Swimming With Sharks: Adventures in Sales Ops - Episode 6: Kyle Jepson
Swimming With Sharks: Customer Ops Unplugged
English - June 27, 2024 18:00 - 1 hour - 45.6 MB - ★★★★★ - 1 ratingManagement Business Technology customer service customer operations businesss b2b customer service process business operations Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Swimming With Sharks: Adventures in Sales Ops - Episode 5: René de Jong
In this adventure, Kyle Jepson from the HubSpot Academy joins us in the shark tank.
Video Summary:
Kyle gives us a unique front-row seat to how HubSpot responded to the global pandemic as a company. Kyle reveals that he has begun researching and preparing content for a new Sales Operations HubSot Academy Certification.After a negative Academy Certification review, Kyle reached out and made a valuable connection with the reviewer.Video Takeaways:
A few key takeaways from this episode:
Sales isn't always about extremes, even though it often seems like it. All reviews are valuable - even negative reviews can turn into positive experiences. Learning from the craziness of 2020 and adapting to your needs is the best way to prepare for 2021. Sales Operations is a difficult role to define for many companies. There isn't a standard template for the role of Sales Operations. This can vary greatly between organizations.