The Tom and Bob Show artwork

Lisa Whalen - Managing Director, The Harris Poll

The Tom and Bob Show

English - November 09, 2020 11:25 - 21 minutes - 16.6 MB
Management Business Education How To customer experience customer loyalty customer service employee engagement Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Dennis Ephlin - Global Lead for CX and Digital Transformation - IBM Automotive Centre of Excellence
Next Episode: Eugene Murphy - CEO, Indeemo

Lisa Whalen, Managing Director of The Harris Poll, joins Tom and Bob on the show to discuss the status of the auto industry and changing consumer decision making during the COVID crisis.