#122 - How do you handle customer returns?

Selling on Amazon with Andy Isom

English - February 16, 2022 11:00 - 16 minutes - 38 MB
Entrepreneurship Business Marketing amazon amazonfba ecommerce entrepreneurship onlinebusiness personalbusiness productbusiness selling Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: #121 - If you're selling a seasonal product should you still run PPC year round

Next Episode: #123 - What if you can't find your product when you search for it on Amazon?

Customer returns can be frustrating. In this episode, I discuss Lesson 59 from my e-book, Zero to $1 Million.

The important thing to keep in mind is in Amazon, the customer is always right and there’s not a whole lot you can do as a seller. What you can do instead is go through the reasons why people return your items and you can get an insight on how to improve your product moving forward.

When we get a box of our returns and there are items in good condition, we use it for giveaways or donations.

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