The Best Small Business Podcast

206 - How To Find The Best Employees Today

Microsoft research found that 41% of the global workforce is weighing leaving their current employer this year. Learn some quick tips to help you hold onto your best employees.

205 - How To Build A Community Around Your Business

Givers gain - the more you give back to your community - the more your community gives back to your business.

204 - Why Are Customers Getting Worse Today?

Rich & BJ talk with their business clients all the time about this topic.

203 - Are You Letting Your Inner Critic Sabotage You

203 - Are You Letting Your Inner Critic Sabotage You?

Most of the time, what REALLY holds us back is just in our heads. We all have a small Stephen King writing horror stories that tell us we’re going to fail. Rich & BJ help you eliminate that voice.

202 - How To Run A Successful and Drama-Free Family Business

202 - How To Run A Successful & Drama-Free Family Business

Roughly 60% of the U.S. workforce works for a family-owned business AND family-run businesses create 78% of all new jobs and contribute 57% to the U.S. GDP. Rich & BJ help you manage a drama-free family business.

201 - 4 Tips To Effectively Brand Your Business

Your brand needs to not only reflect your values but also it has to appeal to your customer base. This is one of the hardest things to do - but if you do this first, everything else will fall into place.

200 - How To Do A Podcast - After 200 Episodes, Here’s What We’ve Learned

It's been a wild ride over the past 3+ years - learn what we've done right and where we've gone WAY off the rails with our podcast.

199 - Close The Deal - Deliver Proposals that SELL

Most people email their proposals and hope for the best. Rich & BJ show you how to energize your proposals to ensure they close the sale.

198 - How To Give An Effective Sales Presentation

Can you talk about your products and services comfortably? Learn how to give better presentations and proposals to close the sale faster!

197 - How To Make Your Customers NEED You

Learn how to move your prospects and customers from a 'nice-to-have' mode into a 'must need' relationship.

196 - Why Your Marketing Isn't Working

Sometimes your marketing might look like a barrel full of monkeys. Figure out why it's not performing as well as it should and take key steps to make it hum again.

195 - Website Essentials for 2021

Rich & BJ present the most overlooked essentials you need to make your site bulletproof in 2021.

194 - Take Friday Off - Make It Your Most Powerful Day

Rich & BJ help you master your attention, ignore distractions, and get more done in less time.

193 - Invest In Talent To Grow Your Business

Too many business owners take their people for granted, and then whine when they leave.

192 - Return To The Office & How To Acclimate Your Employees

As the CDC lessens regulations pertaining to COVID, business owners need to re-evaluate how to ‘bring back’ employees to on-site status at their location.

191 - When You Need To Take A Sabbatical

BJ and I help you re-energize your business after taking some time away.

190 - Understanding and Reducing Friction In Your Business

The concept of business friction isn’t new―it’s anything that prevents or dissuades YOUR customers from buying products or services.  For customers, friction can be long wait times on hold, products that are out of stock, or a bad experience with a company’s website. And friction is just as big an impediment to business transactions as it is to consumers. So if you have FRICTION, you are probably turning away or losing key clients/customers.

189 - Major Forces Will Impact Your Business (Tesla, Bitcoin, SpaceX, etc.)

Self-Driving is almost here, different ways of paying are being developed daily, we’re sending men and women into space and planning for Mars! HOW is this going to affect YOU?

188 - Grow Your Business With An Accountability Team

Sometimes you need to bounce ideas, strategies, and decisions off of people you trust - accountability teams are great because YOU build them and they’re FREE!

187 - How To Organize Your Desk, Business, and Life

It’s amazing how organized we are with some things and a total mess with others. If you organize your desk, then it impacts your business and your life. Then again, have you ever considered a flamethrower and just start over?

186 - Find Out Who Are Your Business's Feeders

Connect with key professionals who bring the best clients to your door and help you attract only those who are interested in what you sell.

185 - Your Brand Is Everything

Today, we’ll be asking BJ a number of questions to help you strengthen your brand.

184 - Get Ready For The Summer Tsunami!

We’re turning the light on Rich today! Rich wrote the best article which he prompted me to read from an email. Let’s get him to elaborate more on this amazing topic: What’s next!!!

183 - Look at the Data - Insight Intuition in Digital Times

Today, most businesses are awash in data. From Quickbooks to PayPal, CRM systems to POS scanners, including our websites, we collect a tremendous amount of data.

182 - If You Own A Business, You're A Salesperson

We have found there are two types of people who go into business ‘for themselves.’ Those who want to be a solo entrepreneur and the person who wants to grow an idea into an entrepreneurial success. They have one thing in common - they're both salespeople.

181 - Planning Your Social Media Marketing - Yeah That's a Thing

We all know that social media is a crucial part of promoting our business - but with all those options out there, we don’t know which one to choose.

180 - Forget The 100-Page Business Plan!

If you are a small business, you originally made a large business plan to attain financing or attract talent. Then you promptly put that in a drawer to gather dust. Today we are going to talk about a one-sheet action plan that will propel your business forward. 

179 - You Planned to Retire in 10 years, the Economy had a Different Idea

Many businesses have been hit hard - some have been decimated by the pandemic -- Travel, Conferences, Events, Hotels, AirBNB, etc. We’re going to help you recover with a few insights and ideas that we’ve used with our clients.

178 - Forward Leadership - No, It's Your Problem, Fix it!

We’re going to show you how to get your team to FIX their own problems - they will grow, mature, and be able to handle more complex problems in the future.  

177 - Forward Leadership - How Does Your Team Reflect on You

Most businesses focus on everything else -- but they don’t understand that keeping the client happy is paramount for any business. Your team is the perfect tool to help you do that.

176 - Forward Leadership - What Acts Will Define You as a Manager

BJ & Rich rocket off on a new series called 'Forward Leadership' where they will be tackling management issues small businesses face every day. This week we will be focusing on what specific acts you can do to make you a better leader.

175 - Use Slack to Create a Positive Work Culture - Product Review

Your business can harness Slack to boost employee engagement, create a sense of community in your workforce, and even give employee recognition.

174 - The 24 Hour Rule - De-escalation in 4 Easy Steps

173 - Top 10 Reasons Not To Fear Losing Your Customer

172 - Connect - Make One New Friend Every Day In 2021

171 - 2021 - How to Plan for Your BEST Year

170 - How To Power Down and Enjoy The Holidays

169 - What We are Grateful For 2020

168 - Our Favorite Business Toys for 2020

167 - Our Favorite Business Software Tools for 2020

166 - Our Favorite Business Books for 2020

165 - CYA - Digital Trails Using Production Software

164 - Work From Home Hacks to Impress Your Boss

163 - May the Salesforce be With You

162 - Is This Your Recession? Finding Sales Opportunities in a Downturn

161 - The Fourth Quarter Push Might Not Be The Same This Year

All of us have pivoted - some to accept more work as essential businesses, some to reimagine our business models. BJ and Rich can quickly predict that 100% of our businesses will be doing more of this in 2021. Let's help you do it too.

160 - Social Platform Maturity - Where is Your Company, Where Do You Need To Be?

So much has changed on social media this past year, this is a great time to look at how you successfully leverage Instagram, TicToc, YouTube, LinkedIn, Facebook, Reddit, Twitter, Medium etc.

159 - Put Down Your Phone - Screen Time vs Thinking Time

It's crazy out there and getting crazier by the minute - let Rich & BJ help you parse some thinking time each workday to ensure you're moving your business forward.