Ep # 9: Catherine Courage on Design Thinking and Customer Experience

Subscribed Podcast

English - October 12, 2016 01:28 - 23 minutes - 44.1 MB - ★★★★ - 23 ratings
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Previous Episode: Ep #8: Nils Vinje on the 4 "P"s of Customer Success

Next Episode: Ep #10: Kevin Towes on TV Everywhere

Our guest on the Subscribed Podcast is Nils Vinje, a partner at Glide Consulting, a Customer Success consulting firm that helps VC-funded startups and Fortune 1000 companies lay the foundation for customer success and make renewals and expansions inevitable.

We talk to Nils on the evolution of customer success teams, the 4 Ps that are crucial to success and other best practices.

For transcripts and more on the Subscription Economy, head over to www.zuora.com/podcast

We talk to Nils on the evolution of customer success teams, the 4 Ps that are crucial to success and other best practices.

For transcripts and more on the Subscription Economy, head over to www.zuora.com/podcast