Customer Experience Series #1 | Lead with strategy

TechConnect

English - April 08, 2020 07:00 - 21 minutes - 14.9 MB - ★★★★★ - 5 ratings
Technology Business technology sport education conservation start-ups cybersecurity innovation digital cycling coworking spaces Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: What goes into unlocking the next big technology?

Next Episode: Customer Experience Series 2 | Understand customers

Our Customer Experience Benchamarking report is now available on our website hello.global.ntt. The report delves into how to create an effortless experience for your customers. For part one of our CX series, we speak to Rob Allman, SVP of Customer Experience at, and Ruth O'Brien, Customer Experience Consultant at NTT to talk about why your strategy is key to achieving success. Press play...