Swimming With Sharks: Customer Ops Unplugged artwork

Swimming With Sharks: Adventures in Sales Ops - Episode 7: Sammie Bennett

Swimming With Sharks: Customer Ops Unplugged

English - June 28, 2024 14:00 - 45 minutes - 31 MB - ★★★★★ - 1 rating
Management Business Technology customer service customer operations businesss b2b customer service process business operations Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed


In this adventure, our own Sammie Bennett, Business Growth Advisor from ManoByte joins us in the shark tank. 

Video Summary:

Word of the Week: ERP (Enterprise Resource Planning. Interview: Sammie Bennett, Business Growth Advisor, ManoByte.Power Play: www.draw.ioQuestion of the Day: How do you "work out" a process? Digitally? Pen & Paper? Solo? Collaborate with a group?

Video Takeaways:

A few key takeaways from this episode:

Be prepared to shift if, over time, you current system has stopped working. Goals are good, but complete focus on achieving numbers can be detrimental. Being true self is the best way to connect with other humans. Learn to adapt quickly to stay relevant.