Swimming With Sharks: Customer Ops Unplugged artwork

Swimming With Sharks: Adventures in Sales Ops - Episode 9: Rachel Haley

Swimming With Sharks: Customer Ops Unplugged

English - June 28, 2024 20:00 - 42 minutes - 29.4 MB - ★★★★★ - 1 rating
Management Business Technology customer service customer operations businesss b2b customer service process business operations Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed


In this adventure, we are joined by Rachel Haley, Co-Founder and CEO for Clarus Designs

Video Summary:

Word of the Week: Marketing AttributionInterview: Rachel Haley, Co-Founders and CEO at Clarus Designs.Power Play: ZubtitleQuestion of the Day: Does your team effectively use marketing attribution?

Video Takeaways:

A few key takeaways from this episode:

Stop trying to do everything.In the beginning, start by doing more with less.Hire operations as early as possible - right after you have Sales Representatives. If there are more than 3 emails responses back and forth, set up a 30-minute meeting for the sake of clear communication.