Sammie Bennett - Business Growth Advisor, ManoByte

Swimming With Sharks: Customer Ops Unplugged

English - October 14, 2020 14:00 - 42 minutes - 29.3 MB - ★★★★★ - 1 rating
Management Business Technology customer service customer operations businesss b2b customer service process business operations Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: Kyle Jepson - Senior Inbound Sales Professor, HubSpot

Next Episode: Alex Moran, Marketing Manager - Applied Imaging

In this week's adventure, one of our own ManoByte sharks joins us in the shark tank.

Sammie talks to us about authenticity in sales, setting a repeatable process, and how to focus on connections rather than numbers.

Key Takeaways:

Be prepared to shift if things are not working. Goals are good, but complete focus on achieving numbers can be detrimental. Being your true self is the best way to connect with other humans. Learn to adapt quickly to stay relevant.