#152 – I’ve Got to Onboard a Company?
Support Ops Hangouts
English - October 10, 2017 13:18 - 32 minutes - 29.6 MB - ★★★★★ - 6 ratingsTechnology customer support service experience Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Up to this point in the series, we've talked about how onboarding works when it's a single person signing up to try your product. If you're in the B2B business though, it's often a group of people that need to both try your product and decide if they're going to buy. How does that shift from a person to a group change your onboarding process?
Up to this point in the series, we’ve talked about how onboarding works when it’s a single person signing up to try your product. If you’re in the B2B business though, it’s often a group of people that need to both try your product and decide if they’re going to buy. How does that shift from a person to a group change your onboarding process?
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Notes and Links
Chelsea Stroh – Twitter | Medium
Mercer Smith-Looper – Twitter | Website
Intro Music – “Happy Rock” from Bensound
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