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TechConnect

63 episodes - English - Latest episode: over 3 years ago - ★★★★★ - 5 ratings

TechConnect is where technology and business meet. Join hosts Manny Naykene and Georgie Creaven every week as they pick the brains of business leaders, innovators, and tech experts to uncover how technology is changing business and the world around us.

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Episodes

How these university students found a genius way to wash their laundry (Red Bull Basement series #3)

December 22, 2020 09:00 - 19 minutes - 13.7 MB

On today's episode we speak to this year's Red Bull Basement winners, Paramveer Bhachu and Joanna Power from team Lava Aqua X. Paramveer and Joanna won the top prize this year with their clever use of filtered shower water for laundry use. This is a great chat with two young innovators who are contributing towards a more sustainable future for us all. Press play...

Robocean: Using technology to restore and preserve seagrass meadows (Red Bull Basement series #2)

December 08, 2020 09:00 - 15 minutes - 10.7 MB

We have a very special episode today as we chat with two students from the University of Edinburgh about their quest to restore and preserve seagrass meadows that will reduce our carbon footprint.  Isabel Harris and Niall McGrath are two mechanical engineer students who are taking part in the Red Bull Basement program, a global event that empowers students and their ideas to make the world a better place through technology.  Their team, Robocean, was picked by employees at NTT as a wildcar...

Empowering the next generation of innovators (Red Bull Basement series #1)

November 30, 2020 11:00 - 21 minutes - 15 MB

Red Bull Basement is a global program that gives university students a platform to impact the world in a positive way through technology. As NTT, we're supporting this event as the official technology partner, and we're excited to be able to support Red Bull Basement and students worldwide.  Guests: Marisa van Vuuren (Senior Vice President of Brand at NTT) & Adam Skovron (Senior Vice President of Innovation at NTT)D

Empowering the next generation of innovators

November 30, 2020 11:00 - 21 minutes - 15 MB

Red Bull Basement is a global program that gives university students a platform to impact the world in a positive way through technology. As NTT, we're supporting this event as the official technology partner, and we're excited to be able to support Red Bull Basement and students worldwide.  Guests: Marisa van Vuuren (Senior Vice President of Brand at NTT) & Adam Skovron (Senior Vice President of Innovation at NTT)D

Customer Experience Series 6 | Optimize performance

November 04, 2020 08:00 - 27 minutes - 18.8 MB

The sixth and last installment of the customer experience series looks at how to optimize the performance of our customers. We look at some of the best practices to achieve this, look at adaptation in 2020, and explore key findings into our Customer Experience Benchmarking report.  Guests: Customer Experience experts Rachel Broughton and Mike Wells.

Tour de France Tech series - Part three

September 21, 2020 09:00 - 17 minutes - 11.9 MB

The 2020 Tour de France is in the books and over the past month, millions of data points and cool insights were created to keep fans engaged and informed on the biggest cycling event on the planet. For the final part of our series, Mark Renshaw breaks down this year's race and shares some thoughts on the future of the sport. Press play...

Tour de France Tech series - Part two

September 14, 2020 07:00 - 18 minutes - 12.7 MB

The Tour de France is underway this year under very different circumstances than in previous years. What does this mean for fans and how can the viewers enjoy the experience from home?  We're talking to ex pro cyclist Mark Renshaw to get an update on how the event is progressing after two weeks and to find out what key insights are shaping the race.  This is part two of three. 

Tour de France Tech series: Week One update with Mark Renshaw

September 04, 2020 12:00 - 22 minutes - 15.4 MB

The Tour de France is underway this year under very different circumstances than in previous years. What does this mean for fans and how can the viewers enjoy the experience from home?  We're talking to ex pro cyclist Mark Renshaw to get an update on how the event is progressing after one week and to find out what key insights are shaping the race.  This is one of three weekly series. 

NTT Ltd. a year on: Creating a purpose-led technology services brand

June 30, 2020 20:00 - 19 minutes - 13.3 MB

It's been a year since we launched NTT Ltd. globally. In today's podcast, we sit down with our Chief Marketing Officer Ruth Rowan to look back at the past year as we built a purpose-led technology services provider and talk about what's in store for the future. We also talk about some of the work that NTT Ltd. is spearheading and how the year 2020 has impacted the company's vision. Press play...

NTT a year on: Creating a purpose-led technology services brand

June 30, 2020 20:00 - 19 minutes - 13.3 MB

It's been a year since we launched NTT globally. In today's podcast, we sit down with our Chief Marketing Officer Ruth Rowan to look back at the past year as we built a purpose-led technology services provider and talk about what's in store for the future. We also talk about some of the work that NTT is spearheading and how the year 2020 has impacted the company's vision. Press play...

Customer Experience Series 5 | Is a automation the answer?

June 17, 2020 06:00 - 23 minutes - 16 MB

On the pod today we tackle the question "is automation the answer to your customer experience problem?". We chat to Harsh Vinayak ad Jasmine Goh, two CX automation professionals who tell us the benefits of automation and why so many companies worldwide are looking to implement automation as part of their customer experience. Press play...

Customer Experience Series 5 | Is automation the answer?

June 17, 2020 06:00 - 23 minutes - 16 MB

On the pod today we tackle the question "is automation the answer to your customer experience problem?". We chat to Harsh Vinayak and Jasmine Goh, two CX automation professionals who tell us the benefits of automation and why so many companies worldwide are looking to implement automation as part of their customer experience. Press play...

Does your networking environment need a reboot?

June 09, 2020 05:00 - 22 minutes - 15.7 MB

With so many new technologies taking center stage in this cloud era, networking can often be overlooked. Over 50% of organisations today are running on an obsolete networking environments. Why is this number so high? What implications can this have on the performance of a business? Andre Van Schalkwyk, Group Principal Practice Manager: Advisory & Assessments at NTT, is on the pod to break it all down. Press play...

Staying up to date on the latest cybersecurity trends

June 03, 2020 06:00 - 18 minutes - 12.4 MB

We've released a new cybersecurity report , called the Global Threat Intelligent Report, which looks back on 2019 and provides key insights and takeaways in this ever-changing industry. Matt Gyde, the President and CEO of NTT Security, came on the pod to dissect it all. Press play... You can read the report on our website hello.global.ntt

Creating an agile working environment

May 27, 2020 09:00 - 19 minutes - 13.6 MB

For today's podcast we have Frank Cottle, CEO of Alliance Virtual Offices, who talks to us about the workplace and what companies can do to create a working environment that is agile and 'always ready'. Press play...

Customer Experience Series 4 | How to personalize your product for your customer

May 21, 2020 05:00 - 18 minutes - 12.4 MB

As online shopping and consumer behaviours continue to change drastically, we thought we'd speak to two experts around what organisations can do to keep their clients and customers first. Stephen Wardle and Laurent Christen are two Customer Experience leaders with extensive success in delivering efficient solutions for their clients. Press play...

Digital products and digital strategy in the age of COVID-19

April 29, 2020 07:00 - 23 minutes - 16 MB

COVID-19 has affected all walks of life, and as we get accustomed to this new normal in the physical world, the digital space has also been impacted.  We have Jonathan Hensley on the line today, CEO and co-founder of Emerge, a digital consulting firm based in the US, to discuss the changes the digital space is seeing since the pandemic has introduced a new way of life.  Press play...

Customer Experience Series 3 | What is an omnichannel strategy?

April 22, 2020 07:00 - 15 minutes - 10.8 MB

TechConnect fans! We hope you've been keeping safe and healthy.  It's time for part three of our customer experience pod series. For today's podcast we talk to Janneke Verbruggen and Jude Carter, two customer experience experts, about the importance of having an omnichannel strategy and how critical cross-channel management is for your teams. Press play...

Customer Experience Series 2 | Understand customers

April 15, 2020 07:00 - 20 minutes - 14 MB

Our Customer Experience Benchamarking report is now available on our website hello.global.ntt. The report delves into how to create an effortless experience for your customers. For part two of our CX series, we speak to Matthew Drayson and Thresa Kushner, two experts in understanding customers' needs, who share their tips and knowledge on how you can also get the best out of your data. Press play...

Customer Experience Series #1 | Lead with strategy

April 08, 2020 07:00 - 21 minutes - 14.9 MB

Our Customer Experience Benchamarking report is now available on our website hello.global.ntt. The report delves into how to create an effortless experience for your customers. For part one of our CX series, we speak to Rob Allman, SVP of Customer Experience at, and Ruth O'Brien, Customer Experience Consultant at NTT to talk about why your strategy is key to achieving success. Press play...

What goes into unlocking the next big technology?

February 12, 2020 08:00 - 23 minutes - 16.3 MB

Before the next big thing is unveiled, there are years and years of research and development (R&D) that go into creating it. Most big corporations today are investing millions, if not billions, into R&D to try to be the first to unlock new technologies and become a leader in the market. Kazu Gomi, CEO of NTT Research, sits down with us today to tell us what his company is planning. Press play...

Jobs of the future

February 05, 2020 11:00 - 32 minutes - 15 MB

Memory surgeons, 3D human tissue printing, space pilot…What jobs are on the horizon and how can you prepare for what’s coming? Anthony Shaw, Director of Talent Management and Development at Dimension Data, is back on the podcast to give us the lowdown. Press play…

A conversation about innovation

January 29, 2020 06:00 - 23 minutes - 16.2 MB

What does it mean to innovate? Is it coming up with a new, ground-breaking idea? Is it introducing a new way of working? Starting a new project? There are many ways to define innovation in the context of technology, so we spoke to our Chief Technology Officer, Ettienne Reinecke, about what innovation means to him and how he is instilling an innovation culture in his team. Press play...

How to create a global technology brand

January 22, 2020 05:00 - 23 minutes - 16.3 MB

On July 1st 2019, we launched a new technology brand in NTT Ltd. In this episode we talk with our Chief Marketing Officer Ruth Rowan and discuss what goes into creating a new brand, perception, marketing strategy, and integrating over 30 companies globally. 

What will happen this year in Cybersecurity?

January 15, 2020 08:00 - 15 minutes - 10.8 MB

Happy New Year! We're back with our first episode for 2020 and we're discussing all things cybersecurity. What should you look out for this year and how can you protect yourself and your business? Matthew Gyde is the President and CEO of the Security Division at NTT and he breaks it all down for us. Press play...

How to sell technology in the digital era

December 11, 2019 10:00 - 14 minutes - 9.73 MB

Find out how sales teams all over the world have changed the way they sell technology to their clients and how they're preparing for 2020. We talk to Dan Greengarten, Head of Client Success and Sales at NTT, to explore those changes. Press play...

Future disrupted: Is your business strategy ready for 2020?

December 04, 2019 07:00 - 9 minutes - 6.26 MB

Our Future disrupted report, which explores upcoming technology trends for 2020, is now available on our website hello.global.ntt. In this episode, we uncover Intelligent Business with Nemo Verbist, Senior Vice President of Intelligent Business & Intelligent Workplace at NTT Ltd. Press play to learn all there is to know about your digital business strategy for 2020 and beyond.

Ground-breaking technologies at the 2019 NTT Innovation Summit

November 26, 2019 07:00 - 19 minutes - 13.3 MB

What technologies will shape the world as we know it a decade from now and beyond? We chat with Nadeem Ahmad, Senior Vice President of Tech Strategy at NTT Ltd., to delve into one of the most ground-breaking showcases of technology in the world: the NTT Innovation Summit. 

Future disrupted: How will the workplace change in 2020?

November 21, 2019 06:00 - 13 minutes - 8.99 MB

Our Future disrupted report, which explores upcoming technology trends for 2020, is now available on our website hello.global.ntt. In this episode, we uncover the Intelligent Workplace with Nemo Verbist, Senior Vice President of Intelligent Business & Intelligent Workplace at NTT Ltd., to see how this space will be impacted next year. Press play...

Trailer episode

November 13, 2019 15:00 - 59 seconds - 739 KB

TechConnect is a new technology and business podcast exploring how technology is changing the world around us. This podcast is brought to you by NTT Ltd., a leading technology services provider part of the NTT Group. Tune in every Tuesday for new episodes!

Future disrupted: What innovative technologies will shape 2020? (snippet)

November 11, 2019 10:00 - 8 minutes - 6.03 MB

Our Future disrupted report, which explores upcoming technology trends for 2020, is now available on our website hello.global.ntt. In this mini-episode, Ettienne Reinecke, CTO at NTT Ltd., shares his upcoming technology trends for next year. Press play... P.S. The sound quality of this episode isn't optimal.

Future disrupted: Is your Intelligent Infrastructure ready for 2020?

November 11, 2019 10:00 - 8 minutes - 6.14 MB

Our Future disrupted report, which explores upcoming technology trends for 2020, is now available on our website hello.global.ntt. In this episode, we uncover Intelligent Infrastructure with Rob Lopez, Executive Vice President of Intelligent Infrastructure at NTT Ltd., to see how this space will be impacted next year. Press play...

Dissecting the Digital Means Business Report with Wayne Speechly

August 06, 2019 09:00 - 23 minutes - 16.2 MB

The Digital Means Business report explores the world of digital transformation and what it means to achieve digital transformation in 2019. We talk to Wayne Speechly, Principal Director of Digital Advisory at NTT Ltd. and one of the key authors of the report, to help you understand what it means, covers, and why you should read it. 

Bonus pod: Live from the Tour de France!

July 25, 2019 10:00 - 28 minutes - 19.7 MB

We're live from the Tour de France during stage 17 of the biggest cycling race in the world to talk to the two men behind the technology that is changing the way the fans view the race, Peter Gray (VP of Advanced Tech and Sport at NTT Ltd.) and Tim Wade ( Senior Director of Advanced Tech and Sport at NTT Ltd.). Pete and Tim break down this year's technology and look back at their experience as they celebrate 100 stages of involvement at the Tour. Press play... *TechKnow podcast news* We're...

How do you build a smart city?

June 18, 2019 10:00 - 34 minutes - 15.8 MB

Re-sharing one of our favourite pods from last year. Still very relevant today as we're seeing every aspect of the modern city starting to become smart. 

"I didn't choose technology. It chose me". A solutions architect's unusual journey into technology

June 03, 2019 23:00 - 23 minutes - 10.8 MB

For this week, we don't explore a particular space in tech, but we chat to Marina Ferreira, a Principal Solutions Architect at Dimension Data who grew up in a small village in Brazil, and only discovered technology at the age of twelve. Listen to her story as to how she became an inspiring figure at Dimension Data and the advice she would give to her twelve year old self. Press play...

How do you achieve digital transformation?

May 28, 2019 08:00 - 12 minutes - 5.89 MB

We have Riaz Raihan (Go-to-market executive for Dimension Data Americas) on the pod today to talk digital transformation. In the tech world, the term is often thrown around and it can mean different things for different companies, but what does it mean for you? Riaz is here to help us understand it all. Press play.

Exploring fintech with Helene Panzarino (author of Business Funding for Dummies)

May 21, 2019 23:00 - 31 minutes - 14.3 MB

TechKnowers! We're all pretty familiar with fintech at this point, but we thought we'd explore the space in a bit more detail with fintech pioneer, entrepreneur, and author Helene Panzarino. Helene has been in the business for quite some time, having helped SMEs through their funding process and helping people understand the industry. Her book Business Funding for Dummies is available everywhere and she also has another book coming out, details of which you can hear about on this pod, so pre...

Breaking down the 2019 Global Threat Intelligence Report with Mark Thomas and Craig Jett (cybersecurity annual report)

May 15, 2019 08:00 - 23 minutes - 10.8 MB

The new Global Threat Intelligence Report (GTIR) is out and we're lucky enough to have two cybersecurity pros on the pod today in Mark Thomas (Cybersecurity strategist) and Craig Jett (Cybersecurity consultant) to give us their executive guide. The GTIR is an annual cybersecurity report that explores the key trends in the space, breaks it down by industry, and advises businesses on the tools necessary to have a sustainable cybersecurity strategy. Press play...

Cybersecurity deep-dive with Talal Rajab (Tech UK) and Rik Ferguson (Trend Micro)

May 08, 2019 23:00 - 37 minutes - 17.3 MB

New pod! It's a little late this week, but we've got another super-convo with two cybersecurity experts, Talal Rajab from Tech UK, and Rik Ferguson from Trend Micro.  We cover all aspects of cybersecurity and look at how companies today should adopt their cybersecurity and what they should keep in mind from a data privacy standpoint. Talal and Rik are widely known in the industry, so this is not to be missed. Press play...

What defines a good customer experience technology in 2019? with Colin Shaw and Adam Toporek

April 30, 2019 17:00 - 29 minutes - 13.7 MB

Automation, chatbots, AI... Customer experience (CX) has gone from a physical person adapting to your every need to now fully-fledged systems that are able to make real-time decisions. Sometimes, they can even make the decisions for you...  But what defines a good customer experience today and what do you need to factor in when building a seamless customer experience offering?  In this pod, we speak to Adam Toporek and Colin Shaw, two CX influencers who have all the answers. Press play...

Behind the scenes at SXSW

April 15, 2019 23:00 - 29 minutes - 13.7 MB

TechKnowers! We're going behind the scenes at arguably the coolest tech event on the planet, SXSW! To break it all down, we have Vice President of Technology at Dimension Data Nadeem Ahmad, an Austin, Texas local and SXSW pro! In this half hour, we cover the key takeaways at the event, main talks, and technologies that stole the show. Press play...

Key takeaways and innovations at the 2019 Mobile World Congress

April 08, 2019 23:00 - 26 minutes - 12 MB

TechKnowers! The first episode of our second series features Andre Ferreira, a Solutions Architect and colleague of ours who was lucky enough to attend the Mobile World Congress earlier this year in Barcelona.  The MWC is considered one of the leading tech events in the world, where every year, new innovations, gadgets, and concepts are first released to the public.  Press play to find out what dominated this year's event.

We're back! - Season Two trailer

April 07, 2019 23:00 - 3 minutes - 1.69 MB

We're back for season two of TechKnow. Sorry for the hiatus, but we've been working tirelessly to bring you a better podcast. In this trailer episode, we preview what we have in store for you this season and touch on what's different this time around with TechKnow. You know what to do (press play!)...

Mini-pod: Future innovations at the 2018 NTT R&D Forum in Tokyo

December 04, 2018 00:00 - 9 minutes - 4.48 MB

We went to Tokyo Japan to get a sneak-peek into the future of technology and chat to experts to get their views on a number of new innovations that are being showcased for the first time ever at the NTT (Nippon Telegraph and Telephone) research and development forum. It was a mind-blowing event with hundreds of innovations spanning across AI, IoT, basic research, media and user interface, security, and networking. Press play to find out some of the things that are on the horizon...

Internet of Things or Internet of Everything?

November 26, 2018 23:00 - 17 minutes - 7.97 MB

Should we start calling Internet of Things, the Internet of Everything instead? We're now able to connect more devices and objects than ever before, and this means big business for not only tech companies, but companies in other industries as well. We have Scott Gibson, Digital Business Solutions executive at Dimension Data on the mic to break it all down. Press play...

The power of diversity in tech

November 20, 2018 00:00 - 20 minutes - 9.5 MB

There’s been a big push for diversity in the last few years, especially in technology. Why is that, and how can a more diverse culture improve your bottom line? We’ve got John Lombard, Dimension Data CEO for Asia Pacific with us to find out. Press play…

Discovering Australia's tech scene

November 13, 2018 08:00 - 22 minutes - 10.4 MB

Australia’s economy has been thriving. They haven’t had a recession in almost thirty years and the median income is four time that of America’s. What does this mean for the tech scene Down Under, and most importantly, how is the tech scene contributing to this success? Steve Nola, Dimension Data CEO for Australia is on the pod to tell us all about it. Press play…

How has technology transformed the automotive industry?

November 06, 2018 00:00 - 26 minutes - 12.4 MB

Autonomous cars, flying cars, Uber, Tesla…the automobile industry has been turned on its head over the past decade and car manufacturers have had to rethink their business models and offering to customers. We’ve got Raj Mistry in the building, tech automobile industry expert, to dissect through this transformation. Press play…

What does it take to lead a global tech company?

October 30, 2018 00:00 - 37 minutes - 17 MB

Ever wondered what it’s like to lead a global tech company? Jason Goodall, global CEO of Dimension Data, is on the TechKnow podcast to break down leadership in the digital world. Jason shares what he’s learned throughout his thirty year career in tech and his tips for effective leadership. Make sure you press play for this tips-filled conversation. You know what to do…