Leading Service Manager Trainers, Chris Collins and Gary Daniel, build off their discussion from last episode focusing on the standard weaknesses of service departments that cause them to fail or underperform. From RO counts to outdated processes the guys will share how to stop these mistakes immediately. Also, Lucas Wilde, our go-to media man, shares his recent service department nightmare.

 

For the full video version of this episode, including downloads, links and more, visit:

http://www.chriscollinsinc.com/17-systematic-service-department-errors


For information regarding your data privacy, visit Acast.com/privacy