David Mingle, VP and Global Practice Head - Customer Experience, Reputation
The Tom and Bob Show
English - May 04, 2021 20:52 - 18 minutes - 16.8 MBManagement Business Education How To customer experience customer loyalty customer service employee engagement Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Jake Lestan, Senior Director - Community Engagement
David Mingle, the VP and Global Practice Head - Customer Experience, with Reputation joins Tom and Bob on the Show to discuss similarities and differences in how their clients in different industries approach customer experience management and the extent to which Reputation relies on computer automation to understand the customer. #customerexperiencemanagement #customerinsights