Most organizations struggle to sell and even more organizations struggle to up-sell and cross-sell. As organizations look to optimize their post-sale interactions, they will need to focus on the right people, systems, and process. In this episode, Richard Harris, owner of the Harris Consulting Group, discusses key points to winning after the initial deal is sold.


In This Episode You'll Learn:

How organizations are structuring their post-sales teams
What companies are thinking about when it comes to compensation and motivation
Tips needed to win in a up-sell and cross sell environment

Links and Resources Mentioned in This Episode:

Richard's LinkedIn
22: How Client Success Accelerates Sales w/Dean Robison @InsideSales, Dan Steinman @ Gainsight, Jim Steele @InsideSales
12: How I Broke the Rules and Doubled Oracles' Inside Sales Revenues w/Dan Freund @InsideSales.com