Austin Brock, CX Training Manager - Altice USA

The Tom and Bob Show

English - February 25, 2021 17:43 - 30 minutes - 29.3 MB
Management Business Education How To customer experience customer loyalty customer service employee engagement Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed

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Join Tom and Bob as they discuss the importance of culture change to successful customer experience management with Austin Brock, an expert in developing and delivering the best training practices to move organizational mindset and improve culture overall.