Ep #8: Nils Vinje on the 4 "P"s of Customer Success
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English - September 12, 2016 21:11 - 27 minutes - 50 MB - ★★★★ - 23 ratingsTechnology Business businesstransformation customersuccess digitaldisruption recurringrevenue saas subscriptioneconomy technology Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Ep #7: Madhavan Ramanujam on Monetizing Innovation
Our guest on the Subscribed Podcast is Nils Vinje, a partner at Glide Consulting, a Customer Success consulting firm that helps VC-funded startups and Fortune 1000 companies lay the foundation for customer success and make renewals and expansions inevitable.
We talk to Nils on the evolution of customer success teams, the 4 Ps that are crucial to success and other best practices.
For transcripts and more on the Subscription Economy, head over to www.zuora.com/podcast