#154 – White Glove Onboarding
Support Ops Hangouts
English - October 24, 2017 13:11 - 32 minutes - 29.3 MB - ★★★★★ - 6 ratingsTechnology customer support service experience Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
When it comes to customer onboarding, we've seen a growing trend of the white glove approach. Dedicated account managers, personalized training, and anything else that you can tailor to that one customer in hopes of convincing them to buy.
On this episode, we'll look at how successful the white glove approach really is.
When it comes to customer onboarding, we’ve seen a growing trend of the white glove approach. Dedicated account managers, personalized training, and anything else that you can tailor to that one customer in hopes of convincing them to buy.
On this episode, we’ll look at how successful the white glove approach really is.
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Notes and Links
Chelsea Stroh – Twitter | Medium
SUPCONF Fall 2017
Intro Music – “Happy Rock” from Bensound
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