syndrome.  It's a frank conversation with leaders sharing personal stories on how imposter syndrome impacts them, how it's showing up in their lives and their feelings about it.  In addition, they share openly about how our their work environments are fostering the feeling of imposter syndrome as well as supporting them to reduce it.  Michel invites you to reflect on how imposter ...

#45: UpSkill — How to Stop Imposter Syndrome From Taking Away From You and Your Community

September 12, 2022 09:00 - 11 minutes - 8 MB

In this episode Michel discusses the ways in which the imposture actually gets in the way of our progress without us even realizing it. There are specific consequences imposture syndrome can have on our lives, such as making us feel like we are unworthy of having more in our lives: promotions, better relationships etc. You stay in your comfort zone because you doubt that you will succeed, or that you deserve to go any further. Doing this holds you back, and also deprives others of the con...

Episode #45: How to stop imposter syndrome from taking away from you and your community

September 12, 2022 09:00 - 11 minutes - 8 MB

In this episode Michel discusses the ways in which the imposture actually gets in the way of our progress without us even realizing it. There are specific consequences imposture syndrome can have on our lives, such as making us feel like we are unworthy of having more in our lives: promotions, better relationships etc. You stay in your comfort zone because you doubt that you will succeed, or that you deserve to go any further. Doing this holds you back, and also deprives others of the con...

#44: UpSkill — Shift to Focusing on Your Strengths to Combat Imposter Syndrome

September 05, 2022 09:00 - 14 minutes - 9.71 MB

Seven out of 10 people experience imposter syndrome at some point. Additionally,  25% to 35% of high achievers also struggle with it.  You are not alone in your journey to rid yourself of imposter syndrome.  At its core, imposter syndrome is only a way of thinking. But it is very important way of thinking that can affect our well-being, and our success.  To defeat imposter syndrome we must form a new mindset. Instead of a mindset that focuses on what we view as our weaknesses or shortcomi...

Episode #44: Shift to focusing on your strengths to combat imposter syndrome

September 05, 2022 09:00 - 14 minutes - 9.71 MB

Seven out of 10 people experience imposter syndrome at some point. Additionally,  25% to 35% of high achievers also struggle with it.  You are not alone in your journey to rid yourself of imposter syndrome.  At its core, imposter syndrome is only a way of thinking. But it is very important way of thinking that can affect our well-being, and our success.  To defeat imposter syndrome we must form a new mindset. Instead of a mindset that focuses on what we view as our weaknesses or shortcomi...

#43: UpSkill — What are the Habits of Imposter Syndrome?

August 29, 2022 09:00 - 12 minutes - 8.96 MB

Whether you are a student or a seasoned professional, you likely have a skill. Not just a skill, but an area of expertise that you can help teach others.  When we have imposter syndrome, we don't acknowledge these areas. We can receive compliments and plaudits but we will always try to downplay them.  Phrases like "It's not that big a deal," or "Anyone could do it" might be common phrases for someone who is struggling with imposter syndrome.  Imposter syndrome doesn't affect every area of...

Episode #43: What are the habits of imposter syndrome?

August 29, 2022 09:00 - 12 minutes - 8.96 MB

Whether you are a student or a seasoned professional, you likely have a skill. Not just a skill, but an area of expertise that you can help teach others.  When we have imposter syndrome, we don't acknowledge these areas. We can receive compliments and plaudits but we will always try to downplay them.  Phrases like "It's not that big a deal," or "Anyone could do it" might be common phrases for someone who is struggling with imposter syndrome.  Imposter syndrome doesn't affect every area of...

Episode #42: What does imposter syndrome look like?

August 17, 2022 12:00 - 12 minutes - 8.93 MB

Susan Albert of the Cleveland clinic defines imposter syndrome as the feeling that everyone else knows exactly what they're doing, but you feel lost. Whether you are a student, recent graduate or experienced professional, imposter syndrome can affect your perception of yourself and your abilities.  Imposter syndrome may not show itself in every area of your life. It may only be among friends, it may only be at school, or maybe only at work. In this episode, Michel shares three specific tr...

#42: UpSkill — What Does Imposter Syndrome Look Like?

August 17, 2022 12:00 - 12 minutes - 8.93 MB

Susan Albert of the Cleveland clinic defines imposter syndrome as the feeling that everyone else knows exactly what they're doing, but you feel lost. Whether you are a student, recent graduate or experienced professional, imposter syndrome can affect your perception of yourself and your abilities.  Imposter syndrome may not show itself in every area of your life. It may only be among friends, it may only be at school, or maybe only at work. In this episode, Michel shares three specific tr...

Episode 41: How the Imposter Syndrome may be affecting your work

August 15, 2022 01:00 - 12 minutes - 8.46 MB

According to psychology today, "people who struggle with imposter syndrome, believe that they are undeserving of their achievements. They feel that they aren't as competent or intelligent as others might think. They think people will discover the truth about them and this truth will be the opposite of what the people actually believe. Those with imposter syndrome are often well accomplished. They may even hold high office or have numerous academic degrees." The imposter syndrome is a term c...

#41: UpSkill — How the Imposter Syndrome May be Affecting Your Work

August 15, 2022 01:00 - 12 minutes - 8.46 MB

According to psychology today, "people who struggle with imposter syndrome, believe that they are undeserving of their achievements. They feel that they aren't as competent or intelligent as others might think. They think people will discover the truth about them and this truth will be the opposite of what the people actually believe. Those with imposter syndrome are often well accomplished. They may even hold high office or have numerous academic degrees." The imposter syndrome is a term c...

#40: UpSkill — Align Your Personal and Organizational Values to Improve Results

August 07, 2022 20:00 - 8 minutes - 5.83 MB

People have values. Organizations have values. We have to be mindful of the values of our organizations. And likewise or organizations need to be mindful of the values of its people.  In this episode, Michel tells a story of horses on a farm who avoided the electric fence. As the horses approached the fence, they began to feel the energy and so they avoid the fence because they don't want to get shocked.  Values create a boundary maintain in system like that for us. When you approach the e...

Episode #40: Align your personal and organizational values to improve results

August 07, 2022 20:00 - 8 minutes - 5.83 MB

People have values. Organizations have values. We have to be mindful of the values of our organizations. And likewise or organizations need to be mindful of the values of its people.  In this episode, Michel tells a story of horses on a farm who avoided the electric fence. As the horses approached the fence, they began to feel the energy and so they avoid the fence because they don't want to get shocked.  Values create a boundary maintain in system like that for us. When you approach the e...

#39: UpSkill — Build a Sustainable Values Foundation for Your Life

August 03, 2022 11:00 - 9 minutes - 6.46 MB

Whatever you think, say, decide or do in life is based on your values. Values are the things we believe deeply. They affect how we live and work with others, how we treat others and how we allow ourselves to be treated by others. They impact the quality of leader that we can ever be and the quality of outcomes we will be able to get from our people.  In the episode, Michel provides clear steps to identify your values and use them to guide how conduct yourself so that you build your vision a...

Episode #39: Build a sustainable values foundation for your life

August 03, 2022 11:00 - 9 minutes - 6.46 MB

Whatever you think, say, decide or do in life is based on your values. Values are the things we believe deeply. They affect how we live and work with others, how we treat others and how we allow ourselves to be treated by others. They impact the quality of leader that we can ever be and the quality of outcomes we will be able to get from our people.  In the episode, Michel provides clear steps to identify your values and use them to guide how conduct yourself so that you build your vision a...

#38: UpSkill — The Gap Between What We Intend to Communicate and What is Actually Communicated

July 25, 2022 16:00 - 9 minutes - 6.43 MB

Michel encourages leaders to be mindful when communicating, particularly because of the power positions you hold that sometimes your intent and your impact are not the same.  Intent is how you think or feel and impact is how your words, decisions, actions, make others feel. We are not communicating to blank slates and the processor that the other person uses is shaded by their own experiences, by mistakes that others have made, by bad experiences, by their lived experiences, childhood trau...

Episode #38: The gap between what we intend to communicate and what is actually communicated

July 25, 2022 16:00 - 9 minutes - 6.43 MB

Michel encourages leaders to be mindful when communicating, particularly because of the power positions you hold that sometimes your intent and your impact are not the same.  Intent is how you think or feel and impact is how your words, decisions, actions, make others feel. We are not communicating to blank slates and the processor that the other person uses is shaded by their own experiences, by mistakes that others have made, by bad experiences, by their lived experiences, childhood tra...

Episode #37: Partnering and Communicating as a Leader

July 19, 2022 02:00 - 9 minutes - 6.57 MB

You are the part in partner. You are part of something bigger than yourself. Part of a team, an organization, part of a community, part of something much bigger. And so when you recognize yourself as part, then you understand the importance of partner in because you do not complete the puzzle. In this episode, Michel shares that as a leader you're going to be held accountable to create, to cultivate a culture of wellbeing, one that provides equitable inclusive employee experiences, one that...

#37: UpSkill —Partnering and Communicating as a Leader

July 19, 2022 02:00 - 9 minutes - 6.57 MB

You are the part in partner. You are part of something bigger than yourself. Part of a team, an organization, part of a community, part of something much bigger. And so when you recognize yourself as part, then you understand the importance of partner in because you do not complete the puzzle. In this episode, Michel shares that as a leader you're going to be held accountable to create, to cultivate a culture of wellbeing, one that provides equitable inclusive employee experiences, one that...

#36: UpSkill — Effective Communication Requires Style Flexing

July 10, 2022 23:00 - 12 minutes - 8.3 MB

Communication Rule #1: Communicate with others they way they want to be communicated with. You wouldn't communicate with a child the same way you communicate with an interviewer. You should not communicate with everybody the same way.  In this episode Michel shares that your capacity to communicate is often seen as an indicator of ability, intelligence, competence, confidence. It's one of the most important tools for professional and personal success. It helps you to influence others.  In...

Episode #36: Effective Communication requires Style Flexing

July 10, 2022 23:00 - 12 minutes - 8.3 MB

Communication Rule #1: Communicate with others they way they want to be communicated with. You wouldn't communicate with a child the same way you communicate with an interviewer. You should not communicate with everybody the same way.  In this episode Michel shares that your capacity to communicate is often seen as an indicator of ability, intelligence, competence, confidence. It's one of the most important tools for professional and personal success. It helps you to influence others.  In...

Episode #35: Perspective taking is the key to communicating and partnering

July 03, 2022 16:00 - 10 minutes - 7.16 MB

The single biggest problem in communication is the illusion that it has taken place, according to George Bernard Shaw. In this episode, Michel shares that sometimes you think you've communicated your point, but the message has not been received or understood, the meaning has not been transferred because what you said is not what was received. Communication requires us to exchange information and meaning through a common system. The challenge with a common system is that we all have differe...

#35: UpSkill — Perspective Taking is the Key to Communicating and Partnering

July 03, 2022 16:00 - 10 minutes - 7.16 MB

The single biggest problem in communication is the illusion that it has taken place, according to George Bernard Shaw. In this episode, Michel shares that sometimes you think you've communicated your point, but the message has not been received or understood, the meaning has not been transferred because what you said is not what was received. Communication requires us to exchange information and meaning through a common system. The challenge with a common system is that we all have differe...

Episode 34: Get the Mindset to Unpack Your BEST Post Pandemic Self!

June 26, 2022 11:00 - 9 minutes - 6.44 MB

The ground shifted! It shifted for you, for me, for all of us.  People became more aware of some of the social issues, mental health, social justice, wellbeing, care community, a sense of belonging, more awareness of the importance of those at work. More awakenness about the inequities around us. Different attitudes, emerged about all of the things that became more clear. People began to hold us more accountable, particularly us as leaders, much more accountable. For how we do our work and ...