# 153 – Back to School with Classes
Support Ops Hangouts
English - October 17, 2017 12:48 - 45 minutes - 41.5 MB - ★★★★★ - 6 ratingsTechnology customer support service experience Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Customers love online classes and demos that help get them up-to-speed on a new product. From the team side, it's often easier to host weekly trainings like this rather than individual ones for everyone. With today's episode, we'll take a look at how effective those classes are and if your team should be offering them.
Customers love online classes and demos that help get them up-to-speed on a new product. From the team side, it’s often easier to host weekly trainings like this rather than individual ones for everyone.
With today’s episode, we’ll take a look at how effective those classes are and if your team should be offering them.
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Notes and Links
Alison Groves – Twitter | Instagram
Highrise
Soapbox by Wistia
Badass: Making Users Awesome
Intro Music – “Happy Rock” from Bensound
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