Duncan James - Chief Growth Officer and Owner, Point B

The Tom and Bob Show

English - December 02, 2020 12:14 - 20 minutes - 19 MB
Management Business Education How To customer experience customer loyalty customer service employee engagement Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed

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Duncan joins Tom and Bob on the show to discuss what Point B's clients are looking for in improving CX and the emerging trends in customer experience management.