Danielle Fauteaux - Director of Marketing - ManoByte

Swimming With Sharks: Customer Ops Unplugged

English - January 20, 2021 19:00 - 37 minutes - 25.6 MB - ★★★★★ - 1 rating
Management Business Technology customer service customer operations businesss b2b customer service process business operations Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: Ed Orozco - Founder - Ed Orozco Consulting

Next Episode: How Custom Home Builders Are Searching For New Construction Materials Suppliers in 2021

In this week's adventure:

We are joined in the shark tank by one of our own, Danielle Fauteaux. Danielle was recently hired to be our Director of Marketing. Danielle enables building material manufacturers find digital solutions to their day to day operations and sales challenges.

Key Takeaways:

Building Materials Manufacturers cannot continue to operate the way they used to. Having a trusted expert to help you sort through your CRM, PRM and ERP options will guide you to the right "next step". Stop penny-pinching on your marketing budget and start making better business decisions based on ROI.Younger team members should seek out mentors and senior team members should be open to mentoring a less experienced colleague. Buying the right CRM, PRM or ERP is just the first step - using the tool consistently is the next step. You get out of your CRM, PRM or ERP what you put into these tools.

If you would like to know more about how ManoByte helps mid-market manufacturers and distributors grow their business, please visit https://www.manobyte.com/.