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Lee Jelenic - Chief Innovation Officer, United Wholesale Mortgage

The Tom and Bob Show

English - April 19, 2021 11:46 - 26 minutes - 22.5 MB
Management Business Education How To customer experience customer loyalty customer service employee engagement Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Justin Neale - VP, Customer Experience - NAVBLUE
Next Episode: Jake Lestan, Senior Director - Community Engagement

Lee joins the show to discuss the role of the Chief Innovation Officer at United Wholesale Mortgage (UWM), the UWM CX function, and how skills he developed at Ford Motor Company are in evidence in his work at UWM.