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Careers in CX: Nadira Kharmai - CX Product Owner Lead - Priority Health

The Tom and Bob Show

English - July 18, 2020 06:00 - 32 minutes - 28.6 MB
Management Business Education How To customer experience customer loyalty customer service employee engagement Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Careers in CX: Serena Riley - Director of Customer Experience - Llamasoft
Next Episode: Careers in CX: Tobin Williams - Executive Director, Customer Experience and Digital Operations - Consumer's Energy

Nadira Kharmai joins Tom and Bob on the show to discuss the CX management function at Priority Health, her role as CX Product Owner Lead, and the roles of others on her CX team.