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628. Taking Customer Satisfaction To The Next Level With John Hightower
Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
English - December 21, 2021 14:00 - 24 minutes - 21.7 MB - ★★★★★ - 132 ratingsEntrepreneurship Business Education How To business hvac businesscoaching businessstartup electrical plumbing service servicebusiness servicebusinessmastery skilledtrades Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: 624: The Upsides Of Solar Electricity For Homeowners With Peter Roth
The success or failure of a business often hinges on one thing: Customer Satisfaction. With a combination of leadership and focus, your organization can reach the heights of customer experience. In this episode, Tersh Blissett & Josh Crouch discuss the mechanics of customer satisfaction with John Hightower, co-founder and CEO of Arch + Tower. John and company get into the nuts and bolts of what it means to be part of the team and what role leadership plays in achieving success. Tune in for more lessons in the service industry here.
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