Nick Glimsdahl - Director - Contact Center Solutions - VDS

The Tom and Bob Show

English - May 16, 2020 06:00 - 30 minutes - 29.2 MB
Management Business Education How To customer experience customer loyalty customer service employee engagement Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed

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In this episode, Tom and Bob discuss the four steps to create a CX strategy with Nick Glimsdahl, Director of Contact Center Solutions with VDS. More information about Nick's CX strategy formula can be found on the CX of M Blog at blog.cxofm.org