Customer Experience Series 3 | What is an omnichannel strategy?

TechConnect

English - April 22, 2020 07:00 - 15 minutes - 10.8 MB - ★★★★★ - 5 ratings
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It's time for part three of our customer experience pod series. For today's podcast we talk to Janneke Verbruggen and Jude Carter, two customer experience experts, about the importance of having an omnichannel strategy and how critical cross-channel management is for your teams. Press play...