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The Truth to Managing Multiple Salon Locations | EP 154 | Profitable Salon Owner
Profitable Salon Owner Podcast
English - June 26, 2024 13:00 - 36 minutes - 33.4 MBEducation Business salon owner education salon owner commission salons Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed
Introduction and Background:
Host Kayla Swanson introduces Lia Hakim, who owns four blow-dry bar locations in New York.
Lia shares her story of starting her business 10 years ago.
Career Journey:
Lia began as a licensed cosmetologist in Los Angeles.
Worked for an airline while continuing her cosmetology practice part-time.
Business Genesis:
Noticed a growing demand for blow-dry bars in New York City.
Opened her first blow-dry bar, leading to rapid expansion.
Rapid Expansion:
Expanded to four locations within four to five years.
Faced challenges managing multiple locations simultaneously.
Learning and Systems:
Engaged a salon coaching company to help establish effective systems.
Developed processes for consistent management across locations.
Biggest Challenges:
Transitioning from one to two locations was the hardest step.
Emphasized the importance of thorough financial planning and strategic team building.
Management Strategies:
Highlighted the need for a strong team, including accountants and managers.
Implemented a departmental structure to delegate responsibilities effectively.
Personal Growth and Company Culture:
Stressed the significance of personal growth and self-care.
Focused on building a cohesive company culture across all locations.
Evaluating Success and Adjusting:
Made the strategic decision to close a fourth location to enhance profitability.
Advocated for making data-driven decisions and being adaptable.
Future Plans and Final Thoughts:
Continues to focus on growth and refining business systems.
Encourages aspiring business owners to take informed leaps and seek support when needed.